Cambridge Savings Bank

Love Cambridge Savings Bank. We have had accounts with them since 1992. Great customer service. They refund all ATM fees and we have gotten very good rates for savings, CDs even checking accounts ats longtime customers. We have moved out of the northeast to a place where they have no local branches and still bank with them: all transactions can be done online, by phone or mail. We have never had any issues.

Conveient location, very nice staff, quick service. Parking kinda sucks though.

A small bank with never too long of a wait and no huge fees is hard to find these days. I love this bank and even though I travel a ton for work, I still use them as my local branch. They recognize their customers and treat you like family.

I love you, Cambridge Savings Bank, for having really reasonable account terms and great customer service, but can you PUH-​LEAZE get a permanent pen at the ATM?
Thanksomuchokaybye

I hear a lot of complaints from my friends about being ripped off by Bank of America or one of the other big banks — bank errors, unfair and hidden fees, bad customer service, you name it. Many of these same people are proponents of shopping and supporting local businesses. My advice to them — BANK LOCAL.
I’ve had an account with Cambridge Savings Bank for several years now, and haven’t had any complaints. When I deposited some cash into an ATM, I miscounted, and later received a statement from the bank saying they had corrected the error and credited my account.
I wouldn’t mind seeing a few more ATM’s around, especially in Davis and Union Squares, where I spend a lot of my time. Also, the pens in many of the ATM’s are missing or broken — it’s kind of a pain when you go to deposit a check and can’t sign it or fill out the deposit slip. But other than that, I’d recommend them to anyone tired of the big corporate banks.

They’ve got competeitive rates on Savings accounts and CD’s. They’ve got really friendly customer service. They’ve got hours that work well with a 9 to 5 schedule. They’ve got free (for customers) ATMs. And they’re part of the SUM network, which extends the free ATM’s all over the Metro Boston area.
They are, in a nutshell, a fine local bank. Not many branches, but they’ve got all the major points in Cambridge covered, which is great if you’re a lazy shlub like myself who never takes the time to venture outside route 128.
Plus, I presume that a lot of the money invested here goes back to the community in the form of either loans or charity. But, I’ll admit that this is wild speculation, and I haven’t done too much in depth research in this regard.