Complete Music Dj Service

I had MANY wonderful companies I worked with in the Lake Geneva area while planning my wedding, but Complete was by far the WORST one we used.
We used both their DJ and Videographer services and both ended up being a total disappointment and waste of money. Our DJ completely ignored all of our requests even though we filled out an online questionnaire (that they asked us to complete) and met him in person. We asked for no ice-​breaker dances (he did three of them) and no guest requests (he took them all night and played music we requested him not to play). He messed up our introductions by forgetting to announce two people in our wedding party and mixing up our parents, even though we gave him a program to read from. He also never included our garter and bouquet toss during our reception like we asked him to.
However, the final product from the videographer was an even larger disappointment. He stood in the back during the ceremony so the first five minutes of our video is literally the back of our guests heads instead of the ceremony. The video is very shaky and grainy and certainly not high-​definition like they promised. The sound quality was terrible and we can barely hear what our offician

Phil is wonderful and approachable. Our wedding is not till later this year, but so far planning with this DJ and company has been pretty easy (which is a relief considering how difficult wedding planning on your own can really be at times…). He always responds to my e-​mail or calls almost immediately.
Will update after wedding.