Planet Fitness – Burlington

Summary: Why do I work out here? No other options nearby.
Basically I would be willing to pay 5 times as much for a real gym and I did when I was working downtown because this gym really sucks. This is a gym for newbies or people afraid of gyms. The color scheme appears to be lifted from a French Whorehouse.
The pros:
–Cheap, $ 10 with contract or $ 15 month without. $ 25 sign up fee.
–Lot’s of space.
–Lot’s of cardio equipment.
–The temperature is nice and cool.
–WIFI
The Cons:
–No free-​weight equipment except for dumbbells. That means no benchpress, no preacher curl bench, no squat rack. Or basically every piece of standard equipment for every gym ever.
They have the machine version on a rail, but anyone serious about working out doesn’t use this garbage (you need to engage stabilizing muscles). Not to mention it’s at an angle so good luck using that to squat.
–Dumb bell weights max out at 75 lbs
— The locker room has very limited full sized lockers. Most are half sized lockers that fit half my stuff. No, I don’t bring two locks.
–No towel service.
–Showers are circle jerk style with no privacy curtains. I guess I am too modest. I requested that they hang some curtains from the shower room to make little synthetic stalls and the guy asked me, «Why?» Because of my micro peen! No, really, because I prefer not to look at naked dudes or be looked at by them when I am rubbing myself down with soap.
–no shampoo in showers
–Only one water fountain to service the whole building.
–Shares parking lot with very popular ice skating rink, so parking usually sucks.
–I have to ask them to reset the WIFI all the time because I can’t connect
Pizza Monday’s and bagel Tuesdays? Nice, but not exactly fitness food.

I went in this morning to see what it might be like at the time that I would use the gym. At 6:30AM, I was met with a smiling face from Veronica. She showed me around and then talked to me about the membership types. Contrary to some other reviews, this place looks good, and their equipment seems updated. It may not be the best, but its not like they are asking you to pay $ 50 a month… $ 20 per month for their best membership option is really good.
The locker rooms aren’t as well kept as they could be, but they seemed relatively clean. However, at 6:30 there were only 4 treadmills in use out of like 10 or 12. There was a whole circuit training room and an abs room, on top of a whole floor of equipment in the main part of the gym.
Seriously, if you complain about this gym, you’ve got it to easy or your too picky. In either case, understand that you cant ask for to much for a gym you can join for $ 10 a month. That being said, its a quality gym and the money spent is less than a few Starbucks trips.

I’ve been a member here for about a year, cant beat a gym that’s 5 minutes from my house and $ 20 a month.
Pros: Lot’s of cardio, off-​hours you’ll pretty much have the place to yourself, new scan-​in card system so you don’t have to wait for an employee or sign in, plenty of weight machines, free weights (up to 75lbs), barbells, open benches.
Cons: Only 1 squat rack and 1 smith machine, which can get a bit cramped. A few really outdated machines, that can have issues with weight plates sticking. The 30 minute workout area is now on the exact opposite side of the gym as the weight machines, so if you’re looking to use a couple machines that are only in the circuit you can end up running back and forth a lot. can be busy during the peak times, and I usually have to wait a bit to use the machines that there’s only 1 of. Missing quite a few machines I’ve seen at other planet fitness’s, although they seem to be doing renovations at the moment and adding/​moving stuff around.
Overall I’d say it’s far from perfect, but easily worth $ ¹⁰⁄₂₀ a month.

The only reason I continue to use this gym as my home gym during the week is for the convenience of the location. On that note; of the small selection of cardio equipment at least 10 of the machines are always out of order and the majority of the cardio equipment is very outdated. Additionally, there have been a few occasions in which there is no hot water which is very unpleasant at 630am before work. The bathrooms are not very clean either and considering I am there at 530am, you would expect them to be n top shape. I wish I had a better option during the week however this location is unfortunately the most convenient.

