Kohl’s

I love that there is a Kohl’s in Burlington. It is a smaller scale version of Kohl’s, but it still offers the basics. The previous reviewer wants to know why have a Kohl’s in Burlington? Because I don’t buy my clothes from Wal-​Mart, and I don’t want to drive 25 miles to the nearest Kohl’s. And if they don’t have what I want, I can just order from the kiosk and have exactly what I want delivered to my door for free. The clothing in the children’s department is very limited, and I will go to larger Kohl’s to buy kid’s clothes. But everything else — shoes, kitchen and bath, etc., offers a good selection. But again, the best part — I DON’T HAVE TO DRIVE 25 MILES FOR A PAIR OF JEANS!!. I’ve always found the staff to be super friendly and never had any issues with customer service. I wish Kohl’s corporate would have built us a larger store, but again, glad we have this one.

This particular Kohl’s leaves me a bit perplexed. A Kohl’s? In Burlington? Why?
This Kohl’s is located right down the street from my parents, who happen to be in the Rochester area. So, of course anything «new» that opens in that area is a really BIG DEAL, and while my sister was in town we went to check the new Kohl’s out.
It was your typical Kohl’s. Not much else to elaborate on. The aisles were clean and well-​organized, but I’m guessing that has more to do with the lack of foot traffic more than anything. When we went, we were literally the only customers in this store, with the cashiers just standing around and gossiping.
The worst part of our experience was the teenage cashier. While ringing us up, she started hounding me about the Kohl’s charge card, and why it would be a great idea for me to get one. She was doing the familiar old sales pitch you get at every Kohl’s.
I told her I used to work at Corporate, and I didn’t need to get their charge card since I know how that works. Her attitude changed after that — she went from OK to having a surly demeanor. Seriously Kohl’s, listen to your customers. Odds are, if they are anything like me, they hate getting a hounding sales pitch — especially at the check out, when all they want to do is get out the door.