FedEx Office Print & Ship Center

Totally backed up. Three day wait for simple photocopying job. Not worth bothering to visit in future.

All I wanted to do was print something that was on my google drive. All of the machines were incredibly slow and difficult to type on, there is no mechanism to select more than one item to print at a time, so if you want to print multiple things it takes very long. It automatically selects color (easy to change but still skeezy) and importantly, they CANNOT PRINT PDFs with fields in them. So, if you need to print any official documents — what else needs paper copies nowadays anyway? — you cannot do it here. It automatically checks every box and removes all text in entered text fields. Not for any reason, just bad software.
Avoid coming here to print anything. Avoid at all costs.

The staff here was slow, inefficient, and resentful to help me, even though I was the only customer in the store. They were out of laptop boxes and took a long time to package my computer. The UPS store on Mass Ave near Central Sq is far superior.

This location is terrible. Not a soul to assist you with so much as finding paper for the copy machine. Don’t get your hopes up.

My worst fedex experience ever. Takes me more than half an hour to send a document. Slow and stupid.

Service is extremely slow, the equipment is often broken or not completely working, and it is quite expensive.

Shipping wise: Not very helpful. Packages arrive without being called, get sent away to other centers without being told. Support your local post office!

I think that the reviews reflect a broad range of interest in a variety of services, and obviously quality may differ among them. However…
For FEDEX, this is a very convenient site, there is at least one dedicated-​free parking spot in front, delivery for next-​day accepted until 7 PM, and all packaging materials are freely available.
What more could one ask for from a FedEx Ship Center?

I always have good luck here. In my experience, the staff is committed to service. I had a problematic shipping order today. The person who waited on me, Ed, quickly figured out a simple, inexpensive solution. This isn’t surprising. Ed always come through for me and keeps me coming back.

I got screwed over here. I was shipping a parcel to Canada and I was not in a rush. While the staff appeared to be helpful, they did not inform me of all my options. So after forking over the $ 77 for a 2 pound package (seriously??) I checked the price online: $ 17 for the International Ground which is what I asked for in the first place – not one day express. Please take better care of your customers. I’m currently filing a complaint with FedEx.

Its too bad this Fed Ex Kinko’s is in such a convenient place. I went to drop off several packages. I needed some help and the guys working couldnt be bothered. They acted like i was being an imposition. I wouldnt necessary blame the staff, they are clearly undermanned and it clearly is reflected in the how the staff operates. The focus in the location is clearly printing. If you need to ship something go somewhere else.

These guys were so helpful and go above and beyond the call of duty. I’m never disappointed (even though they’re a little more expensive than Office Max in the ‘burbs).

I’ve been going to this place for two years now and have had very different experiences depending on who is helping me. Typically they are not very busy and the staff is usually eager to help.
There is one guy who is always there who is very helpful, courteous, and level-​headed. He gets the job done — fast.
But I’ve had bad experiences too: like when one employee insisted that I use the self-​service machines to copy a few things (when she wasn’t busy at all). The self-​service machine wouldn’t work because it wasn’t properly set up for the day. It took 15 minutes for her to fix it, when I should have been in and out in 5 minutes.

Slow service. Don’t come here if you’re in a hurry. 45 min to print 1 page 11X17. Automated printing is a user nightmare.

The price of FedEx with USPS Post Office grade service. Enough said.

Time for some Kinko’s love.. .
I was reading some review online somewhere the other day (not here) and there were a couple railing on Kinko’s and how bad they are and I’m just here to say that they’re awesome.
I’ve been to the Kendall Square location at least a dozen times and the staff there has always been friendly, punctual and professional. I mean, there’s not much more to it than that. I need copies. I put in my order. It gets done quickly and exactly the way I wanted it. And here I am with a 5 star review.
The only thing I don’t like is how they’re called «FedEx Kinko’s». I realize that FedEx acquired Kinko’s or they merged or whatever but the name just doesn’t roll off the tongue. I usually call them Fedinko’s — that’s my little joke that I’m happy share with team Unilocal.
OK, now that you’ve read this review, from this point onward you can only call them Fedinko’s. Sorry, that’s the rule.