Gamestop

This place is the perfect example of a mix between BAD customer service and even worst customer service!!! I’m not a video games player/​fan, but I’ve been here couple times because my cousins always ask for them for christmas, so i end up going there for their gifts, so let me break it down for you:
1. You’re better off getting a deal online, is the best for your money — this people do not appreciate any kind or amount you’re expending
2. Their customer «rewards» is a customer «rip off» you need to pay to get into it, seriously? and not only that, please take time and do the math, in order for you to get like 5 dollars off, you need to spend about 10k? Sorry this is just not a good way to keep your customer engaged, and customers have the power, DON’T BUY HERE NO MORE!
3. Their employees have a «look it online attitude» so you’re in the store to find out if something is there, but they’re asking you to check online? Me… your customer?
I’m not a person who writes a lots of reviews, good work is also to be recognize but this people are just not good, and i feel bad that so many people are out there spending their money in a place that has no appreciation for their customer, this was the final round for me!

Just when I thought they couldn’t get any ruder or rip you off more. Why am I even surprised considering it’s gamestop in Cambridge? Both suck.

I’ve been a gamer for more than 25 years and as a general rule avoid Gamestop. Every once in awhile, though, they have something that no one else does and rather than order on the internet, I will venture into one. Never again will it be the Cambridgeside Galleria location, however.
First off, if your company’s website indicates you have a product in stock AND I take the time to call ahead & confirm it really is before coming in, is it too much to expect you actually have it? I have no doubt that the item was actually in stock, but apparently the fat clerks can’t be bothered to look for something for more than 10 seconds before declaring that they do not have it. Maybe if the store wasn’t such a mess, they would have a better idea of where their stock is. Then again, when you are standing behind the counter and I can hear your labored breathing from 10 feet away, maybe it was too much to ask you for something that required you to move more than a few steps?
The employees in this location are every bit the stereotype of fat, nerdy, fan-​boy gamers. One in particular has the worst body odor you can imagine. Like the kind of stink that is so memorable that when laughing about it with a friend in a bar later that evening, a complete stranger overheard and knew exactly which person I was talking about. I know it is a lame retail job, but how about taking some pride in yourself by taking a shower, brushing your hair, and putting on a clean shirt?
One more thing, I know the staff are forced to beg customers to reserve games, but don’t treat me like I am retarded in the process. I’ve been gaming since before you were born and just because I don’t look like it, doesn’t mean I know less about the industry than you. Somehow I doubt anyone will have trouble finding the new Halo game on the day of release if they don’t have it reserved at your store.
I think I will stick with the Mystic Valley Pkwy location should I find the need to go to Gamestop in the future. At least the employees there are helpful and adhere to the very basics of personal hygiene…

I’m closing in on 30 in a matter of months, but still look back fondly at my old atari 2600. So it should come as no shock that i still play video games to this day. From Guitar Hero to Halo 3, this is my go to spot for my electronic toy needs.
It’s a small store being wedged into the Cambridge gallarie mall, but they always have had what I’m looking for, and even saved me money last time I was there because they found a game on sale used that I was trying to buy new. That was 10 bucks back to my wallet. I kind of appreciated that.
If I have one complaint it’s the the staff has no sense of crowd control. If your at the register buying your game and someone cuts in front of you to ask a question the sales clerk forgets your there and starts talking to them. Last time I was there my checkout got interrupted by three seperate people and the clerk decided to deal with them over me, the guy that was seconds away from giving them money.

Back when I was in high school (and this was Electronic Boutique) I went in here and the guy working told me I should buy «Britney’s Dance Beat».
I can forgive this now because he probably still hasn’t been laid to this day.

I have to give this Gamestop credit: despite its small size, it’s got a decent collection of used Gamecube and other games. It’s helpful that when one can still buy a new (or used) Gamecube to be able to find a place that still has games for sale.
I’m not a big fan of their new prices, but for used stuff, particularly the previous generation systems (GC, XBox), they do a good job.

Why on Earth am I giving a Gamestop four stars? Because of Crazy Harry. Anyone who frequents this Gamestop location knows exactly who I am talking about.
Crazy Harry is the epitome of video game store clerks. He eats, breathes, and sleeps games. He has a neural implant which allows him to read the latest issue of Famitsu, hit the forums at IGN, read Gamespot reviews (or at least he used to before Gertsmann-​gate– now he is way too cool for that shit), and check his RSS feeds, all while he’s trying to sell you on a GTA IV pre-​order. Some people make fun of him because he has a lazy eye, but that’s no vision impairment my friend — that’s him checking your gamerscore on his implant to see if you’re even worth talking to.
Crazy Harry knows seven games you need to play, and three games you lie about beating. He will destroy you in Super Street Fighter II Turbo– all other fighting games are for button-​mashing losers. He beat Final Fantasy VII WITHOUT AERIS DYING.
Bow to Crazy Harry.
(p.s. in actual review news, this Gamestop is actually not bad. Once you come in a couple of times, they’ll stop trying to upsell you on stupid used game club memberships and pre-​orders, unless you get a new hire.)