J & J Automotive

This morning, my daughter, who had just moved to Georgia where I live, attempted to ask two simple questions and possibly get some work done on her car. (She just purchased this car here in Georgia, and J and J Automotive was recommended by the car dealership, which is why she called them.) The first question asked of the male that answered the phone was whether or not he works on her particular make of car. His sarcastic, rude answer was «Last time I checked, I work on everything.» The next question was about the actual job she was wanting to have done, and his next rude answer was «You sound like you’re trying to sell me something!» She hung up. We don’t live in Calhoun, but often do business there, and have need of a good automotive mechanic. I promise you, this one will be forever crossed off our list. I don’t know who taught this person his manners with people in general, let alone potential customers, but we aren’t that kind of people. If you have a business, is it so hard to act businesslike if not friendly? And how about simply answering a question without the attitude? My advice to J and J Automotive: Bad attitudes lose customers. If you let your bad attitude bleed through into your business, you won’t have many stars here, because you won’t impress anyone.