Polo Factory Store

It’s hard to shop for clothes as I am right in the middle of popular sizes for jackets, pants and shoes, This store is well-​stocked and the staff were extra friendly during the Christmas holidays despite being bombarded by many tourists. I got three bottles of my favorite Polo cologne at about half the price it costs in Japan. A great store!

I’m not a big Polo fan in general, but I always get dragged in to their stores because of family members.
Our cashier was friendly and professional… some others working there… aarrrgh… not so much.

For government holidays we usually go to this outlet store to buy some stuff. This past veteran’s day was no exception. We arrived at the outlet store around noon. To our surprise we noticed that the outlet parking area was not as crowded as we originally anticipated. The weather was a bit on the cooler side, which probably was one of the additional factors that kept people away from the outlet stores that day.
As a habit, we always visit the polo store. I partically like their polo Tshirts that I usually wear with jeans. I have tons of them but I feel like I never have enough… my husband is a big fan as well. So we got seperated, each wondering in the store in our areas to find good deals.
We each found a shirt that we liked. I found mine in the clearance section which was supposed to be additional 30% off. My husband found his shirt at the sales rack as well which was supposed to be 40% of the original price…
Well guess what, eventhough I found my shirt in the clearance section along with many other shirts Just Like mine, the associate informed us that my shirt is not 30% off, instead the ones that are 30% off are the same exact shirt but in red color and rounded neck. Really!!! Then why do you put everything on one rack?!! They need to be seperated!!!
Well, that was not cool and I wasn’t happy when she threw us another upsetting information. She said that my husband’s shirt is not 40% off… When my husband said that he found it on the rack that said 40% off, the Big Blonde associate didn’t believe him and kept saying no. Until my husband persuaded her to go and check it herself. After literally 5 mins of going back and forth trying to find the rack, she came back saying that no the sign says, 40% off «select styles» and this style is not among them… I mean seriously… You need to make your signs more informative!!!
I am kind of over the polo store now… The sales are not that great anymore… Everything is expensive and all made in China… Basically poor quality material with very expensive price tag… I am not gonna shop there anymore… Period.

Great quality. 5 stars for products and 1 star for the store.
Unfortunately the checkout lines take a long time and they don’t have all registers open. And, prices are no longer discounted as they used to offer, as with other outlets. I find buying online to be about the same price and a lot more convenient, and only stop now when on long drives. I wouldn’t have bothered to write this review if I didn’t have so much time in line. And I haven’t moved an inch since I started writing this review. The lines suck.

I was lucky to go on a Tuesday night when it was dead slow and was greeted at a adequate time. I took advantage of the 40% off plus 30% off friends and family coupon. And the store wasn’t dirty, the staff was willing to help me and they were patient enough to pre ring up things at the register so I knew exactly where I stand with my budget. They had lots of cute sweatshirts and purses that I bought. And Ruth was such a great help. They were at first kind of stalker — ish when they saw my half blind mother pick out clothes from the back of the store and bring it to the front of the store (last min shopping). I think they thought she was up to something. Other than that I do plan to go back.

Nice store, nice clothes, good customer service, overall a good experience.

I don’t know what it is but since I’ve gotten older now and I’m not in my teens, I don’t find Polo that attractive to wear anymore. Maybe it is only me and everyone else has a sense of fashion.
I walk into this store and I always notice that it is semi a mess but soo many employees are around some are talking to each other about plans and events which is cool. But still I think the store could be a little bit more organized then it is!
Sizes are always huge and if you find anything in a small or medium it is either damaged, hideously ugly or some semi stained from a previous person is on it.
I would say if you are pressed on time, you really aren’t missing much by going into this store.

I’m so disappointed by my visits to the outlet Ralph Lauren factory stores. Never much exciting. I’m a bit of a Ralph Lauren snob so it seems like everything is very pedestrian and basic looking. There’s usually more cool and unique Polo sale stuff at the bigger department stores like Macy’s, Nordstrom, etc. And the prices aren’t really too much of a bargain.
I’ve scored some super bargains in the past: a 100% silk houndstooth Ralph Lauren/​Polo cardigan for $ 19 or a Polo cashmere sweater for $ 25. I guess that’s why I keep looking though is for those incredible finds.

Fine, but nothing in my size and still kinda expensive…

great place for work clothes

Part 2 of my after Christmas shopping spree!!! I still think it’s expensive, but it is fun to splurge and my DH thinks it’s cheap, so I guess between us, it’s perfect! I got a cute cute cute s/​s white button front top that has a like scarf attached that you tie around your neck, it is very fun!!! I feel like I should be driving in a convertible to the beach or something! These clothes make you feel special. I spent about $ 50 on the top and $ 50 on a great robe! I love my plush polo robe and feel great when I put it on in the morning or when I’m not feeling good or even cold. There really is no customer service here, but they have a lot of stock and the line for the register went really quickly. The girl that checked me out was very friendly and conversational. It was kind of messy, but it was the day after Christmas… glad my DH insisted on taking me shopping!!! Woo Hoo!!!
p. s. I felt better about spending the $$ after I saw a blouse that I got at the goodwill in L.A. by USC for around $ 5!!! It all evens out!

Huge store. Lot of selections. VERY MESSY. It’s alright if you like the brand and don’t mind digging for clothes. There seem to usually have great deals.

I’m a Polo fanatic.
It’s safe to say I’ve loved this brand almost all my life.
I was first introduced to Polo in the 80s, when my mom was shopping at a local mall. I thought the logo was really cool.
When I was old enough to work and spend my own money, the first thing I bought was a Polo rugby. The second thing; a Polo zip-​up rain jacket that said «Snow Beach» on the front.
It’s been 16 years since that first purchase. My latest purchase included two pinstripe oxfords, a Pier piqué, and a madras. What I like about this store is that the prices aren’t too low so that everyone can afford it, but low enough that I can. I spent a total of $ 87 for the four items. What can I say, I know how to shop.
How do you beat that???
You can’t…

Huge selection! Great prices!
Bought 3 shirts!
I had a bunch of clothes and one associate gave me a huge tote bag to put it all in. Great service!
I don’t buy clothing as much as I used to but at these prices its quite tempting.

For a factory store and a more or less «higher end store», you would think their staff to be a bit stuck-​up or not care too much about helping customers out. Perhaps there was an OCD manager working that day, but I was greeted promptly as I entered the store and there were multiple people asking me for assistance as I looked throughout the store. This store is definitely organized. You won’t see expensive shirts lying on the floor unlike some other stores (ahem, Burberry). I was a bit stun since no one really helps you at an outlet! I am definitely impressed and I showed my appreciation by purchasing a sweater! Haha.

I think it’s fair to say that Ralph Lauren Polo Factory stores always deliver. I had yet to visit one that is dirty, understocked, or over priced. This one is no exception, and I appreciate that the store delivered in terms of quality and selection.
Expect to find women’s and men’s clothes, perfume, bed and bath products (sheets and towels), socks, some children’s clothing, and most importantly in the summer — swimsuits! I walked away with a $ 120 2-​piece and only paid $ 52 for it. Make sure you visit during any major holiday for additional savings :)