I travelled overseas this summer for a month and when I returned I was hospitalized for three weeks, during that time I lost my debit card twice and had it replaced twice. I went into the gym and settled my past due charges then authorized them to use my new card for future charges. However less than a week later I got a text message saying my payment hadn’t gone through. I called in and clarified they had the correct card info which they did, but foolishly failed to charge correctly. The guy that answered the phone told me that there was a 5 $ late charge which he would waive (which I never asked for), the kicker was when he stated «I’m going to waive this 5 $ charge, but just don’t make it a habit! «wa wait what???» And he repeated himself… lol. don’t make I’d a habit! Wow… Lmao. very rude indeed… I’m finally going to switch to a different location.

I was a member of this gym even before it became Planet Fitness. Once it did become Planet Fitness, the manager made the facility made it the most unenjoyable place to workout. Any questions you have she takes it personal, becomes rude and arrogant. Do yourself a favor and go to another Planet Fitness. This manager is a total cancer.

I just joined this gym and the few times I went there was no staff manning the front desk. As I awkwardly waited to sign in, I noticed a clipboard and just wrote down my member number. Come to find out they don’t have me in their system, yet my credit card is being charged. Hmmm someone dropped the ball on that one…
The equipment is decent with plenty to choose from. The facility is clean. The foot-​traffic is low after 6pm. But the staff is non-​existent and so is the customer service.

I will never return to Planet Fitness. I called to cancel my membership today, and the only way to do so is with a certified letter or in person. Something out of 1980.
I also haven’t been to the gym in like a year. I don’t particularly like it there and would rather work out at home. That being the case, it seemed like trying to recoup something like $ 50 is reasonable, considering I’ve paid a minimum of $ 120 and literally went once. They wouldn’t budge, there.
So the manager ultimately hung up on me when I told her their method of cancellation was 30 years outdated. Talk about sensitive. Not to mention the fact that they constantly have equipment that is down for repair, will remove as much of their equipment as they want, and tell you that it’s their right.
I can’t say enough bad things about this place. I’ll never be a member again. And if you care about how you’re treated by a corporation, you won’t either.

I have been a Planet Fitness Member for over 2 years, and overall was more or less satisfied with my experience. It wasn’t anything amazing, but it was fine. Then one day, I arrived to find that most of the equipment I use had been removed! I was told that «Planet Fitness reserves the right at any time to delete, discontinue, repair or replace equipment without any effect on this agreement. Planet Fitness also reserves the right to make changes to the type or quantity of equipment or services offered @ our discretion.» When asked if I could have the remainder of my prepaid membership returned to me, I was treated with utter disrespect and disdain. I have never experienced such poor customer service in my life. The sole purpose of my membership was to utilize their equipment, and when they removed that very equipment, I consider that a breach of contract. When I went to the manager, I was treated, not as a loyal customer, but as nuisance. I strongly recommend anyone looking for a health club to consider Planet Fitness as a last resort.

This is a great bang for your dollar. I have the good olé membership for $ 10 per month. The place is clean and there is no loud obnoxious music playing. The staff is always polite and friendly not off discussiong personal business with friends etc. Plenty of parking is available. Tv ‘s display a variety of channels that one can plug their headset into and watch any type of show. All in all a great value.

I was a black card member out of Tewksbury, who lives in Medford, and works in Burlington. Yeah… I literally went to Tewksbury once, and go frequently to Burlington in the morning before work. When Tewksbury decided to switch, I cancelled and went to Burlington to sign back up. The people at the front desk are awesome, literally the nicest people I have ever encountered at the front desk of a gym, no matter what time of the day.
Machines are the same as most gyms, I base what machine I pick depending on the time of day I’m there and what show I want to watch. Besides a few squeaky elliptical, super hot water in the showers (sometimes), everything is as good as it could be for a planet fitness!

My home gym in Woburn was inexplicably closed this morning, and they let me work out for free here even though I didn’t have that level of membership. +1 for Burlington, –1 for Woburn. Lots of equipment and in good shape. Place was really busy, but didn’t have problems finding free machines.

planet fitness sucks. dont sign a contract, ever.

