Interstate Battery Systems

These great people are all charged up to assist you, great customer service and know a thing or two about batteries. I get all my batteries from them!

I should have written this review a while back. I have been a few times and purchased a battery and had it installed. The guys in the back were nice. My review is mostly for the front office. They have always been so friendly, helpful, and considerate. I had been told that my battery cables were going to have to be changed and it was going to be lots of money etc. and I asked the man who was there at the time (I forgot his name, sorry) and he offered to come look. He told me they were totally fine and that what I needed were two really inexpensive parts that added up to $ 5.00 and he told me how to put them on. He was so nice and helpful and never talked down to me. As a woman I have had some negative experiences with guys and things related to automotive related issues none of that occurred here. My brother and father go here and have nothing but good things to say about these guys too. Thank you for all your help!

I was quoted $ 98 on the phone for a motorcycle battery. Once I arrived at the store, the clerk told me he made a mistake, and the price is actually $ 229, but he would sell it to me at wholesale for $ 159.
Not cool. No thanks for wasting my time…

Garbage place.
Buy recommended parts buy them nothing work !!!
Waste of money, waste of time!!!
Worse customer service!!!
Dont go there they have no idea about anything they are selling!!!
You can get anything you need much cheaper in the different places.
Be aware of scam and safe your money.

Bought a refurbished battery with 3 month warranty. I was told that it would last for atleast 2 years. But gone in 6 months.

always a life saver! easy access no long lines! all the guys there are knowledgeable about their products!

I am writing this review based off my visit there and dealing with the associate named Sonny.
Sonny was very helpful with me asking questions about batteries. Sonny was respectful and displayed great customer service. That is pretty much all a customer wants… good service, and that is what you will get if you are helped by Sonny.

Car wouldn’t start after work one day, had it jumped by CSAA to get it home. Considered OEM Moll at the dealer vs DIY. Had good experience with Interstate units in the past and read positive reviews online about Interstate fit and function for my specific vehicle. Called ahead to confirm stock, picked it up in 10 min at lunch, and installed it in 10 min at home. Perfect fit including vent tube; started right up. Totally happy with the service at this shop in Burlingame. Very easy to get to from highway 101 /​Millbrae Av east. Guys were knowledgeable and friendly. Product works great. Can’t ask for more than that and glad to have found a go-​to shop for future battery needs.

Had trouble with the 2 battery’s in my 14 month old motorhome. Took them in to Interstate for testing and in fact one of them is bad. I expected full replacement since they have an 18 month warranty. Low in behold I was told that the battery’s are from 2010. Say what. I reminded him that these just came out of a 2013 coach and that I doubted that Tiffin motorhomes were putting 3 year old battery’s in new coaches. The funny thing is the sticker on both battery’s said ¹⁰⁄₁₂. In my simple mind that means Oct. of 2012 which should mean full replacement. Anyways I walked out with 1 good and 1 bad battery. WTF

I called on a Friday to which they said they were open til 3 sat. Drove 25 miles one way and they were not open and nothing on the door says only mon-​fri. I called later and told them this and his reply was on sat you have to come around the back. Not a car in the parking lot. What kind of business does that?

My husband’s review:
I returned my bad battery the other day which was still under warranty. I was expecting to pay a prorated portion on my over-​used and sometimes abused battery in my VW truck.
Happily, after testing it they said «it’s marginal, pull it and we’ll get you a new one. » No stupid questions, no charge, nothing ! ! ! Just here ya go Mister, have great day.
They also tested my second deep cycle battery and said «it’s OK «showed me the meter.
Great guys, positive experience. I had to post this review although I’m admittedly not a big Unilocal fan
Stacy
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These guys are really knowledgeable and nice. I got a car battery here a few months ago (which worked perfectly). No complaints!

This morning, my husband’s truck’s battery died. We jumped it, drove it over to Interstate and Bill helped us out.
A huge high five to the person that hired this employee. He expelled excellent customer service and we were both floored at how FAST the transaction went. We were parked around 11am and left within 10 minutes with a new car battery! Thank you Bill!!!

