Cedar Financial

Cynthia Alsop is a gem!
I don’t make it a habit to get myself into collections. But as we all know, things and unexpected events DO happen. I was pleasantly surprised when Cynthia gave me a call and while the reason for the call wasn’t very pleasant her voice, tone and genuine character gave me all the comfort I needed to trust her and render arrangements. This HIGH level of customer service is rare, especially in the collections industry. I know this because I myself was a Debt Collector. All this to say, Cynthia Aslop is nothing short of pure excellence on the part of customer service… If Cedar Financial intends to continue to retain customers, like me, they need to make Cynthia HAPPY.
Well done.

Horrible & unprofessional company.
They are trying to get money from me for a parking ticket I supposedly received in Italy 3 yrs ago. I never received any indication of this ticket because I moved long ago from the address where they supposedly sent me my previous «notices»… So this was my first time knowing about this parking ticket in 3 years!
Just so I don’t have to deal with the hassle of dealing with lawyers, I offered to pay $ 60 to get this removed and they wrote back, with this statement, «The Municipality still owns this debt therefore I can accept your offer. » I’m pretty sure they meant «I can’t accept your offer». Just goes to show how unprofessional they are…
I’ll have to let this go through, and if they try to ding my perfect credit, my lawyer friends will help me take care of it — just an annoyance and waste of time…

I hired this firm to collect on an outstanding debt. After 4 months they called me and it was apparent that they were not communicating internally, had misinformation, and hadn’t made any progress. After almost 5 months they weren’t even able to get the debtor on the phone. When they realized it would be work, they started pressuring me to pay them Private Investigator fees, Attorney fees, increased recovery percentages, etc. Since I paid a fee upfront, I lost more money and lost more time and gained more frustration.

My late wife was billed over $ 2,000 US for a 30 minute consultation with a Swedish Hospital. They were trying to bill us for scans and blood work that she did not receive saying it was a «package deal». We offered $ 300 to settle this, much more than would be charged anywhere else and they refused. They tried to get a Canadian firm to collect the debt and the Canadian firm dropped it after looking at the situation. Cedar has now harassing me with debt collection. I have a 760 credit score. The company is also in violation of the Fair Debt Collection act since they are masquerading as a Norwegian company. Cedar Financial is an unethical company.

This is one of the better collection agencies I’ve dealt with. When they first called they were polite but firm. They wanted a certain amount up front but then they were fair with me about a monthly payment. When I called and asked for a statement of my account, I received one promptly. The only thing I don’t like is that they don’t send statements unless you ask for them. They did offer a settlement, too, but they didn’t pressure me. Basically they leave me alone, which I prefer.

This company specializes in predator debt collection. I’m in the process of filing a statement of claim against this «firm» for it’s arrogant processes and absolute disregard for the law. In talking to their staff — it is immediately evident that they are unprofessional and not interested in the facts.