Camarillo Autobody

Stopped by Camarillo Autobody for a quick estimate on some minor damage. Fernando took a look at the damage and told me they could do the touch up if I had the touch up paint. I did and they did the touch up for no charge. They did a better job than I could. I’m going back tomorrow for an estimate on the panel damage. I would recommend this shop to all.

I was sent here by Geico and was NOT happy with the services. If you have a nice car and need fixing, especially when it comes to paint job, consider other previous reviewers’ opinions seriously. They DIDN’T do a good job because my car still has the grainy-​sandlike feel on the edge of the fender. I asked them to re-​sand again and came back it still feels GRAINY LIKE SANDS got stuck underneath the paint coat. Even had to come back 2 times again and again asked them to re-​sand the edge, still not fixed. The answer to my request was «it’s the best we can do, we cannot make it any smoother.» I will NEVER go back here to fix anything ever again. False promises and NOT so great customer services. My new car still had grainy-​texture edge.

WOW! This place was amazing! I was rear-​ended on my way to a funeral last week. I reported it to the other persons insurance company, and found out that the lady completely lied about the entire accident! Needless to say, I was very angry, but based on the evidence I provided, I was able to get my car fixed.
I was referred to Camarillo Auto Body, but given the circumstances surrounding everything that had already happened, I braced myself for the worse. I took my car in on Monday to begin the repair process, and DID NOT expect the warm reception I received, as well as how wonderfully I was treated. It literally took me 15 minutes to meet with John, the Geico insurance adjuster, Bobby of Camarillo Auto Body, and Brett from Enterprise. I signed all the necessary papers, handed over my keys and was on my way back to work in the rental car that they had delivered to the shop! I WAS SHOCKED!
Camarillo Auto Body provided me with text message updates about my car, as well as daily phone calls to let me know where they were at in the process. Not only did they go out of their way to provide me with GREAT customer service, they went beyond by fixing a part of my car that wasn’t part of the accident. This is hands down the BEST experience I have EVER had with a body shop, and will DEFINITELY be referring others here!
Thank you SO MUCH Camarillo Auto Body for turning a horrible experience into a positive one, and for going above and BEYOND… MY CAR LOOKS LIKE NEW!

Took my car in for repair to the drivers side door. Received excellent service and fast turnaround. They do beautiful work and customer service is excellent. I would highly recommend this place. They are also approved by AAA which means the work is guaranteed for as long as you own the vehicle.

AVOID this place or it will end up costing you twice as much as it should. Ive been here on two occasions, both times I’ve left and went with someone else. I don’t know how people can say this place is fair. This place has weird vibe to it. I got the feeling that i was high balled just because he didn’t want to waste his time with painting a small part. (Doing a small job is how you get repeat business and loyalty that you will go that extra little bit for your customer) Already forgot his name, but both times this guy has made me feel like he’s scamming me. I will never try this place again! Funny how i went somewhere else and they gave me an estimate of HALF of what you guys quoted me … Shady and rude!

I was impressed with the owner of this shop. He took my concerns and the issues of my vehicle very serious. I appreciated that he personally helped me with explanation and advice as-​well.

Customer service is good but work is poor. Orange peels for days! If you want a true professional job look somewhere else. If you don’t care that much then this place is fine.

I took my car to this place (Lexas ES 350) it is true they don’t get paid by the hour and they tried to give me back my car yesterday saying they were done. So I went to go see it I got hit from the side from a car that was at fault for the accident. They gave me a used door and I said no so I said ok well I need to inspect the door. My left rim and tire was also affected and they are just trying to give me «credit» of 299 for it when it cost 489 not including mountings and alignment, and didn’t find what was wrong with my tire and why it is going flat I thought when you take your car to a body shop they fix it so it’s safe for you to drive on the freeway I have a two and three-​year-​old I would not drive that car with that rim and tire with my daughters inside. It is unacceptable what they’re trying to do and I called my Allstate insurance and hopefully they will take care of it but when I went to go inspect my car because they said it was done the door that got hit was still damaged and rattled every time you closed it.
They said that they would fix it so my car is still there and now they also found something else that’s wrong with the door they are just trying to do a hurry up job just to collect their money from the insurance they thought I would not catch it but I did. Maybe I should work for them that way mistakes and bad reviews would stop they need get things right the first time. I will never go there again I only went there because it was a place Alstate suggested. I will never go there again and I think Alstate needs to drop them from there list! Because your car is not «in good hands» there. I’m very disappointed with this place and trying to send me off in a car that was not safe. What would happen to me and my daughters if I was driving down the freeway and my tire exploded or rim crack in the road. That’s would be a whole other issue with me and a lawyer. I hope it never happens again but if it does I will take it to the dealership where they know what they’re doing.

