Walmart Supercenter

If I could give them a ½ star I would.
This is absolutely the worst Walmart anywhere. The management here is horrendously bad and has been for such a very long time. They honestly know nothing about customer service.
They never have enough check out lanes open. It’s always a long wait to get out of there even when you run in for one quick item.
I live 3 miles from this walmart and hate it so much that I will drive to Lapeer or Grand blanc first because I know I’ll get home faster. Which is a sad but true statement.
This morning my wife sent pictures to their photo center. Then called to find out how quickly we could pick them up. We figured the photo center wasn’t open yet so she started at customer service and asked «what time does your photo center open» she was promptly placed on he and transferred to a line that rang for 5 minute (no joke). She hung up called back and explained her recent experianced. The worker then placed her back on hold so she could page someone to help her. Apparently she didn’t know the answer. After being on hold for 10 minutes the same worker came back and asked why are you holding? She once again explained her problem that all she wanted to know was what time the photo center opened? The lady then asked several coworkers none who seemed to know. My wife then asked for a manager. (She’s now been trying for 25minutes to get this answer) so the worker once again transferred her to a line no one is picking up. My wife hung up called back and asked for the store manager. The store manager had to look up to see what time his photo center opened (he didn’t know) but he got the answer «it opened at 10am». It was now 10:30. We would ask to be transferred to the photo center but we already know that it’s futile.

One of the worst Wal-Mart’s in the area, although surprisingly better than the dump that is the Corunna Rd store (on the west side of town), which i’ll award an extra star for.
They recently remodeled this location from a regular dump hole to a superstore (groceries, etc). It has been cleaned up /​a little/​due to the construction, but its still the same dirty store and management. dont even bother with the groceries here. prices are good, but the quality is horrendously scary, especially the meat and produce.
overall, 2 stars. ugh.