Banfield Pet Hospital

Went recently to find out why our dog was peeing in the house (trying to see if it was a medical condition). They proclaimed that she had urinary tract stones and commenced to tell us that they wanted to do tests and xrays to the tune of $ 270.00 to locate the urinary stones and decide the best way to treat them.
I thought that sounded expensive, so I thanked them and took our dog to another vet over in Eagan, MN.
When we brought in the dog to that vet, we described what was happening and she was very concerned. We told her that Banfield had diagnosed urinary tract stones pretty much out of the gate. The vet said that didn’t make sense at all since she was clearly able to feel a mass in the dog’s bladder. She requested permission to do an ultrasound (turns out xrays would have done NOTHING). We gave her permission and she saw a large mass. She took a sample of the mass, had it lab tested and it tested positive for bladder cancer.
Now, how the HECK could the «professionals» at Banfield miss the bus SO badly on this? As it turns out, bladder cancer is EXTREMELY COMMON in Westie Terriors. Any vet with even basic training would have known that.
All in all, we paid $ 170.00 for an exam, ultrasound, urine test, biopsy and test on the biopsy as well as medication to slow the growth of the fatal tumor.
Banfield is an expensive shop full of questionably qualified people who are just looking to upsell you goods and overpriced services. I would avoid it.