Airic’s Heating

Airic’s installed a new furnace and AC unit. They were punctual, affordable and completed the job as scheduled. The entire team was over the top professional. I would highly recommend them for any job.

I had Airic’s Heating replace my home’s central AC in Minneapolis, MN. They were very friendly and flexible in scheduling an inspection. Their estimate was fair and accurate, and the work was performed with high quality. They even cleaned up after themselves, which I really appreciated. I would totally recommend Airic’s for anyone who needs heating or AC work.

We purchased a home and after a few months we discovered issues with the furnace, and unstable room temperatures on different levels of the house. We had 3 – 4 companies come out and evaluate the issues. Airic’s Heating was without question the most helpful. Ryan the service manager/​technician was actually interested in our issues and took the time to listen before offering his evaluation and quote. They were competitively priced and were able to immediately address some of the issues we were experiencing.
I referred Airic’s to my mother who needed a furnace and air conditioner replaced. I had the opportunity to work with Eric the owner. Again, I was impressed with their ability to listen and ensure we were knowledgeable about each step of the process. It was great to see an owner with the drive to ensure his customers were taken care of. Their attention to detail was fantastic and you could tell the employees truly care about the work they do.
If you are not an expert and rely on a company for honest advice and fair pricing I would without question recommend Airic’s Heating.

Sadly incompetent company. Before you dismiss this review as just another whiny review, please read it.
First, I should say that we never set out to hire Airic’s. We purchased a furnace through Centerpoint Energy, our natural gas utility, and they contracted the work out to Airic’s. We purchased the highest-​end furnace available, as well as the necessary compatible thermostat and a specialized air cleaner. We already had a whole-​house humidifier and an air exchanger on our HVAC system as well.
Visit 1: removed old furnace, installed new furnace — 12 hours, as they had to build accommodations because the newer furnace is more compact in size.
Visit 2: Repair to the new thermostat because it was installed incorrectly. Technicians informed us that they «don’t know too much about these fancy ones». 1 hour
Visit 3: Removal of new furnace, because they installed a less expensive model than the one we purchased. 11 hours
Visit 4: Repair to hook the thermostat up to the now correct furnace. Same reason given as visit 2. 1 hour.
Visit 5: Furnace doesn’t turn on and stay on. «Recalibration» needed. 1 hour.
Visit 6: Air conditioner won’t function (existing but only a few years old). More «recalibration» needed. 2 hours.
3 months pass, and we have entered Minnesota winter. Our air is unusually dry, and we discover that our whole-​house humidifier isn’t working properly. We discover that they never hooked it back up — the wires that allow our humidifier to operate are unattached. Within a week, we receive a letter that we are in violation of the installation process because we never scheduled a city inspection for the furnace installation — which we were never once advised to do during the 6 visits detailed above. We contact our city and learn that Airic’s took out a permit for installation of an air conditioner, not a furnace. We then contact the natural gas utility, Centerpoint, and a QA manager comes out to our home at our request to look everything over, because we are not confident that the quality of the work performed would pass a city inspection, even with the correct permit. QA manager’s response? Not a chance. Multiple steps were either done badly or skipped altogether. 2 situations are actually hazardous, and the lack of sealing holes in the unit has completely negated the efficiency of the new furnace.