Top Cleaners

Cambridge, Estados Unidos

3.6

Aberto agora

15 avaliações

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Telefone
+1 617-864-7343
Endereço:
1300 Cambridge St, Cambridge, MA, 02139
Inman Square
Paradas e estações próximas de transporte público:
100 mCambridge St @ Hampshire St
100 mHampshire St @ Cambridge St
110 mCambridge St @ Springfield St
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Informações sobre o negócio

Aceita cartões de crédito
Sim
Estacionamento
Rua
Estacionamento para bicicletas
Sim
WiFi
Não

Hoje

Hoje 7:00 – 18:00
Aberto agora
Horário local (Cambridge) 10:58 sexta-feira, 29 de novembro de 2024

Horário de funcionamento

segunda-feira 7:00 – 19:00
terça-feira 7:00 – 19:00
quarta-feira 7:00 – 19:00
quinta-feira 7:00 – 19:00
sexta-feira 7:00 – 18:00
sábado 8:00 – 17:00
domingo –

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15 avaliações para Top Cleaners

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Classificação do local: 5
Inman Square, Boston, MA
I’ve been going here for almost 3 years. Julie always remembers me and does a great job with my clothes. Sometimes I have oil stains or pen ink stains, and she’ll say «I don’t know. I’ll try…» and she always manages to get them out. She’s also very realistic – I took a pair of jeans that had been stained by red dye from a purse and she let me know that she probably couldn’t get that out and it wouldn’t be worth me paying for.
Classificação do local: 2
Cambridge, MA
I’ve spent a couple hundred dollars with Julie and have always been satisfied until recently.
I recently had a suit dry cleaned, and Top Cleaners somehow shredded the lining on the inside of the jacket. When I asked Julie to fix it, she denied responsibility and suggested it was my fault. She has always been friendly and has done a good job in the past, so I wouldn’t give her 1 star, but I won’t ever be coming back.
Classificação do local: 5
Washington, DC
Not sure what all the negative reviews on here are about – they must be from before when I believe Top Cleaners was owned by someone else. Julie is great — she has gotten some really tough oil stains out of my clothes and everything has come back clean and shiny. She has also done excellent tailoring for me, including taking some pencil skirts in four sizes (and one of them had a very challenging cut, which she handled with great skill). The dry cleaning isn’t cheap, but compared to some of the bad experiences I’ve had with other cleaners in the area, I didn’t mind paying a bit of a premium for quality.
Classificação do local: 5
Cambridge, MA
Julie is the best! She is very friendly and always has my dry cleaning ready on time. She’s fun to talk to, and she helps you out by noticing little details and doing extra things for her regular customers (fixing a seam that is coming undone)!
It’s worth noting that her reviews on this site don’t really make sense because the place has had different owner in previous years, so low ratings are not reflective of Top Cleaners as it is in 2013!
Classificação do local: 5
Arlington, MA
Excellent cleaning and especially tailoring. They made an expensive suit a friend gave my boyfriend look like it was made for him. On another occasion I took an old dress that was several decades old to be pressed and she replaced the elastic free of charge. Their work is beautiful and they are the pleasantest people that can be met in Cambridge. Also, they are practically always open, other than Sunday. They are not cheap, but they save you money by making old clothes better than new. I can’t recommend Top Cleaners highly enough.
Classificação do local: 4
Somerville, MA
My local dry cleaner in East Somerville closed and since I work in Inman Sq I started taking items here. It’s a pain since I don’t have a car but still worth it.
Good customer service, clothes cleaned and back in two to three days. They de-​pilled my sweater without my asking. The woman who works there is a lovely person and clearly wants to keep her customers coming back.
Classificação do local: 5
Lafayette, IN
I used them for dry cleaning my sports jacket and pants before a wedding. The woman I dealt with was very friendly and she had my clothes ready in 3 days or so. The clothes look great and considering how convenient their location is I would use them again in a heartbeat.
Classificação do local: 5
Hillsborough, NH
I started to use these guys recently and I’ve been very happy thus far. They are super friendly and I haven’t had any problems with their services at all — they have even delivered on removing some nasty stains that I didn’t think they could tackle. I invest a lot in my wardrobe and it’s alway tough for me to go someplace new, but after a couple months I have nothing but good things to say!
Classificação do local: 5
Cambridge, MA
This place is under new management, and has drastically improved there customer service /​operations. Been using it weekly for a year now and absolutely no complaints, in fact Julie (who is always there) remembers more about our orders than my wife and I and goes out of her way to make the service better.
If you were turned off by previous ownership (rightfully so), i strongly encourage you try again.
Classificação do local: 2
Cambridge, MA
I’ve used them for dry cleaning and sewing hems. The quality of their cleaning/​sewing is fine, however their service leaves something to be desired.
The last time I went I dropped a pair of pants to them. I went to pick them up on the day they said they’d be ready only to find that they’d mistakenly given the pants to another customer. I had to wait another day for that customer to return them. Now when this happens would you charge the customer full price? Well, Top Cleaners did — did not even discount the service.
They inconvenienced me and didn’t live up to their promise of quick service and then didn’t even think to, perhaps, not charge me or even give me a small discount. Full price in spite of giving my pants to another customer and making me wait. Not the way to keep your customers.
Classificação do local: 1
Cambridge, MA
They ruined a designer shirt. And a pair of designer pants. Wow.
Classificação do local: 1
Washington, DC
Well, for starters, it might be called Top Cleaners, but it’s certainly not at the top of my list.
I took a sweater there a few months ago. When I went back to pick it up, they didn’t have it. They told me to come back in a few days. When I went back a few days later they still didn’t have it– and I started to wonder where it was– did another client end up with it? Were the dry cleaners wearing it on weekends? Finally, a week later it magically turned up.
What I hated the most was that no one at Top Cleaners seemed to think that any of this warranted an apology. Ever since, I’ve been going to Golden Touch on Mass Ave, and they are *excellent*.
Classificação do local: 4
Boston, MA
The service may lack slightly in the superfriendly area. BUT… they saved my life by hemming a bridesmaid dress within a few short days. They have a little area for trying on your clothes to pin you up nicely and communicate with you to make sure you are happy with the length and so forth. They are on time, efficient, and not pricy and thats all I need. Since then I have had several pair of pants hemmed there. I almost never get my clothes tailored or dry cleaned so it could be that I am ecstatic for no good reason, but they deserve a good review anyhoo.
Classificação do local: 4
Boston, MA
pretty good. Nothing fancy, just cleaning.
Run by 2 – 3 people, very nice and considerate.
I’ve brougt in a variety or clothing, expensive, and cheap, and both come back in great condition, except for some starch spots on the collar, which all dry cleaners have for some odd reason.
I went there with some shirts once, and thy had to hand iron them because of the buttons. They would usually charge a lot more, but said, just make sure to make note of this next round… very good people.
Classificação do local: 1
Cambridge, MA
When getting a dress cleaned, the manager told me that they took no responsibility for the clothes, so if the dress was destroyed in the cleaning process, it would not be their fault. What? Is that standard?
Furthermore, several of the people working here don’t speak english, so unless you show up with a bag of clothes or a claim check in hand they won’t be able to figure out what you want.
Considering how many of these mom-​and-​pop shops are around, I would go to a different one. I now go to Squeaky Cleaners down Hampshire St.