Calabasas Veterinary Center

This is a review of my most recent visit to this facility. I have deducted some stars!
I am a client of Dr. MacKinnon and I am very loyal to her. She saved my dog when my dog was 11 months old. I am very sad to hear she has left the office, but hope that she is happy.
I saw Dr. Cohen, who kept referring to my dog, Lily, as «he», «him» and «little guy». I corrected him, but to no avail. Dr. Cohen didn’t seem to read Lily’s chart. He seemed rushed throughout the appointment. He didn’t seem interested in anything I had to say.
Dr. Cohen told me there is nothing wrong with Lily, but I insisted and told him that she is not herself. She is lethargic, have labored breathing, and seems to be in pain. After my insistence, he rubbed and examined her spine and noticed Lily was in pain. He prescribed some antibiotics and pain meds. I am not happy of the staff changes with the new vets.
The receptionist was very courteous, but seemed a bit disorganized. Kelly, the receptionist who is usually there was not in the office. Sean was nice, but did not have the medical records I requested on time and also proceeded to give me someone else’s medical records until I corrected her. She was not able to email me the records. She stated that they were still setting up their system.
On a side note, I received a quote for a dental cleaning last year for Lily and I also received one this year. The cost has doubled from last year!
I will be looking for a new veterinary office as my dog and I deserve better care than we received.

Our cat was hit by a car and Calabasas Veterinary center was the team that saved his life. Everyone there genuinely cared and thought of and did everything they could think of to give him his best chances of survival/​recovery! 10 days in intensive care and constant daily visits and these guys are the reason we still have our kitty! They were a fantastic team to work with and we’re super grateful for everything they’ve done and the way in which they did it, and held our hands through it all. He’s finally able to walk and play again. Thank you guys so much!!!

They take incredible care of our four legged babies! Linda MacKinnon is the best! She really cares about the pets AND their owners! Incredible bedside manner and thorough exams. Love this place!

I have a long relationship with Calabasas Veterinary Center, and each visit reinforces my desire to continue taking my pets there. The front desk staff is wonderful, the vet techs, etc. are so kind and loving to me and my dog, and we especially love Dr. McKinnon.

Calabasas Vet Center has been so great to me and my 3 kitties! Dr. Isaacs really takes the time to address all of your concerns and spends a generous amount of time caring for the furballs. The receptionists are so accommodating and always held food for me to pick up when I called. I’ve recently moved but my mom still takes her two older dogs to Dr. Isaacs and is super happy. Thanks guys!

We had an amazing experience here today thanks to Dr. James Isaacs.
The facility was super clean, staff was friendly and knowledgable, and they helped so much with taking care of a Shar Pei we took in who had been neglected. Even when we couldn’t afford the entire bill at once, they helped us work out a plan and prioritized the issues that were most urgent.
We appreciate all the time, attention, patience, and information we received here today and are glad to make this our permanent vet for our new pup.

I cannot praise the calabasas veterinary center enough. I have a 12 year old shihtzu named Georgie and have been taking him here for years. I can’t believe I haven’t written a review yet. Dr. Isaacs cured Georgie’s skin condition. His hair was falling out and he had skin lesions. With shampoos and antibiotics G is unrecognizable! Dr. McKinnon is such a sweet woman. She lets me come in the back and keep Georgie company when she’s doing her thing. I love that! Both vets here are amazing! Jose is the manager and Georgie’s bff. He’s always available for one of my many questions and makes me feel better if I ever have any worries. Kelly is always a friendly voice when I call and is so great at getting me in for an appointment when I need one. Jael is the AMAZING groomer. It’s no surprise that he’s so high in demand… Georgie’s cut and bath is perfect. I wouldn’t go anywhere else.

It’s not often that people go the extra mile for their clients, the staff at Calabasas Veterinary Center always does! In this particular incident, my dog Duke had what we thought was a severe allergic reaction to an insect bite. His entire muzzle on the left side was extremely swollen. I brought him in and was greeted by Jose, the office manager and then treated by Dr Mackinnon. We went home but unfortunately poor Duke was severely uncomfortable. I called and Dr Mackinnon instructed me on what to do. She’s always great about grabbing my calls or returning them in a very timely manor. I never feel rushed with her and she is very informative. About an hour later Jose called to check on Duke. I explained his swelling was getting worse. Jose then said come back in and we will treat him asap. I got there and Duke was seen immediately. The next day came and that morning I received a call from Jose asking how sweet Duke was. Happy to report Duke was great! I can’t stress enough how important it is having a Vet and support staff that are not only extremely knowledgeable but also genuinely care about their clients ! These guys are the best! It is priceless and I’d recommend Calabasas Veterinary Center to anyone in need of Veterinary care.

Groomer is fantastic. My dog never complains and he is a complainer

I cannot stand this place, they think they can charge 5 TIMES MORE THAN ANYWHERE ELSE FOR ANYTHING AND EVERYTHING. I rescue dogs from the urgent list and ship them to their new families and I was just charged $ 200 freaking dollars FOR A HEALTH CERTIFICATE WTF!!! Rip off rip off rip off! And the girl behind the counter just stared at me like a dumbass and didn’t say a word when I was asking about it. I wasn’t given an estimate just a bill at the end that’s completely illogical. If you don’t want to pay at least $ 300 for a damn vet visit GO SOMEWHERE ELSE. I’ve brought my dog up here a couple times also and it was way too expensive, I should of stopped coming here a LONG time ago but this, to me, was the last straw. Excuse my language but, fuck your 5 stars. Lower the damn prices and you’ll be 5.

