Dr Glossner and Mary, the hygenist were lovely but the front desk staff & the office manager have ALOT to be desired. i had films sent to a local oral surgeon. everyone blamed everyone else, and the office manager wouldnt take my complaint. I was referred to this office by a highly respected DENTALPROFESSIONAL in the area, and the office manager ruined it for me today. Unfortuantely you only have once chance to make a first impression, and the office manager ruined mine today. I wont be coming back for me or my family… Sorry, Dr Glossner, your loss.
Maggie D.
Classificação do local: 5 Harrisburg, PA
I’m a fairly new patient here, and have been on 3 separate ocassions. The office staff is very nice, and remembers you after the first time you’ve gone. I see Dr. Glossner, and he’s been great. I will say that I’m 150% afraid of needles, so when I found out I needed a filling, I freaked. I mean, «getting into the chair and having a panic attack» freaked. Dr. Glossner let me reschedule so that he could prescribe me something for anxiety the next time around. He didn’t make me feel like I had wasted his time, even though I felt like a giant baby. When my cavity started causing pain, I called and they were able to get me an appointment the next day and called in a prescription for me right away. The entire time, Dr. Glossner made sure I felt comfortable, and it was over very quickly. He’s good at what he does! After I left, he called me personally to make sure I was doing okay. I’ll definitely be a loyal patient from here on out!