These guys always have the battery I need.
Gate opener battery — Check
Alarm system battery — Check (and 50% discount over the alarm company price)
ATV batteries — Check and Check (Honda, Yamaha…)
Motorcycle Battery — Check
I always call with battery # before driving over and the guys on the phone have always been helpful. No trouble at all.
Prices are fair, service is great, batteries are high quality. What else could you want from a battery store???
Right off the freeway — take the Millbrae Ave exit and head east. Great lobster roll place around the corner if you happen to be there around lunch time. :)

For a few days my cars ignition sounds weaker and weaker every morning. One day I go out. Click click click. No turning. I borrow a friends charger, I jump it and drive around. Let it charge. Next day still dead. Well looks like the original OEM Moll is kaput. SO I read around and Interstate is the most widely used replacement for said Moll. So I go out get an MTP 94R H7. Has the hydrogen vent tube and everything. Fits exactly like the original and cranks like a champ. Problem solved. $ 16 refund for your old core, and the folks are friendly to boot

Came here today to get a replacement battery for my Audi A6 and couldn’t be more satisfied with the service and quality. Billy and Suzy were especially accommodating and added a special x-​mas discount to the already great deal for installation + battery. They definitely value their customers :) and I was relieved to hear the battery comes with a warrantee!
The job took less than 15min! I will be sure to recommend this place to others!

First time I had ever bought a battery that lasted a few months after the warranty.
When buying the battery, the guy never told me I was paying for a 24 month battery. So I just paid the $ 60 and said fine with it. Around the 25^th month, I needed a jump start because the battery was dead. I wasn’t around so a friend just told me.
A few months later it happens again. When CSAA came out they tested my battery and told me that the Cold Cranking was at 80 when this battery should had been at 250.
Taking it to this place, they test it and tell me the exact same thing. They also tell me that they wanted $ 55 after prorating my battery. This is the first time I had to replace my battery twice in a single car, since I am not running anything not OEM and live in an area that doesn’t drop below 60 °F or go above 90 °F for more than a week.
Rather go to Kragen or Costco for a replacement battery next time. I had never had trouble with their batteries in less than 5 years from date of purchase.

The battery went out on my 1993 Audi S4 on March 15^th — The Ides of March!
I pretty much started looking for a replacement starting w/​the closest option — Sears @ Tanforan (like a 5 minute walk). They didn’t have a DieHard battery w/​the vent port. Autozone… wasn’t really hot on their Duralast brand… but they didn’t have one w/​a port anyways.
Didn’t even dawn on me to see if my battery was under warranty — Turns out I bought it June 2008 a few days before my big move to Northern California from San Diego. And sure enough it was under warranty still. Dont know why I didn’t think to check this first? In da GF’s Scion, drove down to the Interstate Battery warehouse in Millbrae (7 minutes away?). Showed the guy my receipt and my old battery. FREE Replacement!
He did have something to say about the franchise I bought it from in SD… apparently there’s a huge difference w/​protocols between Corporate and Franchise locations. The date stamp on the battery was over a year off the purchase receipt. Meaning it had been sitting for a while or? The replacement he gave me was shrink wrapped. Where the one I was replacing was «loose» when I bought it.
If you’re the «brand loyal» type: Having been through DieHard, Optima, and other batteries in the past I must say I have a great experience w/​Interstate and will continue to use them. If you’re in the bay area and you’re having problems sourcing a new battery for your car, I recommend the Interstate Battery in Millbrae. Friendly Quick service and NO hassle on the warranty exchange.

I had called ahead to get a quote for a battery and installation for my Civic. Given that they quoted me a price that was a good $ 10 less than what other shops were telling me and that this shop was close to home, I decided to give them a try.
The guys at the front of the shop were very nice, but the price ended up being more than what I was quoted on the phone. I probably should have argued a bit about it, but given other research that I had done, the price wasn’t unfair, but comparable to those at other places.
The service guys in the back of the store were not as friendly and pretty quiet – almost seemed like they had never talked to a woman in the garage before. The nice thing was that I could watch them install the battery while I waited, so now I know how to do it myself! I just need the right wrench…
Three stars because it was really just A-​OK; they got the job done while I waited at an average price. I can’t bump up the rating because of the mediocre service and the price not quite matching the quote I got over the phone.

My John Deere mower’s battery ran dead, and had to get it replaced. It was an unusual size and most of the places I knew, did not have it in stock. I wanted to avoid having to drive all the way back to the place where I got it. So I brought the dead battery with me and asked if they had anything that was similar to it, the guy behind the counter took the battery to the back and said he would be right back. He came back shortly with a new one, he ended up taking back our old one free of charge and took the new one back home, installed it and fired the John Deere back up. I threw my beer into the cup holder and went to work.