My dogs have been primarily seen here by Dr. McKinnon for going on 11 yrs. Unfortunately, I lost one of my dogs last September (she was 13), and even though we wound up at ACCESS on a late Sat. night to put her to sleep, Dr. McKinnon was kind enough to call me and express her condolences. Now she still treats my other senior dog on a weekly basis and is always willing to listen to my concerns, big or small, with compassion and her responses are easy to understand. She is also quick to return a call, or make a call as necessary. Kelly, Debbie, Gabby & all the vet techs (especially Jose) are great at answering any questions that they can, if not, they will find out for you. I have been to other vets, and luckily, as this office is near my home, Calabasas Vet Center fits all our needs.

Smart people. Talk to them about what you want and need done.

Hands down the best Vet I’ve ever been to. The staff are always helpful and accommodating, and Dr. Isaacs makes sure I’m always comfortable and knowledgable about what my dog, Ghost, is going through. Definitely recommend them over any other vet in the area. I may be a bit biased because I’ve never tried any other vets in Calabasas since moving here, but I’m glad I don’t have to because I’ve found our vet for life! Couldn’t be happier with Dr. Isaacs and staff!

To his credit, the business owner sent me a message and refunded me the $ 36. I appreciate the follow-​up.

I adore my dog and I wouldn’t take her anywhere else! I’ve been using Calabasas vetinary for several years now and feel very confident with their medical care. They’re very honest and they always talk to me about costs and options. The staff and vets are accessible and friendly. I appreciate everyone there.

My dog, Sparky and I are in here almost every month! The vet techs are amazing! The front office is run very professionally and the girls are amazingly nice! They don’t make me feel stupid for asking questions and have the best recommendations! During an emergency, they took Sparky right away! I love Calabasas Vet! They’re the best!

I needed to purchase heartworm prevention for my dog that travels with me and had recently moved close by to this vet. The only heartworm prevention they offer is extremely expensive. I was also planning on using them for all veterinary services for both of my cats and dog. Recently I tried to order heart guard for my dog which is the one preventive he will actually ingest with out being picky. I contacted the company I was ordering it from and had them send a prescription request. The vet denied it and only filled it for 5 months. When I was told this I asked to speak to a supervisor and was told they would take a message and he may or may not call back as it’s up to him if it’s important. I told them I would do some pricing and called back and told them to fill it for 6 months which is what we came to an agreement on. The online company faxed over the new prescription request and the order was canceled due to this vet failing to follow thru and do what they said. When the charge from the company I ordered the heart guard from fell off my checking account and the package hadn’t arrived I had a sneaking suspicion something wasn’t right. I called and sure enough they want to say they never got the okay from me or a new prescription request for the 6 month supply of heart guard. And again the vet is too busy to talk to his clients and the woman who answered the phone was the least bit assuring they will ever be competent.
Not to mention the ladies who work at the counter told me that my extremely short haired Boston Terrier doesn’t need heart work prevention living in Topanga where I constantly see them near water drain offs.

I was recommended this place by an acquaintance who has a pig (as I have a pig too). After reading the reviews I was very leery. I was a veterinary technician for over 10 years so its hard to find a vet that I like and trust with the care of my animals.
I discard reviews about price because treating animals is expensive or can be expensive. Although I don’t make a ton of money, my pets getting the best care possible doesn’t come with a price tag. So this review won’t be based on cost.
The appearance of this hospital is very clean and up to date. It’s light in color which makes for a cheery, pleasant atmosphere. I’m already happy just walking into this place.
I was greeted by the front employees and given forms to fill out for my pig who has never been there. Instead of handing me the papers over the counter, she walked around to hand them to me.
I didn’t have to wait long to be taken to an exam room. Room was also very clean. Dr. Molnar came in and introduced himself to me and my pig. He is very friendly and easy to speak with. He was also very knowledgable about pigs and their care.
Kevin (my pig) was seen for a swollen eye lid which means he would have to be restrained to look in his eye. I was nervous as pigs can squeal and get VERY loud if something is done to them that thy don’t like. Dr. Molnar was very gentle and got what needed to be done, done with hardly a squeal from Kevin.
Overall very happy that I was recommended this vet and I will definitely be coming back.

Today my mom informed me that our family dog Lacy (10 year old lab) had been attacked in the Gelsons Market parking lot. The veterinarians in the facility heard the commotion and immediately ran out to help during this terrifying situation. Quickly brought our pup back into the center and ensured that everything was alright, stitching and cleaning up a small wound real close to her throat. The center has very professional and an unbelievably nice staff. Highly recommended and along with a bunch of kisses if our dog could talk she would say «Thanks.»

I’ve only just started going to this vet because of the reviews found here, but I’ll be finding somewhere new very shortly. I’ve had two exams, first time slot of the day, with the same vet and the first time I waited 15 minutes in the exam room, not to mention the 10 minutes in the main lobby. The second time I waited 25 minutes in the exam room and 10 in the lobby. Not once was I checked in on, or told that the doctor was running late.
Once Dr. Molnar finally showed up, he was cold and rude, cutting me off when I tried to speak and I felt pressured into costly procedures (even the receptionist asked me why a certain test was being done on my young, healthy dog, as she didn’t see the point).
The disappointment continued when I had to personally inquire about the first test results that they told me they’d contact me about. They made attempts to contact me about the second test results I waited for; after playing phone tag for three days I got lectured on how I’m difficult to contact and the rest of the phone call was saturated with the same cold tone and rudeness that I experienced in the exam room.
The Encino location definitely seems better; one of my dogs had to go there for additional procedures that Calabasas didn’t have the facilities for. Dr. Issacs was a pleasure to talk to compared to his counterpart in Calabasas.