«Hassle Free», as long as you keep paying…
I had been going to the gym every weekday morning of my life for 20 years, and loved it. When the gym that I used to work out at changed ownership, and the quality went down at the same time that my financial outlook got worse. After looking at new gyms, I chose Planet Fitness because it was cheap. I chose the one in Burlington, because it was closer to my house than the PF in Woburn which was cleaner and friendlier.
Right away, I started going to the gym less and less often. I never really liked it there. They don’t have much of the equipment that I like, so I had to wait a lot, or skip using it. The people there were not very friendly, especially the staff. It was not at all what I was used to after 20 years at better gyms, but it was cheap. It got to the point though, that I stopped going because it was dreadful to go. I kept my membership going, thinking that I would start going back eventually, but never did.
My membership fees were coming out of my credit card every month, but then my credit card got cancelled after someone tried to make an unauthorized charge on it, and my info got compromised. This happened while I was in the hospital because of an accident. I kept getting calls from Planet Fitness to give them a new credit card number that they could start billing, by calling them or going online. I decided that since I wouldn’t be able to work out for several months anyway, I would cancel my membership to save $ 20 a month until I was truly ready to start using their facilities again. I tried to cancel on-​line, but they said I couldn’t. I called them on the phone. They told me that I could NOT cancel my membership over the phone or on-​line. I had to come in and do it in person. I explained that I was medically unable to drive or workout, and they still said that I had to come in. They told me I could give them a new credit card number ofr them to start billing me. I ended up having more surgery, and couldn’t drive until 4 weeks later. By that time, I owed them for 3 months. I finally was able to drive in there.
They couldn’t care LESS about what had happened. They told me that I could have frozen my membership 3 months ago, but I explained that the person I talked to over the phone didn’t give me that option. They told me I could freeze my membership now, but I would still owe them for 3 months in arears. I told them if they still wanted that $ 60, that I would cancel. They said «fine». They REALLY DO NOT CARE about the customers at Planet Fitness. They have such a high turnover of them there, that they will always find suckers to join, because their prices are so cheap. It’s funny how they make it so easy to join their club, and so easy to pay them, or change payment options. You can do all that stuff on-​line or over the phone, but they don’t make it easy at all to cancel. They force you to come in to do that.

Technically I don’t belong to this gym, but I have the black card and come here at least twice a week since it’s closer to my work.
This gym is great and it has a ton of weight machines that you don’t normally find at the newer completely purple/​yellow PF gyms. The cardio area is a little smaller than other gyms, but aside from the crazy busy time right after work you should have no problem getting a treadmill. They also do a nice job keeping it cool inside with air conditioning and overhead fans so you don’t end up sweating a ton and making the machines nasty unless you’re really working hard.

It doesn’t kill me to leave Planet Fitness after joining with them when they first opened in Burlington.
Positive:
— Rarely wait for equipment (unless you go during rush hour, then it’s expected/that’s the case with nearly every gym)
— Price
— Some of the staff
Negative:
— High turnover. Staff and clients. No gym buddies or community feel.
— The signs have almost become bossy. They’ve actually removed a number of barrels (around the sanitizer/​paper towel combos and from the tanning booths) and replaced them with ‘DO NOT LEAVE TRASH’. I’m curious what they did with those barrels that they’ve already bought, anyway.
— As I said, I’ve been there a few years. My credit card company declined consecutive billing after the twelfth month. I guess those are their new terms/​conditions. Not consciously looking for their charge each month, they didn’t bother to notify me by mail or in person (any number of the times I was there). They just kept adding on fees each month for dues uncollected. Once I realized this (three months in — still no notification by Planet Fitness), I paid in full and asked to speak to the manager. He wasn’t available quite a few times but once I finally got him (weeks later), I explained the situation and asked if he could credit my account (the fees) due to the misunderstanding/​fact that I didn’t actively stop payment, my credit card company did. Not only did he decline, he berated me about taking responsibility. I explained that I’d been a member for years and the fees aren’t significant but I’d appreciate anything he could do. After going around in circles a couple times, it was more on principle at this point (what with the scolding and all). I said I didn’t want to leave over such small fees. He shrugged. I signed to cancel. He could’ve cared less.
Also, I’ve noticed at certain times of day there are groups of meatheads who consistently meet up at the gym. Not that they’re problematic but the last review was written about a year ago so I figured I’d throw in that there are in fact guys who come in to sit on a bench and talk to their friends.

