Lucas Motor Company Inc

Had a good price on a vehicle from a North NJ dealer and wanted a quote from Lucas who I’d prefer to deal with simply because I like to support local business (Burlington County needs this!). Called Lucas up, chatted to a lady for 15 minutes who took down all my details anbd promised me the world, but I never got a call back! Generally reflects the poor and declining state of dealerships in NJ.
Recomend you try accross the river in Langhorne, PA for better service.

Ask for Mike Caufield for sales. A good guy. They just totally fixed up the facility too. Very nice now. Service department is top notch. Trustworthy guys working there who don’t oversell items you ‘need’. All in all a very good dealer.

It’s been many years since we bought a vehicle from Lucas Ford, so this review will focus on their service dept. We hadn’t been there for repair service also in many years, so it must be noted that the quality and level of service has improved hugely from what it was many years ago.
My husband usually does all of the repairs on our vehicles. However, we just had an issue with the emissions system (catalytic converter) on our 2011 Ford Ranger that had to be dealt with through an authorized Ford dealership since the emissions system is still under warranty. As I mentioned above, experiences with the Lucas service dept. in the past weren’t very good — so we were apprehensive about how things would be now.
Thank you to manager John Morrisroe who paid close attention to the details of our problem, and who made sure to give my husband a service appointment that would allow him to stay until the work was done since dropping the truck off and coming back for it later wasn’t an option (the Ranger is our only vehicle). He was in and out in under an hour.
Thank you, also, to the mechanic (Ron, Tech 7108) who did the work — my husband was under the truck to check things out as soon as he got home, and he was very pleased. Clean job, nothing overlooked, nothing left loose.
Along with the replacement of the catalytic converter, our truck was given a thorough going-​over and a «report card» was provided. This is a great service and a nice, clear checklist of what does, doesn’t or might need further attention.
We’ve gone to Lucas for Ford parts for many years. It’s great to know that their service dept. has improved so much and we can go there now as well without hesitation.