Thomas Michaels Designers, Inc.

My engagement ring and wedding band are everything I could ever hope for. Couldn’t have asked for a more beautifully designed /​modern interpretation of the traditional Claddagh. Thomas Michaels found the most amazingly symmetrical stone that shines with such beauty (you know a stone is cut right when it creates a disco ball effect when the light hits it). I get so many compliments on how well crafted my ring is, and the design is flawless. I don’t think I would trust anyone else to deliver as well with such high expectations.

I grew up in Camden and had often heard of the sterling reputation of Thomas Michaels and family. When it came time to think about buying an engagement ring for my very discerning girlfriend (now wife), he was the first person that I called. Thomas took almost an hour of his time to walk me thoroughly through the diamond-​buying process without once adding any pressure that I do so with him. In the end, I gave him a general idea of what I was looking for, and how much I was willing to spend. I felt comfortable leaving the rest up to him. His beautiful creation was an enormous hit! The ring came back exactly as I and, more importantly, my wife had envisioned it. A perfect combination of timeless elegance and contemporary detail. My wife loved it so much that there was no discussion when it came time to choose who would make our wedding bands. Thomas created and crafted both of our rings, and we could not be happier with the craftmanship.
Bottom line:
Great quality
Personal service
Wonderful people

Michaels and his wife are great people, they really treat you right in the store, listen to what you have in mind in terms of the design of the piece and are very educational.
My fiancé and I got our wedding bands custom made here, and my engagement ring reset (from a display setting) here at the same time. We are from out of town so it was agreed that we’ll get all three rings in about a month. As it turns out it was more like three, but we didn’t mind that. When the rings came in the mail, it was unmarked, we like that for security reasons you know When we open the box and at the first sight, they were glorious. However, after looking at it more in detail, there were little something that I am not completely satisfy. On my eternity wedding band, the wash holes in the back are not spaced evenly in a row, a couple of the wash holes were merged, and it happens in 2 places. Also on my newly set engagement ring, there were a scratch (a circular large dot) next to the head. May be I am just picky but we pay handsomely for those rings to be hand crafted and to be perfect. Emailed them with pictures twice and called them once, never heard from Michael.
One other thing is that there are no stamp of his company seal in the inside of the rings. Doesn’t he need that to identify pieces for later service? (he said he’ll service his pieces for life for free.) Well, we are too busy to figure all this out for now, only time will tell when we need service on the rings.