Fiori

Okay. I am SO disappointed with the new customer service here. I have been a loyal customer for years now. I have always been met with great customer service and great arrangements. I came in recently for an arrangement for my mom and was met with an uninterested, rude, preoccupied blonde teenage girl who looked more concerned with taking selfies amongst all the flowers and checking her phone then she was with helping me. She ignored me. I asked three times for my arrangement. It was unacceptable. I will not be coming back anytime soon. Fiori, you’ve lost a loyal customer. Please hire more adequate staff members. This is not what I expected after dozens of arrangements purchased here.

Great arrangement

I would give 10 stars if I could. Great customer service. Spend your money here. Another florist that really appreciates customers. I ordered flowers for my friend they were beautifully arranged and fresh and the price well worth it!!!

Their creations appear so effortless and classic. I’ve been consistently buying everything from elaborate arrangements to very «Zen», beautiful plants like orchids. The atmosphere of the shop is soothing, clean and fresh and as far as retail standards go, the staff here is generally speaking knowledgeable and helpful. Will be back and definitely recommend.

Pleasant experience. Actually came into this place by mistake but staff was understanding and helpful

Stopped in on a Saturday morning the day before Easter. I was in need of a couple of flower gifts. They actually have a very nice assortment of fresh flowers. The lady working was quick to help me and get me on my way. She asked what price range I was looking for. Once I told her, she went right to work and I walked out with two beautiful flower arrangements! The quality and price were right on! Thank you!

Tina and the team have been helping with my floral needs for years! I always seem to running in at the last minute and time and time again Tina pulls together a beautiful solution to my problem … and they deliver. If you are lucky enough to get one of their hand picked Christmas Trees before they sell out you will be very happy!

Nice flower shop, but a little bit pricy (but hey! you’re on Burlingame Ave. What were you expecting?). The first time I came in here, the two sales associates that were there were pretty unhelpful and couldn’t answer any of my questions. The more recent time that I came back here, the sales associate was extremely helpful and a lot friendlier than the previous two. I didn’t end up getting anything, because the plant I wanted ended up being a lot more problematic than I was expecting. Overall, this is a nice little place to look, but probably not somewhere that I would shop.

Fiori is my go-​to place for anything foliage related. Their flowers are always beautiful, and the plants are hearty (I have no ounce of a green thumb). The ladies that work there are incredibly friendly & helpful. As far as price… well, you get what you pay for. And it’s worth every penny here!

I use to go here when they were located in Palo Alto. This was my favorite place to get flowers!!! Workers were all super friendly (can’t remember their name, it’s been over 3 years) Flowers were all fresh and arrangements were not the «boring» or typical arrangements.

Tina was the third florist I met with and luckily my search was over after that! Fiori is great! The flowers on my wedding were fabulous! Exactly what I wanted with lots of different purples and lavenders and magentas! And they really popped with my light colored linens! Loved the rose petal isle and all the flowers they chose! Tina has great ideas and just wants to help make your event perfect!
Tina and Lindsey were great to work with and you can’t complain with their very reasonable prices! I get everything I wanted and more all for a great price!
Book your next event with Fiori!

I drive a tank, well more like a SUV that resembles a WW II tank. It’s large enough where I can drive to any Christmas tree lot and haul back the biggest (and baddest) tree ever.
But why pollute our air supply and waste precious natural resources when I can just walk around the corner and pick up the most perfect tree within the lower 48?
Even dragging my dead tree back through a downpour made it all worth it. And this year I even have (semi) full-​time help with the decorating! Rigghht? Not seeing any movement…
Their trees are perfect, the service impeccable (I’ve always wanted to use this word in a review!) and talk about convenient!
If only I can have them send a tree back to my grandparents who reside in our nations capital. wait! They know of a Christmas tree delivery service that can do this? WHOA!
My Christmas Tradition.

Poppy adores Fiori flowers. They are yummy and so gorgeous, you will be very fond of anyone that sends you a bouquet.
The charming store is staffed by delightful people who create amazing artwork.

