Bay Area Rodent Solutions

HIGHLY RECOMMENDED.
Stanley, Brian and their team run a very professional organization, are experts in the field (they’ve been doing this for a long time) and can handle all parts of exclusion and remediation.
They know how unpleasant invading rodents are and have always responded promptly to my service requests.
They also stand by their work with a 2 year warranty for rodent exclusion. It’s worked for me, and where workmen working on the house created a new problem, Bay Area Rodent was there to help fix the problem.
They will be my first call if I need them again in the future.

Nick and Adam returned today and found that the rats chewed a new entrance. They found the hole and patched it. These guys are punctual, polite and very knowledgeable. I had the exclusion done a little more than a year and was successful until a few weeks ago. These are the only guys I’d trust on mySpanish tile roof. I asked for a bill but Nick told me it was complementary. I appreciate all they’ve done and remain a very happy and loyal customer.

Follow-​up inspection this week at our place since the painters who came in December messed up the great sealing done several years ago by Bay Area Rodent Solutions.
Bryan was able to stop by the same day I called. He immediately found and fixed all the entry spots, and suggested a company to follow-​up with traps since I did not want to deal with that part.
The trap tech came the following morning and caught the same day 2 rats who had invaded our attic! Thank you!!!

*Will update when project is complete and we know for sure it worked*
We had this company come out for an infestation of my grandparent’s attic. There was an awful dead smell from the back of the house, and the first pest control guy they called couldn’t find anything and completely understated the problem. Stanley came out and inspected the house, took pictures and showed us multiple entry points. The attic was a pretty popular spot for neighborhood rodents, it seemed. We were so relieved that a crew could come out and start the next day with the recommended course of action– completely cleaning out and disinfecting the attic, sealing entry points, and replacing all the insulation. A very involved and expensive project. Stanley was kind enough to do a 10% discount on the attic cleaning and insulation installation. We were very excited to have professionals come in and fix our problem. The first day workers came, a Thursday, they took out all the insulation. They also sealed the entry points outside, but missed one that Stanley had showed us a picture of. No biggy, they could do it the next day. We thought they were going to finish vacuuming out and cleaning the attic that day, but their machine was having problems. So they returned the next day, Friday, to finish cleaning and disinfecting, then blow in the new insulation. That morning I noticed a screw that had been pushed down through the ceiling the previous day, which they did a quick patch on. The house was built in the 60’s, and with all the noise of slamming equipment in the attic, I was worried one of the workers would fall from the ceiling! But that’s okay, nothing else was pushed through. Our frustration is that, on Friday, their machine/​equipment broke again, apparently, so they couldn’t finish the insulation, leaving us with a cold house and a sky-​rocketing electric bill from running the heat. My grandparents are old and get cold easily. The workers said it was too expensive to rent a machine on the weekend, so they wouldn’t finish until Monday. We appreciate the work they’ve done so far, I just don’t understand why everything kept breaking down; I assumed a company of that nature would have working equipment. Aside from our first impression from the inspection, it just wasn’t as professional as we’d hoped for the cost.

We hired Rodent Solutions 2 years ago to deal with our mouse problem. We live in the hills and our property crawls with mice, especially in the Spring. After listening to mice scratch in the walls and finding a few dead ones in the basement, I decided a professional was needed. Rodent Solutions came and gave me an estimate to seal up the house, which included sealing up a few attic and basement vents and dealing with some other areas that needed attention.
Our mouse problem went away for the next two years but we recently have found evidence they were back. Rodent Solutions came out and sealed up an area the mice re-​opened and we have been good ever since. When I asked how much it would be for the work, they said there would be no charge. How often does that happen? Use these guys! They know what they are doing and they are honest, ethical people. Thanks Rodent Solutions!

