Sherwin-Williams Paint Store

Great service and products. I was well received by a knowledgable team. Jacklin, store manager helped me with colors and told me how to apply the paint on the wall. The result in magnificent! I purchased the cashmere pearl finish and apply the tricorn black on my dining room accent wall and it looks great. When I returned the other day I was well received by the assistant manager and the sales associate with the same level of customer care.

Sherwin-​Williams Paint Store has a wide array of colored paints as well as design books. We came in here with a purpose to find a white paint to repaint our basement. In the corner of the «paint» corner, there’s a box where you can put your selected palette cards under light with an adjustable dimmer. The sales associate in the store convinced us to sign up for their rewards program (which saves you 10% for every purchase), buy a sample, and come back next week for their monthly sale!

I’ve had several great experiences here. I was new to all things painting and the three different employees I met there on separate occasions took the time to answer my questions and lead me to the right products. One of the guys also helped carry heavy paint to my car. Overall friendly staff, a decent selection, and prices were good (there was a big sale when I went).

I’ve had two great experiences here. The first time I went in flustered and undecided on a paint color, and the store associate was patient with me and helped a lot, bringing out color guides and booklets that showed coordinating colors. I walked in resigned to some sort of white walls and left with a lovely slate blue color for my kitchen, and it looks fabulous. The second time I was ready to go with my paint selection upon arrival, the staff were very friendly and helped me get the best deal with my stack of coupon options, and even carried my three gallons of paint to my car. Prior to buying paint at Sherwin Williams, I had no idea it was worth buying nicer quality paint, but it made such a huge difference in my rooms. It goes on smooth, hardly drips, coats really well and doesn’t smell too much. Don’t forget to get yourself a nice purdee brush too.
Other pros for this location: free parking (behind the building), zillions of paint colors, helpful staff, good deals with coupons and their «super paint» is super awesome

Kinda torn between a 2– and 3-​star rating. I’m erring on the positive side because I guess this place just caters to a different audience (that is, contractors. not DIYers).
Their regular retail prices are not great. Their lowest-​grade flat paint is $ 37/​gal, and they charge more to add sheen. Their top-​of-​the-​line paint starts at $ 65/​gal. I bought some during a sale and using it wasn’t the magical experience it was hyped up to be. They have occasional 30% off sales, and you can get 10% off by signing up for their «Preferred Customer» program.
I’ve been here a few times and every time the sales associate is a nice but clueless person who knows NOTHING about paint. NOTHING. I hoped that by shopping at a specialty store (and paying the slightly higher prices) instead of Home Depot I’d get knowledgeable sales associates. Nope. They didn’t know what brushes they carried, what a good color might be, how colors can look in different conditions, the difference between stain and paint (even I know that one!)…on and on, every time I went. They did know to push the most expensive line, and to try and dissuade me from buying samples, I don’t know why… maybe for fear that I’d paint my whole project with it and never come back for real paint. Their «samples» are huge, way more than you’d need and definitely good enough for little projects around the house, though the salespeople advised that they are of lower quality than their real paint and will «fail.» I have yet to experience this «failure» they warned me of.
Anyway. Unlike Home Depot, it’s quiet and there aren’t sales associates roaming around begging to help you. I guess for me, that’s not a plus.

Great prices, great staff, great location (right near the Lechmere T station and Cambridgeside Galleria) and great deals/​sales make for sainthood for this Sherwin– Williams, I think.
What did other saints do? Cure the sick and help little animals? Well, Sherwin-​Williams will help you revitalize your furniture, make your walls glisten with new color schemes and allow you to experiment with new techniques for updating your kitchen without breaking the bank. The paint here is much less than other paint stores and if you sign up as a frequent buyer, you get 10 or 15% off. (Spray paint prices are the best I have found.)
Yes, I nominate them as the Saint of Paints. I saved a bundle of money and got just what I needed to enhance my life with new colors and a cheerful new look. Thanks, Sherwin-​Williams.

I’m re-​doing the paint in a new home and came here for some help selecting color. I knew I wanted a green and SW «Ryegrass» was recommended on Apartment Therapy as a green that could be used with a variety of other colors. The SW Iphone app recommended a beige and gray to go with it so I wanted to see how those colors looked in person and figure out whether I wanted to go with neutrals or an analogous color scheme with a yellow-​green and green-​blue.
An employee greeted me immediately as I walked in the door and came over right away to help. I was the only customer in the store and had a lot of questions. He was very patient and pulled some brochures featuring greens and color strips that he thought would work. The Iphone app’s beige had more yellow undertones which I didn’t like so I’m glad he suggested a more neutral beige. He also had suggestions on how best to test out the colors before committing to a full paint job. As we talked, I learned he was from the Southwestern US so that explained the atypical New England personality. It’s so rare that I walk into a store in New England and real customer service.

«Ask Sherwin Williams» Is the slogan. Well I was there recently to purchase allot of paint for a medium/​small remodeling project. 15 minutes later someone actually acknowledged me. Now– I understand if you are busy and with customers, but it doesn’t take a moment to look over and at least say hello and let me know you will be with me as soon as possible. It is that simple. Finally the manager did appear and was very apologetic and helpful for the reminder of the transaction. I am sure I will be back.