They scheduled me two weeks out, showed up an hour after the appt,(they did call at the scheduled time and notify me that they were running late), and were here for about 30 minutes. I paid over $ 350 for a chimney cap, with installation. Maybe that’s the going rate, but it seems excessive to me. They did take the time(5 minutes) to analyze my chimney and let me know they«thought» it looked usable.