Elmer’s King’s Tire & Wheel

So here’s the skinny.
Employee (not sure if it was Elmer) told me he absolutely would not give me an oil change with «conventional 5w-​30 oil» and it needed to be synthetic per manufacturer specs and he would be «liable» for anything that might happen. Price difference, around $ 60+ bucks. I’ve had this car for 3 years (purchased NEW in 2013) and have had MULTIPLE oil changes, 4 of which with dealer, and always had 5w-​30 used.
The cars manual even says 5w-​30 is OK and does not void the manufacturer warranty.
He’s obviously trying to get the up-​charge for synthetic oil.
I wonder how many people he’s ripped off saying they must get the $ 79.95 oil change???
AVOID THIS SHOP!
AGAIN, AVOID THIS SHOP!
AGAIN, AVOID THIS SHOP!
P. S. I went to the dealer the next day (got a post card for a $ 9.95 oil change) and they did the change with 5w-​30, no questions asked. They didn’t even ask if I wanted synthetic oil…

DO NOT GO HERE!!!
They will overcharged parts and services. They hustled the shit out of me!

Elmer has helped me out of several jams and has kept my family safe. He has always been upfront and honest. I still remember when he was willing to have one of his mechanics give me a ride to work (off of Lindero Canyon exit) and back once my vehicle was ready. Elmer has always been honest, compassionate and willing to work out the most affordable way to meet our needs. If you are in need of a reliable mechanic you can trust, Elmer and his crew is the one for you!

Elmer and all the mechanics have worked on my 1965 Ford Mustang for several years and have provided excellent service. They are very knowlegeable about older cars engines, suspension, electrical, rims and tires. The pricing and stock of Tires is the best.

Our family has been taking our cars to Elmer for the last couple years for everything from simple oil changes to serious engine issues. Elmer is always pleasant & professional. His prices can’t be beat & you can tell he really enjoys helping his customers. We highly recommend this business!

I recently went to Kings Tires to have my car worked on. I hadn’t been back there for a while because I had a bad experience with them the last time I was there. I wanted to give them another shot. Now Elmer has taken over and it’s now Elmer’s King’s Tires and Wheel. Elmer’s a good guy he’s got new mechanics and now he’s running the show. I gotta say I’m happy with the service I got and I’m glad I went back there to have my car worked on. I’ll be bringing my car back to Elmer. I would recommend taking your car to Elmer for service and repairs. Tell him Carlos Sent you. Thanks Elmer.

About four months ago my check engine light came on and another shop quoted me about $ 1200 to fix the problem. I couldn’t help but to want to get a second opinion. My friend recommended Elmer’s King’s Tire & Wheel as he said Elmer is a real straight shooter and will do whatever he can to save you money and still fixing your car appropriately.
After stepping into the shop my friend forgot to mention how clean and nice their lobby is. Let alone the reverse osmosis water filter system, coffee, leather couches, a nice flat screen tv, and the cleanest bathroom in a shop ever. Most mechanic shops I’ve been in have barely any sitting room and over charges on labor. The best part was is the fact it was a simple $ 50 O2 sensor rather than 2 catalytic converters plus a lot of labor. The worst part of my experience at Elmer’s was he didn’t mention reading my check engine light was free. :)
It was also very comforting the fact that the mechanics went through and explained the check engine light codes, the O2 sensor and what it does. Plus what a catalytic converter is so it makes sense to me. Once everything was fixed and my check engine light was cleared I just felt at ease that there’s still honest mechanics and owner that care about their business, their customers and their experience.
Basically if you’re looking for a good mechanic shop that won’t take you for a ride and that offers tires, wheels, oil changes, any mechanic work and a business owner that still has integrity go to Elmer’s King’s Tire & Wheel and talk to Elmer!

I came here for an oil change. Elmer lied to me and charged me for 7 qts of oil, which my vehicle only needs 4.5 qts. When I was asking him about this issue he made up reasons as to why I have to pay more and why he won’t honor the coupon for my car but he will for other cars. Bottom line. DO NOT GO HERE. You will be lied to and they will try to take as much money from you as they can.

