MAC Cosmetics

I wish I could give this MAC 1,000 stars. They deserve it. I have been treated so poorly in my local MAC stores — but never this one. These girls go above and beyond to ensure you are happy and work tirelessly to make sure you get the best service and product knowledge available.
I can’t encourage anyone enough to give these lovely people a visit. Even if you are placing a phone order, they are nothing but perfection. They even will text you your tracking information and they ship out so fast!
This store is a gem in beautiful Vermont. They should be the example store for all other MACs across the United States. They are 100% on top of their game and are truly good people. I love them and I really hope that this review gets shown to Corporate. They need to be noticed for their amazing hard work and dedication to customer service and their job. If I was in corporate I would give them all a lot of money to keep doing what they were doing. They deserve it!
Thank you, from the bottom of my heart for being so kind and easy to work with. It’s shocking how rude and brash the MAC employees in Boston (Newbury St) are. Keep it up, you girls are what customer service is all about!

Jilly is great! Got my daughter and I looking great and set her up with $ 10 lip gloss and me with simple mascara and lip color! Thanks!

Don’t pay any attention to Susan S.‘s review. (the majority of her reviews are 1 star, anyways).
I know from personal experience that this store is far beyond superior to many of the MAC stores out there. The staff is incredibly helpful and talented.

I love Mac eyeshadows. This store is very clean and usually never very busy. The makeup artists are always very helpful. You can back to Mac 5 used up products for a free individual product. I love how they have all the new collections on display in the front but they run out of the bestsellers fast which is unfortunate. I’m always a kid in a candy store here as I love all the colors and packaging!
The best part is that you can try anything in the store. The makeup artists will give you brushes and/​or help you apply products. They are also very generous with samples. A good tip for eyeshadows is to get them in the pan form and buy either z palette or the elf eyeshadow palette to put them in. Both are better cost wise and is more useful than the Mac Pro palettes.
My gripe is that it’s hard to find natural looking products at Mac, their base makeup breaks me out as beautiful as they are, and I’m not a fan of the very vanilla smell of the lipsticks. Eyeshadows are pretty much the only things I would get at Mac because they are so pigmented, smooth, and long lasting.

This was my first time at a free-​standing MAC store (we only have Macy’s counters where I live) and it was a positive one. The makeup artist that assisted me was friendly, efficient, and took my kid-​in-​a-​candy shop-​ness in stride. When I said I wasn’t up-​to-​date on the recent lines, she showed me some different things and gave me options to start palettes.

I love MAC. Scratch that– I love all makeup but MAC brings it. I love the bright colors, the amount of product, and the helpful service. Favorite part– free samples!
Make sure you stop in and visit. Look around. Try things out!

You know that MAC store that you’ve been in that feels overwhelming and intimidating? Well, this is nothing like that. The employees are kind and knowledgable. They really take the time to get to know you and what you are looking for and not only recommend great products but teach you how to use it well, if you want that.
In terms of a Vermont version of MAC, you’ve got it. These down to earth, super great people turned a nervous, occasional make-​up user into a regular. You guys rock!

Every time I have gone into the store on Church St. in Burlington, it seems that the staff is more interested in their personal conversations, and personal care (putting on their lipsticks and doing their makeup, etc.) then actually helping customers. They stand around trying to look «edgy» and «cool», and ignore customers. Also, why is it that every employee in that store has major tattoos, piercings, etc. I brought my mother in there, and she was a little intimidated by that. I’m going to start ordering online and avoiding that store entirely.

The store itself has a clean general «MAC» atmosphere however I am not here to comment on the store itself, but more on the make-​up artwork done there. As a birthday present my mom got me a make-​over there as far as make-​up goes.
However the person who did the make-​up, I feel did not do a good job at all. First off, I have blue eyes and I know with my eyecolor to make them pop you never use the same color on the eye lid as the eye color. Second of all Lips. The artist never listened when I told her what color I wanted to use, for lip color I specifically told her that I wanted to try the plink lipstick or russian red instead of listening to anything of what I said she grabbed the «villians» color and went at it. The reason I didn’t catch this was because I am nearly blind in the first place so my glasses were off. Now, I personally would like to be listened to when it comes to my own make-​up. When I asked about the colors she got really mad in the end, I personally do tip myself which really I shouldn’t have then because after I asked about the coloring of the lipstick which made me look like a clown on steroids she glared at me, then reluctantly changed the lipstick color.
However this time she did not use any pencil fill, and there was no spot correcting at the end and with my pale skintone lipstick off the lips is very noticeable and in the end I looked like a clown.

Cold, windy and wet I foolishly wandered around Church Street last night in flip flops and a light sweater out of sheer curiosity for what the area had to offer. Seeing «MAC» all lit up among the rows of local eateries was like my shinning star on Christmas morning. Score!
While unfortunately the store isn’t as large or glam as its Boston or New York counterparts, it still stocked all of the great products we know and love. The personal weren’t pushy or aggressive while everything was kept clean, organized and well lit. Bonus points– the awesome tattooed sales chick was a Hello Kitty fan.
I didn’t have the time to get my face done so obviously I’m unable to comment on that aspect.
However there is one strange thing to keep in mind when swiping your check card at the register: oddly enough when using a bank card they only accept debit and not credit. Ladies, remember those PIN numbers! A minor trade off for an armful of goodies. (Otherwise Macy’s would be the only other alternative in the area.)
An important beauty must in any small town, it was shocking to find the store empty. Had this been back home on a Friday evening, I would have easily been rubbing elbows with the girl squashed next to me. Either way, I got my goodies from their holiday line which = instant happiness.