Ruppel’s Auto Fixation Inc

I’d been hearing a noise in my Ford Explorer (that only has 51k miles) for a couple of weeks and the drive wasn’t feeling right. Brought it to a place and they told me they thought I needed a new transmission and had the car all day long. Brought it to Ken at Ruppel’s Auto Fixation at 1 pm today ~ he immediately diagnosed the problem ~ front left wheel bearing. Had the car back at 3:30 and it’s running like a champ! Super honest, thorough, respectful. He’s my new guy!

I don’t know much about cars but I know I want my car to avoid problems. I brought my car in here for a routine oil change. Ken the mechanic made a very thorough inspection of the car even refilling my spare tire pressure. Didn’t try to oversell on things, made sure I understood what was going on with the car and steps that may be needed in the future. Seemed very honest and well intentioned. Gave a nice swag bag when I picked up the car too. Overall very great service!

I’d highly recommend this place. Ken was extremely helpful handling my flat tire. He got the job turned around very quickly and at a very reasonable price.

Great service. Ken explained everything to me so clearly. Will be taking my other car here as well.

My family has been going to Ruppel’s for all its car repair needs for a long time. They are trustworthy and very friendly. Most recently I brought my car in because the check engine light was on and the SMOG due date was quickly approaching. Knowing this, after repairing the car Ken offered to bring it to get it smogged that same day. This was fantastic and saved me a lot of time! I really appreciated it. I would definitely suggest going here for any of your auto needs.

I brought my 95 Toyota truck in for a healthy check up. She was running alittle rough.
Ken checked her out, made slight adjustments, oil check etc.
This was done quickly! He is reasonably priced, his work is solid. He is Honest, doesn’t try to talk you into extra unnecessary repairs.
When I get my new vehicle, he will continue to be my Car Doctor!

This is very long overdue– Ken and the Ruppel’s Auto team have been my service center for my old Ford Escape for 3 years now. I’m (overly) attached to the now 12 year old car and through many repairs and problems Ken has performed fairly priced, skillful repairs and tune-​ups for my beloved car. I’ve never felt ripped off, as I have at other service centers previously– coming into a shop as a single woman with little car knowledge its easy to feel intimidated. Ken has always explained the problem well, and gone above and beyond the job to do quality work. I live up in San Francisco, but the drive down to Burlingame is WELL worth it — I will keep coming here as long as I live in the Bay Area.

I have taken two of my cars here before. One on my Volkswagen Passat and Toyota Camry. Both times I had such great service and Everytime ken explained to me what I needed. I took my car in for brakes and they came back wonderful. My brakes are so much better and he always lets me know if other problems my car may have and recommendations. I will always take my car there!!!

We have been very satisfied customer’s of Ruppel’s since the early 1990’s when Dick Ruppel owned it, and all the time Ken has owned and operated it. We believe you can confidently trust your automotive repairs to Ken and his crew, where you’ll be treated with intelligence, fairness, and courtesy at all times. We originally began with a Ford Escort Wagon and a Mercury Sable, and moved on to two Subaru’s. It’s always been a great experience. And very convenient, being right by the Burlingame train station, so you can drop a car and head back to SF or continue down the Peninsula.

Our family has been with Ruppels for 16 years. They are always there when you need them. From a nail in your tire or something big, both Ken ans Shawn are friendly and professional. Their workmanship is superior and cheap. Go to Ruppels!

Ken and his team are the best! We have a 2006 Honda Pilot that was in desperate need of brakes. My husband called them up, and Ken said to bring it on in and let them take a look before giving an estimated quote. Brought the car in, got a call about what needed to be done soon after we dropped it off, gave Ken the green light, and they were done before 3pm (we dropped it off after 8am). Ken also told my husband that the back brakes would need attention soon, but they were ok for now (where other places will tell you that everything is wrong and needs to be done immediately)! We will continue to bring our business to Ken and his team for years to come!

Ken and his team kept my 1996 car running to over 180,000 miles. It ran smooth and started up every time. Then, a noise indicated a problem that would cost more to fix than the value of the car, so he recommended getting a new car. Now on to my next car, a 2000 model at 120,000 miles. I bring it in every few thousand miles for an oil change, and Ken keeps it running smoothly, and it starts every time.
As for attention to detail — I don’t know how to change the clock, and I don’t even mention it, but Ken changes it every 6 months for daylight savings time during the oil change !!
Plus, I agree with all the other reviews about Ken’s excellence in customer service, car repair and knowledge, getting me the best deal possible, and everything else. They’re all really nice, and Ken explains everything clearly. Thanks to Ken, my car’s functioning and reliability is something I don’t have to think or worry about.

