Eileen Fisher Company Store

If you love Eileen Fisher, then this is the place for you! Although cheaper than full on retail, it’s by no means give away prices, but if are used to Saks and Nordstrom prices, than you will be pleasantly surprised– especially during a SALE! The staff is friendly and helpful, especially Rosemary. I go up from Plymouth MA-​definitely worth the trip!

Great experience, very helpful staff, lots of good stuff! I’ll definitely be back again.

Great clothes at great prices! Many of the staff members are lovely (for instance Maisie) while others are less than friendly. If you are a fan of Eileen Fisher clothes but can’t afford or can’t justify paying the full retail store prices, this is a wonderful place to shop — same great seasonal clothes from one year prior. The clearance section can’t be beat!

Love, love, love the EF outlet. As an admirer of all things EF, this store is a little slice of heaven. The deals are great if you are used to buying retail, especially when they are having a sale (highly recommend getting on the mailing list). I am surprised at some of the comments regarding customer service. I have found the sales staff extremely helpful and friendly (especially Rosemary!) I guess everyone has a bad day.
If you covet EF, this is the place for you.

I love all things Eileen Fisher and drove here yesterday from the South Shore. I am terrible with directions and it is so easy to get to off exit: veer right off ramp & first right at light into Wayside store complex. The clothes are steeply discounted and I found items marked ²⁄₃ off retail price but still expensive. That said, you get what you pay for: stylish classic staples with modern tweaks that are well-​made and last for years. Bonuses: array of sizes, clothes from all seasons, good selection of lines not found in all stores such as Fisher Project, & Line and accessories and shoes only found online, all clothes are SAME as retail and not cheap knockoffs like many «company» stores like Kate Spade and Ann Taylor that carry inferior merchandise made for company stores exclusively. Cons: the clothes are all last years and some from prior years like 2011 and some more popular items have limited size selection like XS. That said, EF is pretty classic so no earth-​shattering changes from prior seasons, right? Yesterday, I got a black puffer vest, black puffer jacket, black long sleeve t-​shirt, black tank and black silk sequined dress (from 2011 calendar year acc to rep) for a little over $ 500 after an additional 20% off! Can’t beat that! Re comments that the sales staff are rude, I cannot say that has been my experience. True, they don’t trip over themselves to help you or greet you as they do in retail stores. That said, I have always been asked by a sales rep to start a fitting email and also, they have taken my orders on hold when I asked them to to free my arms. These ladies are so much busier than the retail stores given the high volume of customers and if you watch them, it is an endless cycle of setting up fitting rooms, returning clothes to floor from fitting room and ringing up customers. They always give honest feedback in the fitting rooms to customers seeking guidance. Given the sheer volume, they can’t give the same undivided attention the retail store does when the help to customer ratio is 4:1. The staff here is pleasant albeit very over worked and perhaps reserved in their approach to customers. Believe me, having shopped at Beacon Hill and Newbury Street, I have had some moments like the scene in Pretty Woman where the sales rep had the attitude «We don’t have your size here.!» I have never had that experience at this EF store. It is a great place to snap up bargains! Worth the trip just to load up on the basic EF cotton tanks .Note: personal checks are not accepted; only cash or debit/​credit cards.

Even though I am not a middle-​aged women, I appreciate and seek out comfortable and well-​made clothing. When I said as much to my mom on our gals’ trip to EF, she sighed, saying «you’re too young to feel that way about clothes.» Whatever, mom! I want some linen/​flax/​hemp/​flowy/​shapeless garments in my life. Enter, Eileen Fisher Company Store.
I’m told it’s the only EF «outlet» in the country (!), and although the prices are still, well, pricey, there are some affordable pieces in the sale section that will certainly last you a long time. I left with a flowy, comfy-​as-​hell organic cotton and hemp skirt, a linen shirtdress, and a fairly dressy silk dress.
The staff members were very attentive– almost too attentive. I was constantly asked how I was doing and whether I wanted whatever I was holding added to my dressing room, but it was a slow weekday afternoon, I get it. When it was time to check out, no fewer than 5 employees eagerly chirped, «are you ready?» almost in unison. So, yes, attentive.
I’ll definitely go back, hopefully when there are deeper discounts.

I love this store and here’s why: the décor is so stylish, walking in, one immediately feels soothed by the calming colors of the walls, the fixtures, the floors, etc. The way the clothes are displayed is enticing, plus the accessories are laid out invitingly. There is a large stock, things are easy to find, the changing rooms are comfortable and the staff were helpful without being overly pushy. I purchased several items, all at amazing prices, and I can’t wait for my next visit!

Great quality clothing at a fraction of retail. Hit a sale as well! 15% off final sale items! :)

Clothes are great and at a good discount. Store employees are friendly and helpful. Sometimes you need to ask for help finding a size etc. I enjoy shopping here and find some great deals and bring my mom when she visits from out of town.

I have been in to this store many times and bought several beautiful things. I found the staff at this store to be helpful and pleasant without following me around «helping me» The manager and staff are wonderful about getting different sizes for me and bringing them to my dressing room. The store is clean and looks fabulous all the time. I will continue to shop at Eileen Fisher Company Store, I love the low prices on high quality clothes, and I appreciate the professional attitude of the staff members.

I’ve scored some great bargains here for clothes I love, but other times there’s been nothing for me. You can’t go in for anything specific, but if you’re flexible and drift in and out, you can get some great finds.

My mom’s a huge Eileen Fisher fan, and we happened upon the factory store by chance on a trip to LL Bean nearby. Mom quite literally peed her pants with excitement when she saw this place — she picked up a beautiful jacket she’d had her eyes on for months at retail, and I got really lucky as well — I scored a silk ruffled dress on sale for only $ 60.
They don’t have every size in every style, of course, and some items still seemed a bit pricey (there was a gorgeous silk tank top that I would have walked away with if it wasn’t close to $ 200) but overall I’d say it’s worth making the trip out here.

The first time I found the company store I had just purchased three Eileen Fisher sweaters at Bloomingdales — full price. I left the outlet and had two shopping bags filled with clothes for less than the 3 sweaters. This store is amazing — Even better is how wonderful the staff and management is. It makes a difference to have people help that love the clothes as well. I go there a few times a month and have always had top notch service. I have been in customer service for over 20 years, so I really appreciate the way they treat their customers.

I felt like I stumbled on a treasure trove the first time I was there — kept seeing everything I’d wanted in the store… on my next trip, everything was dowdy and drab and clearly had not sold at retail for a reason. So like many outlets, it’s hit or miss. They do have basic dressing pieces (like leggings) at a discount. I found the staff really welcoming and helpful. The staff in Chestnut Hill are pretty snooty, so it was a welcome change. If I have time to burn I will definitely try again because the first visit was a score!

The worst service ever! I was in this store midafternoon during the week. There was one other customer in the store and 4 employees. My hands were nearly numb from holding my selections before someone finally took them from me and then they never showed up again. I walked by the gaggle of employees twice taking things to the dressing room – not an offer of help! The employees were having a lovely conversation about who divorced who and various other topics.
While in the dressing room not once was I asked if I needed a size or anything.
As I was purchasing my items – yes I actually bought something!-one employee walked into my dressing room and came back out scowling – I guess I tried on too many things.
I will not return to this store regardless of the selection because it was unwelcoming and borderline rude.