Paper Source

Wow. Talk about incredible service. I don’t usually write reviews, but feel compelled to about this visit. From the moment I walked in, I had a friendly, productive, and wonderful experience because of the wonderful staff who functions like a well-​oiled machine that is exceptionally friendly.
I was in the area to pick up an Apple TV and wanted to get it wrapped. I walk in, not knowing what to expect and am immediately greeted by Chen who helps me think through what I want (wrapping paper for a nerdy male).
I was then served by Jose who is probably one of the most personable store clerks I have ever met — he just understood me. He immediately took care of my purchase and listened to special requests i had about how to wrap the gift (i didn’t want the paper to rip or to be cut so asked if they could wrap it with minimal tape and without cutting it).
Carlos then took over from here and wrapped the gift exactly according to my request and only using two pieces of tape. I’ve done my fair share of wrapping and I was blown away. You could tell he really loved doing it and the end product showed. Being around Jose and Carlos made me want to see what else Paper Source had so I stuck around and got a planner.
Of course, while I was waiting i asked Jose if he knew of a notary public in the area. While I am waiting for Carlos to put the final touches on the gift, I’m approached by Victoria who gives me a post it with the address of the nearest notary public.
Needless to say, I left Paper Source with a beautifully wrapped gift and planner, an address for the closest notary public and feeling like I just met 4 incredible people. Thanks Jose, Carlos, Chen and Victoria. You guys rock!

I’ve been to this location many times and almost every time the staff has been courteous and cheery. Unfortunately not this last visit. The gal who rang up my purchase was not in any mood for proper customer service. She never made eye contact, it was noT a pleasant experience.

Besides the cool stationary and gift wrap they sell, this is a great place to pick up a quick gift when your on your way to a birthday party, fun little section for kids gifts too.

I’ve been to many Paper-​source locations. This is the best one! Everyone is so friendly and so very helpful. Jose is my personal favorite. I asked him a simple question and he started to draw me a sketch of how my dessert table should look like bc I had no clue. He helped with customizing goodie bags, banners, and how to use the envelope inserts. I didn’t even know about embossing. I feel like an expert now. Jose is very knowledgeable and makes people feel very welcome. My sister and I love coming just to simply say Hi lol. This guy knows it all. Just ask for Jose and he will help you out!

My daughter and I had a great time today at the indigo workshop. Clarissa is an amazing instructor! We were able to learn new techniques and create a stationary with several different designs.

This review is for a workshop I did on book binding and not the store itself. I paid about $ 30 for the workshop. The lady who taught the workshop was really sweet but unacceptably unprepared. She had no instructions for us to follow. After asking several times for instruction we were printed instruction at the end of the workshop. She kept making mistakes which ended up messing our measurements which resulted in a untidy and short cover for the book. We were suppose to learn to bind two books, one big and one small. The big book took almost all the time of the workshop which left us with 15mins for the small book. We were rushed through the whole process for the small book and the lady repeated all the mistakes she made while she taught us binding the big book. All in all, a horrible experience :(

Great customer service. VERY welcoming.

Brand new Paper Source in the Game? Awwwww yea. This location is right in the mix on Burlingame Ave and has all the things you know and love about Paper Source: calendars, cards, paper, cute gifts, gift wrap, custom invites and PLENTY of ideas for how you can be creative.
This location has great service and plenty of items to keep the folks of Burlingame happy for a while. Sorry Papyrus.

I looooove this store. This location is great, too. The stationary is all organized by color and I was tempted to buy a 100 piece Jane Austen postcard set. Nuff said…

I came here looking for a engagement card, and I was surprised to see so many creative things here! I was in a rush but I’m definitely going to come back here and just spend time looking around and do some art work lol.
I also found these Day of the dead skull cups! OMG SCORE!!! And there were some His and Her cups too, so I’ll be going back for those for my upcoming party.
The lady who rung me up was very nice and helpful. I got on their email list so I look forward to their emails and coming here to shop around for my home.

Love Paper Source and excited to have this location in Burlingame! It’s a nice size, not as big as some but still a wonderful selection.
So many beautiful papers. Gorgeous greeting cards. Fun and funky gifts.
And! Classes! But, you’ll get great ideas just walking the store.
I sense much damage will be done to my credit card soon!