This fall I heard a lot of ‘roof rat’ activity above the ceiling in my one-​story home. This was particularly irritating at night. I was referred to this outfit and scheduled an appointment. I was visited by Bryan who spent quite a bit of time on the roof, in the attic and under the house. He identified numerous entry points.
I told Bryan that I was going to replace the roof next year. He indicated that the work that his crew would accomplish on the roof would be mostly destroyed during the reroofing process. He proposed a less robust but cheaper solution to the entry points associated with the roof. This should last me until I can get the new roof, then they will need to perform a permanent fix for these entry points.
Bryan’s crew arrived a few weeks later and spent about four hours working on the roof and sealing the areas near the foundation.
Bryan was very clear that they would not do anything about rats that became trapped in the ceiling area because of their work. I could handle this myself or hire an exterminator. I chose to use some ‘old-​fashioned’ rat traps and caught 3 of them. After a few weeks I haven’t heard any further rat activity.
I was very impressed with all of my interactions including the scheduler, Bryan, and the work crew.

We have an 1890 2 unit building in San Francisco that was infested with mice. Stanley came out and spent great deal of time going over the entire building, including crawling under the house. He submitted a plan along with a cost breakdown to rectify the problem. His crew came out and spent the day covering the entry points and replaced the insulation, which they covered so rodents will not have access to it. The cost to do this was not cheap, but worth every penny. Our problem has been solved.

Hired these guys to clean attic and my wife and I thought they did a decent job so when they recommended adding a solar attic fan we did so. It turned out to be a big mistake. They installed the fan when only my wife was around and never showed her it was actually working. Trusted their word that it was working we didn’t go in the cramped and hot attic ourselves to check. Then a few days later it was a really hot day and we started to doubt the attic fan was working. I decide go up in the attic next morning and found the attic fan was not working. My wife contacted them subsequently to request fix and was told that it would cost another $ 250 to come out again for a $ 350 installation that was never properly done in the first place! Terrible customer service.
Since then I have finally had the time to check the attic fan in detail myself and found several problems due to shoddy workmanship:
1. Attic fan was mounted off center of the gable and the right mounting tab screws split the right beam.
2. Attic fan was not running because the wire connectors were loose. It should have been detected and easily fixed by using a plier to tighten the wire connectors.
3. Attic fan came with thermostat to only run when it’s above 85 deg but it was not installed.
4. The solar panel was mounted on the roof with screws but no roof sealant was applied to them as directed by the attic fan installation instructions. This could have caused roof leaks.
Definitely the worst experience we have had with a service provider.

No more mice in my kitchen, living, and dining area since they came. Happy to not have nice living with me anymore.

I have had mice/​rat problems since August. I had a pest control company treat with poison. It did kill some but didn’t fix the problem because I had so many openings on the outside of my home.
I called Bay Area Rodent Solutions and spoke with the Office Manager/​Coordinator, Paula who was extremely helpful in getting someone to my home immediately. She scheduled Stanley, the owner, to come out and check what needed to be done. Stanley spent at least an hour to an-​hour-​and-​a-​half inspecting every possible opening, of which there were many.
The following week, Brian, the Manager, came and started working on correcting all these areas. What a great person! He explained what he was doing and showed me all the openings that existed. For example, under my Bay Window, the opening had not been closed off by the people who installed it. I might as well have put out a welcome mat for these rodents. Yuck! Later in the day, Brian was joined by Danny, one of the employees who helped, with the job. These guys are the greatest and it took most of the day to complete the work.
I know I have to continue getting rid of these pesky creatures, but I am reassured that none will be entering from the outside of my home.
I recommend this company highly – if there were more stars, I would rate them a 10.
Barbara A. Detlor