I recently had a small screw in my tire and went to King’s Tire & Wheel to have it fixed. They fixed it pretty quick because they had no other cars in the shop. I got on the freeway and the front did not feel right. It felt like the bolts where not on right. I had a dealer appointment for my car the next day and told them about the front not feeling right and I just had a patch put on the front tire. They called me to tell me that Kings Tire put a patch on it but that they did not balance it and that was the problem. So I paid Kings Tire $ 25.00 to fix the tire and I had to pay the dealer to balance it. That’s why they get one star. They can’t do the job right and I had pay premium price then also pay the dealer for what they did not do.

For basic services, this place may be fine. But for anything beyond tires and the basics, I would avoid them. They are nice and smiley and friendly but they don’t follow basic fair business practices of sticking to their estimate or calling to get approval if they need to go over their estimate. Their mark-​up on parts is also insane (approximately 100% per the invoice Elmer provided showing their cost and their price to me). Because of this, I won’t be going back. EVER. I am currently in the process of taking these guys to small claims court. A total waste of money, especially since they damaged the front brake caliper of my car in the process of overcharging me for the original repair work. Ugh.

So, we have been going to this place for a long time, even before it was King’s. But since Elmer has been there, the customer service has been top notch. It’s always nice to have a place to take your car that you can trust and this is definitely the place. Elmer always tells you how it is, won’t do the work if it doesn’t need it, and will do everything he can to give you the best price possible.
There really is no better place in town to take your vehicles.
Do yourself a favor and go to Kings and talk to Elmer before going anywhere else.

I have been going to this shop for about a year, Elmer stands behind his work. He is a honest manager and cares about people. I have referred him to my children and family. In this type of business it is nice to have a honest person to do business with.

Unfortunately I am going to have to write a bad review for this shop.
BOTTOM LINE: I would NOT recommend this shop at this time. Read the rant below if interested in more details.
Went in for a very routine tire change and a few other things etc. I was quoted a good price on the lot and didn’t really want to waste my entire Saturday doing the work. So I entrusted them with my vehicle. Long story short, car was returned with broken parts… and not just a random broken part but parts that are life/​health/​safety parts. I won’t go into details because I am considering a lawsuit, depending on how California BAR handles my complaint.
The broken parts were blamed on the overall age and condition of the vehicle. I make it a point to seek honest repair shops who take ownership in their mishaps, and then spread the word to others so that they stay in business. The converse is also true.
What bothers me the most is the basic disregard for a potential lifetime customer. I mean we as consumers are worth waaaay more in the long run if treated right on the first visit. What he saved his company maybe $ 500 on this one, but lost every tranny/​tire/​lube/​belt etc. that I would have had them do, not to mention all the people I will influence one way or the other.
— A little back round on me. I am not the typical customer when it comes to auto repairs, but I do not give this bit of information away unless necessary to give auto businesses a chance to do the right thing regardless of who walks in their doors. I worked for multiple years for a shop on Honda/​Acura cars until I graduated with a B.S. Electrical Engineering and went to work elsewhere.

Just had major engine and suspension work done at Kings. They did an excellent job. Elmer gave me a very honest, accurate and reasonable estimate prior to starting and kept me posted on the progress. Very clean garage. Would definitely use them again.

Unbelievably, I got another flat tire within a weeks time and I returned to Kings for repair. Once again, Elmer gave his excellent customer service and had me in and out with the flat repaired within my lunch hour.
I can’t tell you how hard it is to find such great service and someone you can count on to be consistent and helpful.
Give them a try. THANKS AGAIN ELMER!!!

Lying sacks of shit! Avoid at all cost. I was reeled in with the cheap oil change. Then they told me I needed some New water pump and chains or timing belt replaced for $ 700. They said I can drive more then 30 miles or else my car will fall apart. That was 20,000 miles ago. Glad I didn’t listen to these con men

I am beyond impressed with the service, cleanliness and timeliness of Kings Tire and Wheel. It is a bit out of my way but I will be bringing my cars along with all my referrals here with me every single time. It’s definitely worth the trip! Elmer took care of all my needs and left me feeling confident my car was in top shape. Love these guys!

Good and friendly service, I do recommend kings tire for any tire and service need. I am very happy to have found this repair shop. They helped me with my car at a fair price and fast service.

Beware of this business, did not even address an check engine light, but 2 different cars had exact same problem, these people are not honest. They obviously are pushing un-​needed services