Called @ 3:00 on Saturday to see if I could get B-​Day flowers delivered to my sister same day! The Florist answered the phone (Thank God) and confirmed she could deliver same day.
She went on to suggest a plant versus flowers — stating that it would last longer @ same price ! She recommended a white hydraingia (?) with blue vase!
I gave my CC info and it was delivered in 30 minutes to my dear (but picky) sister loved the B-​Day surprise !!
I’m a hero thanks to Fiori!!!
P.S don’t waste ur time calling other Burlingame florists — as not a one picked up the phone that late Saturday Afternoon!!!
Word to the wise!

ummmmm AWESOME! I needed to pick up flowers for a funeral and I had no clue what is expected. I was petrified that the flowers were going to cost me a fortune… but to my surprise… a beautiful white lilly later and $ 8…i was done! and the service was fantastic! Thank you ladies!

Don’t you just feel like time is running out when you are in a frantic search for a last minute gift! Fiori saved me while I was searching in a really rainy day!
Customer service is awesome, flowers are really fresh, and the color of the vases are extremely colorful. I bought some beautiful calla lilies in an aqua colored vase and it was wrapped very nicely with a ribbon of my chioice! I would come back here as my florist.
Thanks for saving my day!

Fiori is my go-​to florist. I’ve gotten flowers for dates, for work, and for special occasions. Everyone who has ever received Fiori flowers from me has commented on how beautiful the flowers are — I’m not exaggerating.
I love their flowers. They always have interesting seasonal flowers. The selection and quality of the flowers are just higher than other florists that I’ve been to. The vases are simple yet not generic, and bouquets are equally well done with beautiful ribbons. For example, last time I got some bright orange dahlias, yellow imported cala lilies with orange stripes, and red clover flowers. Great autumn colors.
For me, I always go in person so I can interact with them, ask them questions, and get recommendations while sharing my preference. It’s hard to get exactly what you want otherwise at any florist.
Both the Palo Alto and the Burlingame locations are fantastic! Every guy should have a florist to bail you out. Fiori has done that for me for the last 3+ years.

My sister had a big event to go to and really needed a flower for her hair. I had searched several places for a white peony. They had none at Draeger’s or the other florists in downtown San Mateo.
Thank goodness I found it at Fiori. My only issue was that it was browning and it cost me $ 8, For a single flower. That was pretty ridiculous. I had to remove all of the outer petals just so it would look decent. I am impressed that they had the flower, but their prices are really not worth it. I would probably only go back if I couldn’t find what I was looking for at other florists. I am definitely a bigger fan of Flower Boutique on California Dr, much more affordable.

I was so disappointed when I came here. I was looking for a place to provide flowers for my very small wedding. When I went in, it was apparent from the start that my order wasn’t considered big enough for Fiori. I was told that they wouldn’t show me their sample books and that I should go on the internet and find bouquets I like and bring pictures in. I’m sorry, but isn’t that what a florist should do? Provide me some guidance? I made an appointment to see them, but was never asked my name or phone number, which also told me that my business wasn’t welcome. I mean, if you make an appointment with someone, don’t you take some contact information in case you can’t make it?
I was very disheartened when I left and took my business elsewhere.
I can’t speak to Fiori’s floral quality, as I never got flowers here. I can only speak to the poor customer service.

Flowers are the sex organs of the plant world. So when a friend has a baby, there’s nothing like a handful of plant genitalia to say «congrats!» But somewhere amidst all the stamens, pistils and petals there exists a message of love that only a finely crafted bouquet can convey.
I picked up just such a floral arrangement from Fiori when I was leaving work to visit my friends and their new baby in the hospital. I wandered in to this cute flower store for the first time and was impressed by the way they have each type of flower sitting in its own glass vase. I didn’t know what to get, but Amanda who works there was very helpful and recommended a bunch of pink Dutch tulips (is it just me or does «Dutch tulips» sound dirty? I love it!). She then trimmed and prepared them, and then put them in a nice glass vase for me. There’s actually a lot of craft involved in preparing flowers.
I was very happy with my purchase, and my friends with the cutest baby ever loved the flowers.