They r awesome! We brought a flat tire & they repaired it in an instant & gave us a bag for the dirty tire! All for free!
Super nice guys!
Will go back for future repairs!

Best. Mechanics. Ever.
Honest, polite, and extremely knowledgeable. You will never go anywhere else.

My car stalled on the 101, and I was able to make it to an off ramp. I searched on Unilocal for a nearby shop with good reviews that was caltrain adjacent, which is what led me to Ruppel’s. I have to say, the service I received was terrific.
Ken predicted the actual cause of my car stalling (broken fuel pump), and he also saw that there was oil in my coolant, which is apparently a common issue with chevy 3.1L engines. He gave me quotes to fix both and mentioned that I should consider trashing the car. I was very surprised by this. Since when does an auto mechanic suggest you not getting work done? I was appreciative of his honesty. When I did more consideration, I had him fix the fuel pump, so that the car would run. I still have to deal with the oil in the coolant issue. He was also very flexible with me. I took several days to decide what to do with my car. I also was not able to pick up my car right away, and he was fine with it being there.

KEN at RUPPEL’S AUTO FIXATION is the needle in the haystack that you are looking for in a good, fair, and honest car mechanic.
Thank you, Ken, for keeping my beloved PT Cruiser going like new for 11 years. I’m looking forward to the next 11 with you. And thank you, SHAWN, for the TLC you give my car too.
Folks, if you are shopping for an auto mechanic shop. my opinion is that it doesn’t get any better than RUPPEL’S AUTO FIXATION.

Ken and his team have worked on three of our cars, with good results every time. They’re careful. They’re smart. They’re realistic, timely and reliable. With older cars especially, Ken is very good at explaining choices — in a way that helps us sort out whether we want the costlier full workup today, or the cheaper «good enough» alternative that can tide us over for a while.
Ruppel’s also is a great source of honest referrals to body shops, upholstery repair folks and the whole spectrum of specialty auto-​service shops.

Ken saved my life. After I found out today that the reason my tire pressure light has been going off every 2 weeks was because there was a 2-​inch nail stuck in it. PSI was down to 23 when it should be 32, and I didn’t want to drive around looking for an affordable tire repair shop towards the end of the work day.
I work in the same office as Patrick N., so having Ken next door is an absolute convenience. I asked him if he’d be able to fix it and was prepared to ask for a referral if he said no, but he said sure, I’ll take a look at it, and fixed it in less than an hour, bringing the culprit — I mean, nail, to me. He even put my car back in my parking space.
Price was totally affordable and most of all, Ken’s super-​friendly and knowledgeable service is one not to be overlooked.
Go here.

I own a late model Saab that I’ll be asking for little repairs now and again. So it’s important that I have a mechanic I can trust.
I work right next door, so it’s convenient, but Burlingame has a lot of repair options. I’ll still go there. Auto Fixation is probably the most honest car repair shop I’ve worked with. Here’s a few reasons why:
— I needed a series of repairs to a pump. Not only did he advise for the least expensive approach, he thoroughly explained what he was doing.
— I bring little repairs (bolt tightening, for example).
— If he can’t do the repair, he’ll refer me somewhere else.
— If he can’t do the repair in a day, he attempts to fix it enough so I can drive home (I live in the city). He’s done this a couple of times.
— We talk about «not looking too hard» knowing there are other less than ideal conditions with the car.
I don’t really want to understand cars, so it’s great to have someone like Ken (the owner) explain repairs in a easy to understand manner.
I would highly recommend Ken to anyone who lives nearby.

Finally, I’ve found a mechanic that is honest, fair and quick. In life you really need to know a good lawyer, accountant and auto mechanic. I’ve been searching for the right mechanic for decades and I’ve finally found him – Ken at Ruppel’s Auto Fixation. Ken, I want to give you a great big hug right now.
This place is inconvenient for me, because I live in Sunnyvale – but Ruppel’s is worth the drive. Honest mechanics exist! Yeah! The search is over. I’ll never take my car anywhere else. Ken has earned my business forever. The guys at Ruppel’s really know what they are doing.
Two friends swear by this place, but I’ve never taken their advice before because it’s not a convenient location for me. But – the auto shop is spitting distance from the CalTrain, so I can drop off my car and take the train.
I can’t believe that this mechanic shop has been here for decades and no one has Unilocaled it. This is the best mechanic I’ve ever found and I’ve been through dozens of mechanics. Go here yesterday.