This was my second time going to Camarillo Auto Body and once again I was extremely impressed with their service. Bobby made sure everything with the other parties insurance was secure, he took excellent care of my car and had it finished before the estimated completion time. Camarillo Auto Body worked directly with Enterprise Rental Car to make sure they were there to pick me up when needed and they even washed my car inside and out! I will always use and recommend Camarillo Auto Body! Thanks Bobby!

I took my vehicle here for repair after being hit, per my insurance company’s list of shops they work with directly. The repair work was done well, but it just took much longer than it seemed like it should have to be completed. I’m happy with the results, but if I were to need a repair again anytime soon (gosh let’s hope not!) I might try another place in hopes that they wouldn’t take as long.

The whole team at Camarillo Autobody was fantastic. They estimated 7 days for the repairs and that’s exactly how long it took. My car looks like it did when I drove it off the lot. They communicated well, I was never left guessing on anything, and they were really friendly. I’m impressed and grateful for the work they did.

Very good communication and great work! Geico has a seamless process with them and Robert is great! Everything was done when promised and they kept everything professional.

Camarillo autobody made the necessary repairs to my vehicle to make it right. I appreciate the extent the company went to to resolve the issues I had. My car looks great now. I appreciate the hard work that went into resolving this issue I had.

From the very beginning, Camarillo Autobody was outstanding. I was out of town the day my truck had to be picked up and my wife only had a small window of time before needing to go to work. They worked to make sure the tow truck arrived in time for her. The communication was outstanding and after confirming the work to be done, Bobby called me with a weekly update on the status of my repair. When I picked up my truck, I could not have been happier with the work they did. It looks outstanding, they finished 5 days earlier than anticipated, and I have the reassurance that their work is guaranteed.

I had to bring my car after a collision because of Geico. John Vasquez the assessor is very unreliable and works for Geico for sure where you get the worst money for your car. Dump Geico and save. 15 minutes could loose a lot of money and time

Was referred here by Geico. The car looked great when I got it back, but upon closer inspection it appeared that one part was still damaged. I called and they told me, «yeah we forgot to replace that part, bring it back in and we’ll fix it.» I discussed this issue with them several times over the phone and every time they consistently said they missed that part, they would order another one and replace it.
When I finally bring it back in for repair, they tell me «oh actually we DID replace the part, look it’s working fine.» So I now have zero confidence in this important part and am unsure if it’s new or old, and if it fails again, I’m going to be very very unhappy. So 4 stars for uncertainty… otherwise okay.

recommended by Geico; Robert Herrera was great and very professional, he communicates well with the customer at all stages of the repair.
Clean facility, good professional hospitality.
Robert keep up the good work

Recommended by State Farm. We’re a repeat customer from years ago. Great job, good price (though we didn’t pay as the damage was not our fault). They polished out some peacock scratches at no additional cost. (yes, peacocks saw their reflection and attacked both sides of the car).

I only went to this shop because it was Geico Certified. The people and atmosphere was great and typical for a large collision shop. I dropped my truck in on a Monday and picked it up the following Tuesday which was exceptional for time. The problem was the lack of quality.
1. I couldn’t show this in pictures but there was over a dozen dirt particles in the clear coat. They probably can be buffed out but they didn’t spend time doing it.
2. The truck was damaged on the rear quarter panel. It was replaced but they forgot, i guess, to repaint the lower panel with a «stone guard» paint. This is the textured paint that protects fender well or low quarter panel areas from rocks.
3. They forgot to put the lower clip on the outer fender well. See picture.
4. The rear tail light was replaced but the gap is extreme. See pics of the replaced one and the original to compare.
5. Excessive amounts of putty are visibly seen on the replaced panel. At the very least they could have done a cleaner job, not so messy. See pics of original and their work.
Basically these doods need to slow down and pay attention to detail. Collision shops make their money by the job, not by the hour, so they knock things out. Maybe my vehicle is the exception to what gets knocked out here but don’t expect me back or to recommend them.
Unilocal made me take off the pictures probably cause the owner was crying about them. Message me and I will send them to you as a picture speaks 1000 words. Turns out the owner knew about the problem with my taillight but didnt think I would notice. If I brought my truck back for them to repair it he said he would have make his workers fix the truck with no pay. Not only does he let poor quality leave the door he also has no morals on how to treat employees. How many times have you made a mistake at work and had the boss tell you that you will pay for it out of your pocket? Ridiculous.

A few weeks after I got my new Toyota Tundra, some DUI punk ran into it. I was devastated and hated the thought of losing it for weeks while it was repaired. If there was anything good about the whole bummer scene, it was that I had dealt with CAMARILLO AUTO BODY in the past and remembered their commitment to excellence.
I stopped by and saw Mark and explained that the vehicle was NEW and I wanted the job done right. He was all over the job, including dealing with my less than competent insurance claims adjuster.
A few weeks later, the vehicle was returned and looks as good as new.
Once again, OUTSTANDING WORK…
Thanks!