I chose to join this PF because they have two Concept 2 erg’s and it seemed like no one else had them. But since swapping from the Woburn location to the Burlington — I’ve never looked back.
They have about 20 –30 ellipticals, some with the move-​able arms, some without. Two stair masters (the real kind that rotate the stairs) and a few of the old school ones… Plenty of bikes and treadmills and as I mentioned above two Concept 2’s…
PLUS this have NESN — Do you know how frustrating it is to be at a gym at 7pm and know the Sox or B’s are on and not have NESN to watch the game… ugh — that’s my rant. But this one does (TV 6)
I saw a complaint about the parking, I’m not sure I agree — there is a giant lot right next to the gym and well people generally go to the gym to work out — so umm… the walk doesn’t bother me. Plus you can sneak a peek at the little kids practising their slap shots and it’s adorable…
The have an awesome ab room… With everything under the sun in there… And it’s so spacious, when I bring my roommate she always comments about how big and open it is…
My ONLY complaint is the showers — they have two temperatures, hot and thermo nuclear reactor hot… After a work out I like a «cooler» shower — but not there… I get out and I’m pink!
All in all $ 19.99 for working out at a cool spacious place, unlimited tanning, and 10 uses at other PF locations — you can’t beat it…

This gym is cool. And by cool I mean totally sweet.
You really can’t beat the value. The staff is pretty friendly and they have tons of machines and like 10 big tvs or something like that. I have the Black Card membership which is $ 19.99 per month which means I can go to ANY Planet Fitness location, I can bring a guest every single time, and includes unlimited use of tanning machines. I must say I could have the basic $ 9.99 per month membership since I have never been to a different location, never brought a guest, and have never/​will never take advantage of the tanning machines, but whatevs. I like to keep my options open. So suck it.
I hit this guy up during the post-​work rush about 3 times per week and rarely have to wait for a machine. Mama like.
All in all, great «bang for your buck», if you will.

I’m a member at this gym mainly because it’s right down the street from where I work. Plus, you can’t beat $ 20/​month for a Black Card! I used to pay at least $ 35/​month at Gold’s Gym (and it was way overcrowded). I joined this gym when it was known as World of Health. The staff (mostly the same since being acquired by PF) is awesome (Vinny, you are the man) and they greet you when you arrive and say farewell when you leave.
The equipment has gotten much better since becoming PF. They received almost all new nautilus machines. I was a bit disappointed when they retired some machines that they had when they were WOH (e.g. decline bench, squat rack, a few flat benches, 85+ lb. dumbbells) but I guess that was to be expected because they are PF, not meat head gym aka Gold’s Gym. I love it when the lunk alarm goes off!
The people that go there seem to be there to work out and that’s it. That’s what I love about it. I don’t feel intimidated there (not like I really would at Gold’s).
One thing they need to do is figure out a way to get better parking. Parking is terrible there. Most times I get there around 11:30am on a weekday and the lot (if you can even call it that) is full. I have to park on the side lot by the ice skating rink. I don’t mind the walk and I’d rather park my car far away from other cars to avoid dings but sometimes you’re just in a rush! Other than that, it would’ve been 5 stars.

The best value for a gym membership. $ 9.99 a month for a regular membership for just working out at your home facility. $ 19.99 for the super membership that includes working out at your home facility and other ones anywhere in MA max 10 times a month, plus free tanning and massage chair and 50% discount on shakes/​drinks at the bar.
Plus, if you get a $ 150 reimbursement check from your health insurance, the gym becomes such a deal! I really love the fact that there are not any meat heads hogging the mirrors to stare at their pecs. I’m a girl so the last thing I need is some 300lbs ARnold checking me out. There are plenty of regular people just trying to get their sweat on. I like the level playing field & judge-​free feel.