Zen Windows

I am glad I chose Zen Windows to replace 10 windows and two storm doors. Matt was very responsive, clear, and provided zero pressure when I was deciding on this very important home project. The whole process was quick, easy, and more satisfying than I anticipated. The install took a day and Matt’s guys were the definition of professional.
I would highly recommend Zen Windows to anyone that is looking to replace windows without stress and hassle.
Thanks!

Zen Windows is absolutely the best!!! We have been wanting to replace all the windows and sliding doors and front door of our townhouse condo for years, but were held back by finding the right company. From the first exchange, we knew that Zen was the company for us!!! The owner, Matt, led us through the process of selecting and pricing with great support and no pressures at all — which had been a problem in vetting prior vendors. The team that installed our windows and doors was made up of the highest level of skilled craftsmen — each one talented and experienced, and thoughtful while working in our home. Cannot say enough about the amazing experience we had with Zen, and recommend to anyone in the Greater Boston area looking to replace their windows, sliding doors, front and storm doors. We are so happy with the end product and thank Matt and his team!!!

When we decided to replace 8 windows — nearly every window on the first floor of our 1920 house, we shivered with delight (and also the cold draft from said windows). We got multiple quotes, including those in-​home creepy high-​pressure sales pitches from Anderson Renewal masquerading as «free consultations» — and decided to go with Zen Windows because Matt was clear, concise, and not creepy. Communication was good, and they worked with our work schedule. Install took a day, and the guys were self contained and cleaned up after themselves. Matt’s been back to our house a few times now, replacing additional screens and helping us choose a sealant for out older window frames. We’re excited to have windows that open and close, and looking forward to a hopefully lower heating bill this winter. Zen’s Lifetime Guarantee and Matt’s responsiveness has made us really happy with our decision!

I have never gotten a window replaced in my life, but I had a great experience with Zen Windows. I got 4 windows replaced. Matt was great and super low pressure. The installation guys that came to the house were professional, courteous, and quick. They did a wonderful job and we love the new windows! Thanks Zen Windows!

Zen Windows provided excellent customer service all around. We had a tough job — replacing an old bay window, with the exterior stairway right outside making installation complicated. We called around for quotes from several companies, and while the pricing of the job with Zen was commensurate with the other quotes we received, the communication and customer service from Zen was far, far above par. We never had to chase them for information or timing. Matt responded immediately to every question. The installation was complicated and took longer than expected, but at no extra cost to us. The crew took care with every step of the installation and even when they hit roadblocks, we never felt like we couldn’t count on them to do it, and do it right. They did tremendous work. The window is gorgeous. They left the place clean and neat afterwards. Matt himself came by two times during the process to make sure it was going smoothly and to check in with us to see if we had any questions. All in all, a truly excellent experience. I highly recommend Zen Windows, and would definitely work with them again.

We had a great experience Zen Windows. Matt was very responsive to all calls and emails regarding the large picture window we had installed. We haven’t had the best response to many home services contractors so this was refreshing and saved lots of time. The men that completed the installation were great. They seemed knowledgeable and left the house tidy of their materials. I would definitely recommend Zen Windows to anyone in the area.

We got two windows replaced at our condo with Matt and Zen Windows.
It went exactly as you would want any transaction to go! Upon setting up the appointments, Matt was responsive, prompt, and friendly. Sent out all of the documents by email and we had a great paper trail. Updates on the status of the window order were also punctual and kept me in the loop of the status of everything going on.
Finally, on installation day, Gammon & Kevin were polite and clearly knew what they were doing. They were on time. They handled the job with great care and made sure everything was done correctly. Matt, the owner, came by to check on how things were going very shortly after they began to replace the windows and was present to make sure everything was going as expected.
Overall, a job well done all around. Highly recommend Matt and Zen Windows of Boston!

We’re very happy with the windows! Kevin and Gama were excellent workers and pleasant and polite at all times. We enjoyed having them here. They knew exactly what they were doing and went about it steadily without a break until it was done.
The windows seem to be installed very well. As best I can tell the fit is just right. They are very easy to use and the quality seem first rate to us.
The process of choosing replacement windows and installation is confusing. It’s hard to get the info you really need to comparison shop. Matt Rotondi, the owner of Zen Windows Boston, was very helpful with this. He answered all my questions and enabled me to do the needed research to make a sensible decision. We’re very happy that we found Zen Windows and Matt

I had some fairly significant water damage to a pair of windows in my Boston condo, and Matthew (the owner) responded to my call very quickly. At the time, I had thought we were going to have to rip out either the whole window set, or at least everything but the actual windows themselves, and since we’re in a historic district, any replacements would have to meet a bunch of standards, and it looked like it would take several weeks to get the windows.
Matthew took it upon himself to call around and do some additional research for us, including about some options we had never heard of before, some of which he didn’t offer himself but was happy to direct us to someone who did. We ended up being able to (mostly) salvage our existing windows, so didn’t end up needing Matthew’s services in the end, but the fact that he took so much time to help us out — even in ways that wouldn’t have brought him any direct work — was really commendable. If we do end up needing replacement windows in the future, he’ll definitely be my first call.