Gnomon Copy

Terrible service, unhelpful staff. If you need something done go somewhere else instead.

The WORST. Stood outside at opening time, knocked on the door, the guy walks up and heads down to whatever basement is there. Didn’t open the door at opening hours and completely ignored me. Didn’t bother to acknowledge my knocking. Clearly, I’m there bright and early because it’s important. All I needed to do is pick up the table cards for a wedding. Time is of the essence during an event, and opening 30mins late, and ignoring your customers is the most ignorant and disrespectful any business condones. Awful.

Beware – this place is so expensive! They charge $ 3 for opening up a file to print (well, $ 3 for the first three files, and then $ 1 for each additional file). $ 3 for RIGHT CLICKING. It’s an additional $ 0.08/sheet of printed paper. I’d rather save money, go to Staples down the road, and pay $ 0.12/sheet.

Please use Gnomon copy in a sentence.
Okay. I have gnomoney after going to gnomon copy. $ 17 for a cut and spiral binding. Conveniently enough they don’t have prices listed anywhere that I could see, and I wasn’t about to shop around print/​copy stores so I just ate the price.
Also the guy working said it would take 1.5 hours to do the job, when I know the job takes 10 minutes max. You might say, he probably had other orders– the dude was straight lounging on reddit when I walked in.
I gave it a 2 star rating originally, but just writing out my experience now… I can feel a headache coming on. Give me my star back. I can’t waste stars, there are poor businesses in Africa that need my stars.

My copier decided to stop working in the middle of a big project due the next day. I looked on Unilocal for copy centers close by and found Gnomon. They were able to finish my job (which I emailed to them) and deliver to our address the next day. Everyone was polite and easy to deal with and best of all they got the job done in time.

Its sooooooooo expensive！Never come here！It charges sooooooooo ridiculously！Never wanna see the mean staff again！

Nice staff, fast service and always willing to go the extra mile. After some bad experiences nearby, I always go to Gnomon.

The last 3 times that I have been here to get something printed, they have not been able to do it. The first time, their computers were down and they couldn’t get my file from my USB drive — they said come back in 48 hours. I came back and they said they were too busy and to come back again. I didn’t head back.
The next time I went to get something printed, it was double sided which they said was fine. I came back to pick it up and they had printed every other page not double sided (essentially missing the back of every page). Not only did I have to pay for their mistake, they printed it wrong in exactly the same way (no back page). I gave up and got it printed elsewhere.
The last time I head in and their color printer is down until it can get serviced on Monday (48 hours from now) and they won’t be able to print anything. I hesitate to go back to see if it is fixed on Monday considering the last time I went back they couldn’t print my file. They service is terrible (especially on Saturdays) and they don’t tell you what’s doing on until you prod them to explain.

This place was awesome. Super convenient location right on Mass Ave. Friendly staff. SUPER fast turnaround and impeccable job.

I hadn’t been here in years for prints, because of their $ 3 fee for each file they open off a USB stick… Trying to get one print each of multiple files for proofs would have been cost prohibitive on service alone before even getting to printing, a fee which I’ve never encountered in another print shop. I don’t see how double clicking on a single file is worth $ 3 of anyone’s time, but moving on…
I wanted to give them a try again because their website lists large format scanning as a service they offer, and I prefer to give support for small businesses. I called a month or so ago to see if they could scan large sheets of illustration board for some watercolours I had to make for work. They said they couldn’t do that, but could scan watercolour paper, since it would fit through their rollers for the large scanner. So I did this whole project on watercolour paper which I didn’t prefer, because it seemed like the only way I could get something so large scanned there. Went to drop it off today, and the guy just cringed at me and said they could technically scan watercolour paper, but it would «ruin» to the paper because it has to go through a roller, and he wouldn’t do it… Not what they told me on the phone, but I appreciated the honesty with my work’s safety in mind. They told me to try another local copy shop, saying they had a large format flatbed scanner which would be safer for watercolour paper and give me directions… I drive over there, and this new copy shop does not own a large format flatbed scanner like gnomon said! They have the same kind with a roller. Thanks guys.
Long story short, I would love to give a review based on the quality on their services, but they have never given me enough help to get a service started with them. Very frustrating.

