Ventura Eye Institute

I’ve been going to Dr. Ragan for decades, and have been very happy with the service and the competency of the staff. Dr. Ragan helped me get my glaucoma under control, and did cataract surgery on both of my eyes, resulting in better distance vision so I no longer have the correct lens requirement on my driver’s license.
Both my parents went, and were happy with his care of my father’s macular degeneration and my mother’s cataract surgery.
I highly recommend him!

Dr. Ragen is the absolute WORST doctor I have ever seen. I went to see Dr. Ragen to discuss options for removing some acne scars I had on my face 3 months prior to my wedding. Dr. Ragen recommended a laser resurfacing on the areas. He assured me that this was an easy and standard procedure and I should be completely healed for my big day! So after the procedure, my skin was bright red, almost like it was bleeding. I was mortified. Dr. Ragen continued to assure me that my skin would heal with the various topical creams he was prescribing. Needless to say 2 weeks before my wedding, my skin was riddled with discoloration! It was a nightmare! I continued to express my concerns with Dr. Ragen with numerous follow up appointments. Dr. Ragen finally admitted there was nothing else he could do. I was mortified! I had to hire a special make-​up artist to cover the dark red areas where Dr. Ragen had scarred me. It was awful! So here is the kicker… a week after my wedding, I got a certified letter from Dr. Ragen’s office (The Ventura Eye Institute) advising me they have released me from their practice! So this quack «doctor» scars me and then when he can’t fix it, he releases me from his practice! What an absolute atrocity! Never use Dr. Ragen for anything. He should have his license revoked!

Ventura Eye Institute is a great place for eyes, but Britney at the reception desk needs a course in front desk etiquette. I loved being scolded for not updating my insurance information as I handed her my new insurance card. If it were not for the great visits with Dr. Ragen and physician assistant I would look for another ophthalmologist office.