Fantastic Sams Hair Salons

99% of my experiences have been very good. I don’t go anywhere else!

I was very disappointed in my last experience. I don’t get my hair done often because I usually do it myself but I had somewhere to go and called to inquire about just getting a wash and blow dry. Not dry as in the opposite of soaking wet but like I’ve had before where the professional uses a round brush and dries it nice and straight and makes it presentable. I was told one price over the phone and then after it was more. I asked why and the man did not even answer me. When he turned off the dryer I was surprised that he was «done.» I wanted to say something but was so disappointed I didn’t want him working on my hair anymore. I felt a panic attack coming on and just wanted to leave as soon as possible. My hair was still damp underneath so I went home and finished drying it myself. My husband saw how upset I was and encouraged me to go back and ask for a refund. Of course they would not do that and he could not even apologize. He just because very defensive. They all made me feel guilty because I was not satisfied. I was given store credit but a refund would have been more appropriate. Something so simple I should have just done myself turned into more. I will not be back.

Great staff. Ask for jess if possible