Social Security Administration

I regret going to this ssa office. How can someone make a person who has an offer from an employer make them wait for a ssn for 4 long weeks. Seriously!!! I got an on campus job and applied for my ssn here. I cannot start my job because my ssn card i dont know where the hell it is and i have to wait 4 weeks to get it. My friend went to Roxbury ssa office and got it within a week. Dont go here!!!

Very friendly and knowledgeable. They quickly attended to a (very rare) problem I was trying to solve for a family member, and a couple of days later they confirmed that it was fixed. Highly recommended!

Pros:
The experience at this office itself was good. The security guard was friendly.
Waiting area was adequate. The staff at the desk itself were efficient. I walked from Alewife station — not too bad of a walk.
Cons: Took longer than expected. I wanted to re-​apply for my SSN. I went on a Monday at 1:45 pm. I was out by 3pm.
The people at the office and the people who you can call in for general SSN information do not have the same knowledge. If the people who answer the phone are not sure about a particular answer, they should forward the question/​concern to someone who is. Time is valuable for everyone — government employees and people who call in.
My SSN hadn’t arrived and when I called in the office, they kept telling me to wait for it, without advising me that the job would be done if I could just walk in. When I walked in (fed up of waiting), the job was done in 10 mins, with 1 hour 5 minutes of wait (which is basically the amount of hold time for a phone call anyway).

My experience was awesome. The security guard was super friendly and helpful. The wait time was not very long. I went in to change my last name on my card. It took me less than 45 minutes from getting my check in number to walking out. It’s free of charge for the new card and was super easy. They advised I will have my new card in one week. The girl who helped was very nice too. The only thing challenging was parking. There is metered parking but that was all filled up. I ended up parking a block over and just walked.

Applied for new SSN, took about 20min in total. The people were friendly and efficient. The location was easy to find from alewife station. There are whole food and trader joes If you need to pick up stuff on the way back.

Didn’t realize davis sq office was close until I went to check the hours on the website. The office is smaller than davis sq AND there is only about less than 10 meter parking spots for the public. There is no public parking besides those ten meter spots. All the parking lot is for raytheon or resident parking only.

I never knew there was a social security office here, silly me I always went to the boston location because it was Boston and that sounded more official.
The
website is very useful, all the information is there.
Parking was the only pain, there are two hour parking spots in front of the office but its limited. We couldn’t find any meters around; lots of off street parking with no signs other than tow zone area but people still parked there which was confusing,
9:07 check in (there’s a touch screen machine to get your number and check in).
9:20 called my number
9:28 done!!!
I thought it went by pretty quickly and it was very efficient. Offices are opened at 9am so I would suggest just arriving exactly at 9 so you don’t have to wait too long.
In case you didn’t know: there is no fee for changing your name here.

Just got back, everyone was really and it was quick! I only went in for a new SS Card i am a citizen and that was quick… all others were there a while though

Very nice and courteous staff. The location is very convenient right on Concord ave. and the service was virtually immediate.

This Social Security Office is run very smoothly. A security guard checks you in, gives you a number, and searches your bag. You then sit and wait in the waiting area for as long as it takes for your number to be called. I waited maybe 7 minutes on a quiet Friday morning. The staff were nice and efficient. The seating is ample and the waiting area is quiet. There is some parking on Fawcett Street, make sure not to park in any of the private lots on the street though.