Irwin & Co

Connie is the most helpful and wonderful broker. She went through the trouble in helping me through the remodeling process, gave me very helpful advices and sold my Cambridge condo quickly. I live in California and without her help, the process would be possible. She even helped the buyer find a tenant right away! I am impressed with her knowledge with the Boston real estate market! Among the many brokers I have worked with both within and outside of California, she is indeed the best!

My boyfriend had been working in the Boston area since late February when he told me he wanted to rent an apartment in Back Bay for the summer. I had no idea what that entailed, but he explained it was one of the best parts of the city for shopping, dining, entertainment, etc.
In his search for the perfect summer pad, he learned the hard way that summer rentals get snatched up early. I could tell he was disappointed that his dreams of a summer spent in Back Bay were quickly slipping away. That was until he met Connie.
She was like a cool drink of water in the real estate desert he was trying to navigate through. After learning what he was looking for, Connie quickly complied a list of three apartments that met his requirements. He eventually chose an apartment close to Newbury St.
He kept telling me how wonderful Connie was to work with because of her promptness, attention to detail and willingness to answer any questions he had. She also had a wealth of knowledge about the city, especially the area he was moving into.
The next time I was out in Boston, I finally had the pleasure of meeting Connie. She suggested we meet her at this fantastic wine bar in Beacon Hill. We spent the next few hours discussing different neighborhoods in the city, how Connie ended up in real estate and where we see ourselves in the future.
Connie was incredibly personable, thoughtful and so attentive when engaged in conversation. She has such a passion for what she does and is very worldly. The places she’s lived and the industries she’s worked in are more than some people experience in a lifetime, if at all.
Whether you’re looking to rent or buy in Boston, Connie should be your go-​to. Her ability to help you find what you’re looking for is unparalleled. Plus, she will keep in touch long after you have moved in to make sure you’re happy with your selection or just to suggest great places to go in your neighborhood.
As we parted ways that evening, she insisted on taking us to a French café the next time I visited. I’m really looking forward to that.

I had the opportunity to work with Connie recently to find an apartment in Cambridge. Before her I was working with an agent who was a nice guy but somehow nothing could work out, and I ended up in a very distressed situation where I almost had to check into a very expensive hotel. But then I met Connie, and she was very empathetic to my situation and used her resources to find me a great apartment. Overall she is extremely effective and efficient. She knows how to make things happen. She would challenge your thought process which is, I think, what a lot of people need when trying to buy/​rent/​sell a place.

Connie is great! I contacted her with 1 day notice and she showed me a handful of places that closely fit my criteria. Once we found the perfect fit, she even helped me negotiate parts of the lease. She is prompt, professional, fun, and knows the market very well. She is also extremely accommodating. I will use her again and will recommend her to anyone.

Connie was a pleasure to work with. She is flexible with regards to when to show places, easy to communicate with and quick to respond to questions. She helped me find a fantastic new apartment that not only met, but exceeded all my requirements! I would definitely get in touch with Connie next time I am looking for an apartment.

She will make you feel like you are working for her. She is, without reservation, the worst broker I have ever worked with.
Please save your time and money and use someone else.

My husband and I had an amazing experience with Connie Irwin. We would give her our highest possible recommend for anyone looking to find a home in downtown Boston!
As first-​time buyers on Beacon Hill, we had been pouring over Zillow/​Redfin and trudging to open houses for about 12 months before we started working with Connie. We were starting to get a little bit demoralized and beginning to wonder whether we could really find the type of place we were looking for within our budget. Within 6 weeks of meeting Connie, we found our dream condo and made a successful offer. Now we are living in our new place and couldn’t be happier. :)
Connie is the BEST – super-​responsive by email/​phone; able to work around the crazy schedules of a young working couple; knowledgeable about the current real estate market (esp. in Beacon Hill/​Back Bay); highly strategic about how to present an offer to ensure that it is competitive; and ready with humor and encouragement throughout the process. Once we closed on the property, she totally went above and beyond by taking us out to dinner to celebrate, connecting us with our interior designer, and helping us find a contractor for minor renovations. We love her!

Connie is amazing! Granted it’s been a few years since I worked with her — but in 2010 I needed to move out of my apartment. It was a really difficult time after the end of an engagement — and I needed to find a nice place that was me — and a sanctuary from everything else I was going through. And I needed it fast — and w/​i a fairly tight budget. Connie was amazing. Showing me lots of options and finding me the perfect spot. In fact — it’s been four years this week and I’m still there. I would work with her again in a heartbeat.

Not a great source. She is uncooperative, demanding and sometimes pretty rude. You do not feel like she is the one working for you at all! I did not read any of these reviews before considering using Connie as a realtor and I wish I had so I would have never wasted my time. Was very secretive at times and not accomodating to certain needs at all. Often times would raise her voice during conversations to try and get her point across and would often say things like «My time is Money» when asked to do her job. I never really like realtors as a whole but this one took the cake. Usually at least they are nice and cooperative and try to actually do something so they can justify asking for the high fee. I would suggest other routes if at all possible– but if you do wind up stuck with this woman– good luck.

Absolute worst real estate agent I have ever ever dealt with… she charges excessive amounts, does absolutely nothing and does not know anything about the law. How she is qualified to run a business in this area is beyond me! Stay away, stay very far away!

Connie is fantastic. My sister and I had very specific requirements for an apartment in the city (location, price, vicinity to the train, parking, etc), and Connie found us the absolute perfect place. It was such a weight off my shoulders to be able to tell someone what we needed, and relax while she worked to find us something that would fit our needs.
Connie Irwin is:
–very responsive. Never let more than an hour or two pass before returning my call or emails. Exactly what you want in a realtor.
–extremely knowledgeable and savvy. When it came time to put an offer in for the apartment, she bargained with the owner to get us the features/​move-​in date/​price we wanted. We could not have been more pleased.
–great listener – she truly listened to our specific needs and found us a few options that fit the bill.
Working with Connie made the daunting task of finding an apartment in Boston a pleasant experience. Go with Connie – you won’t regret it!

Working with Connie has been quite the experience! I requested her services with a great deal of time restraints and limitations and she met each one. Having been my first time working with a Realtor, I felt she was very knowledgeable on contractual details and legalities for Massachusetts tenants, and was definitely my advocate when negotiating my lease terms. In addition, Connie understood the difficulties with finding a safe location that would accept a dog… she accepted the challenge and had risen to the occasion. The criteria was met and was found in a fashionable amount of time. I felt she was very personable throughout the entire process.

Worst experience ever. Connie is a disaster.

I contacted Connie for assistance finding a luxury rental property in the Back Bay and Waterfront area. Over the course of several exchanges by email and telephone Connie was incredibly rude, disrespectful and did not seem interested in facilitating my search. She does not understand customer service 101 and would request that I see showings around her schedule and when it was most convenient for her. She even lectured me on the importance of being on time and saying things like «I won’t be a happy camper if you aren’t ready and waiting». With ample realtors and rental agencies in Boston you should look elsewhere.