COMPLETELY UNPROFESSIONAL. I would give this business 0 stars if Unilocal allowed it.
I called Bay Area Rodent Solutions this morning to schedule an estimate for a pest problem I currently have and was unfortunately connected to Victoria. My experience with Victoria absolutely confused me. When we initially started our conversation, everything was fine. Victoria was working with me to find a day that would work with my schedule. I then asked questions about how the work for cleaning up rat feces in the crawl space would be handled and what type of vacuum would be used since I had concerns about contamination being kicked back into my living space. This is a concern since breathing in the contamination can cause serious health issues. I was cordial and inquisitive as I was trying to educate myself on the process. I was literally on the phone with Victoria for less than 5 mins and next thing I know she randomly stops talking to me and I can hear her in the background saying, «Can you help her please she’s getting on my nerves?!!» Uhh, what??? I thought this was some kind of joke. This woman literally went from fine to aggravated in a matter of seconds and I saw no indications why.
Next thing I know, a totally new representative hops on the phone and introduces herself to me as Paula. Shocked, I asked her for her name again to make sure I’m speaking to a totally different person. I then realized that Victoria was so rude as to abandon me in the middle of our call and pass me along to someone else because she’s inadequate to work in customer service. Victoria seems like she could only handle scheduling appointments, and evidently nothing else. Immediately realizing what had just happened, I pointed out to Paula that I heard very loud and clear that Victoria just insulted me and that I would not be using their services. Paula tries to convince me that I misheard but not a chance. No way am I paying these people for their services after such a rude and unprofessional experience that was completely uncalled for. I’m so baffled as to what had happened. I told them I’d Unilocal about it. I truly urge others to look elsewhere before even picking up the phone to connect with this business. If THIS is how they treat their prospects before the actual work, I don’t even know how they would be handle actual clients’ issues. BEWARE!

After talking to few such companies for attic proofing against rodents. They were quite expensive. But I took a chance and hired them since they gave 1 yr warranty. So, one year goes by no issues. It has been 2 years and now I see issues squirrels on roof and attic areas. I called them. After a long wait they come back and say nothing can be done !

Great service. I feel better knowing my house is protected from rodents forever. Chris did a great job!

Great company! Took about two hours to assess rodent damage in the attic. A complete analysis was completed and I was able to do the walk around with Stanley. He did a great job explaining how they were getting in and out of attic which I would have never guessed. Great job of keeping me informed.
Work was completed within a week of consult. The whole attic is sealed and I’m a happy camper. Thanks again Stanley!

Thanks Stanley for listening to my concerns. He came over personally and had his team check out all the vents and possible openings. All is good. Great customer service from Stanley!

Professional, effective, and humane.
They specialize in exclusion, which means blocking the holes that rodents use to get into your house from the outside. This is the only permanent solution to rodent invasions. After they plug the holes, it’s your job to trap the rodents already inside. I actually liked that, because it meant I could use no-​kill traps and drive the poor little mice to the forest far from houses and set them free. I caught 6 mice within 3 weeks of the exclusion service, and haven’t seen any evidence of one since.

Great service with Paula and Bryan!
Bryan called about 30 mins to let me know if he was coming and came on time between his window time. He was extremely nice and went over the entire inspection with us. He pointed out the issues and recommended fixed. He was able to find some quick solutions for us and had the issue taken care of the same day. It was a quick fix and so far no special guests!
Very reasonably priced and great service! Thank you!

I was referred to these guys from a termite guy when we smelled death in our yard. Turned out to be a stray cat, but they came out, informed us of potential areas of rodent entry and closed everything up.
The only thing that caught me by surprise was the inspection of the attic and the lack of attic area over some of the house due to a vaulted ceiling. Seemed like there should have been some point of access for the parts on the other side of the vaulted ceiling but we couldn’t find it. Supposedly there wasn’t and hopefully there aren’t any rodents up there!
These guys came when they said they would and did the job we expected. Overall, I’m happy and would recommend them.

I’m not sure what happened, because we requested service from them, but they never contacted us.
Monday 10÷27÷14 we found a rat in our pantry closet. This was before 8:00 AM, and I was in a hurry to get to work. I found this company here on Unilocal and based on the good reviews, decided to submit a request for their services via their web site. Well, today is Friday 10÷31÷14 and they never called.
No worries though, I found another company that was responisve and wanted to take my money to get rid of that rat and make sure we didn’t have any more.

Bryan is awesome! He is super knowledgable and really gets into the job. I had my whole house done last year and heard some noises. He found a spot and closed it up for me. They stand by their work and is very pleasant to deal with. I have not had any rat issues since and we live in the hills. He gave me some great advice on our squirrel issues too.
Great customer service!
Honest!
Specialist!
Knowledgable!
I love people who take pride in their work and don’t try to rip the customer off. Highly recommend!