Skagit State Bank

I have always banked with Skagit, but recently the customer service has become extremely unhelpful. I love supporting local businesses but their savings interest rates is one of the worst around, and a combination of poor business practices, I have decided to take my money elsewhere. Its a shame that bank loyalty means very little.

I’ve been with Skagit Bank for a little more than 10 years. In this time I have seen the service of the bank go from «ready to help you» to «we can’t help you». Recent experiences include their in-​ability to correctly help with online banking, their service department for online banking has «no clue». When you call the main office branch and ask to speak to someone there about your account, they question your branch? If I had a Bellingham branch account I would have called their direct number. When you call them for help with a problem or a charge, they can’t help you unless its a bank error. Hometown, big city ideas, big city charges. Best to stick with a bank who likes their customers no matter what industry they are within, or what issues happen to you.