I frequented here When I was going to college in Cambridge. I was just searching Unilocal for a good copy and print store where I like now in Watertown an this shop cMe up as an option. I forgot how good this place was and really not too far to drive from Watertown to get some quality printing done for an event I have coming up.
They always made everything easy here and cares that your project gets printed/​created the way you truly want it. Not just a quick print then in to the next kind of a place. I am inclined to try them again just for old times sake and there is a favorite sandwich shop I enjoy going to in cambridge that I can stop at too! I will update my post once I see if I get the same service and quality as before.

Great local place for printing & copy services. The staff is nice and goes out of their way to help you. Had them print a document that has both black & white and color pages. Most places (ugh Kinkos) wil ask you to separate them into two files if you dont want to be charged the full color rate for all the pages (yes even the B&W text) in that one file. Not here. They are super flexible and will work with you to ensure that you only pay for the actual amount of stuff that you use. They’re quick too. Came in with my USB drive and was out with my 80-​page document 15 mins later. As of June 2013: $ 0.55 per page for color.

Great place to make copies for school or for whatever you need. The staff is very nice and willing to help you out. I’ll definitely come back again

Michael was such a help in not only making sure my senior thesis was printed out perfectly, but formatting the document so that it would correctly fit the binders we’re given (that cut off about a half inch). He worked some computer magic, shifting over the margins for the even pages and the page numbers so that my novel could be presented as professionally as possible (double-​sided docs are not a good fit for these binders). Most importantly, he was incredibly nice and lovely to talk to. The service was quick and I am very grateful for their valuable help. I’ve used Gnomon before, and have always had a good experience, but felt compelled to write a review because yesterday they really went above and beyond.

Really professional guys who go out of their way to give the customer exactly what they’re looking for. I’ve come here a few times to print my portfolio. Each time I’ve received quality service.
Albeit I wasn’t too skilled at printing to know what I was looking for but the guys here gave me options for binding and paper. Not only that but when I handed them my USB drive they mentioned that they charge to open each file so I came back 15 minutes later with one combined document to avoid the 3 dollar charge per file they had to open. Not many places would warn you of that. Most would just take you for all you’re worth. And when I made a mistake with my layout they were nice enough to suggest a binding that would work with my pages instead of what I originally had asked for.
I will say one thing which made me deduct a star is that even though these guys do a great job with whatever I give them each time I’ve gone with my files they return my USB with some sort of virus. Luckily all the computers I use are equipped with some anti-​virus scanner or other so it isn’t that big of a deal for me. But they’re local and open late so those who like me wait down to the wire to get stuff done Gnomon is there for you.

I left my tickets to the House of Blues at home and had to have them printed here. The one employee in the store was all over the place assisting multiple customers, but within 15 minutes he was able to print off my tickets and didn’t charge anything as an apology for the wait. Great, personable service!

One star is generous. Over 15 minutes for two copies of one eight page, single sided, black and white document. You would have thought it was rocket science! With what they charged, you would have thought they had printed it on handmade paper as well.
Horribly inept service, overpriced and a total waste of time. Don’t bother if you want to maintain your sanity.

So $ 3 could be a shock when you aren’t expecting it but BUUUUUUUUUT the prints I got were so much better than effing Kinko’s I almost burst into tears of joy. They have REAL printers here. Not ancient cast-​offs that perpetually scroll «drum life low– replace soon».
I was able to go in the middle of the day and I’m guessing most school related activities were already done because there weren’t any students there so I can’t comment on what it’s like when it’s crazy. The guy working was nice and knowledgeable and– best of all– let me print on the fancy-​schmancy Paper Source paper I’d picked up along the way. It’s always hell to park around Harvard so I’m hoping the Medford location is just as great.

Gnomon copy wanted to charge me $ 3 to open a file on their computer from a USB stick. It would have cost me three dollars and some change just to print a single b+w page. WTF? Of all the ridiculous things that I have encountered in this lifetime, this is definitely pretty up there.

They are lightning fast! I have emailed in a file and had the proof at my door in ~30 minutes. They have always been very nice to me as well.
They are also the best value price-​wise. The coursepacks I have had from them have all been quite reasonable, and you can’t beat their prices on posters and newsletters!