DoubleTree by Hilton Hotel San Francisco Airport

I was pleased with the hotel. We were staying here the night before the Diva’s ½ Marathon and it was .3 miles from the starting/​finishing line. The room was large, the bed was VERY comfy and everything was clean. On top of that, they gave us warm cookies at check in and check out. The bar was comfortable with lots of seating and the restaurant was spectacular. Our waiter, Jesus, really made it a special meal. He’s fantastic and went the extra mile several times during dinner.
This is the 3^rd time I’ve done the Diva run and this was by far the nicest hotel we’ve stayed at for it. It was a great value for what we got in my opinion.

Overall, this place is pretty good. I stayed in a Hilton Honors room on the 6^th floor. The room was clean, and absolutely freezing cold, which wasn’t a bad thing since it was about 96 degrees outside. The bathroom was very nice with a granite countertop, and the room was spacious and lovely. There is a wonderful view overlooking the water as well, and free wifi. The complimentary breakfast was pretty delicious and filling as well. My only issue is that they tried to charge me for it, and made me retrieve a «breakfast voucher» from the front desk. This was only a minor inconvenience. The staff could be friendlier. A lot of them seem unsatisfied and are unenthusiastic about their jobs. The room service guy, however, a tall man, was very friendly. Overall, not a bad stay at all, but there are a couple things the Double Tree by Hilton could work on.

There are like 4 Hilton properties all right next to each other very close to SFO. I chose this DoubleTree because it looked really nice in the pictures and DoubleTrees are usually pretty nice. It was fairly «meh» on the inside, with nothing really special about it.
At check in, as a Gold member, I had the option of free breakfast or an extra 1000 HHonors points. I chose the breakfast, thinking it would be a better value since DoubleTree breakfasts are often epic. I wish I had taken the points. Again, it was fine but meh.
They have a free airport shuttle and it’s convenient to SFO. I thought I was going to have a room with a view, but because of the geography of the location, no such luck (had a great view of the 101 though…).
Aside from proximity to SFO and Caltrain (you’ll need an Über to get to CalTrain, though you can catch BART from SFO…), there is nothing super special about where this hotel is. It is next to a nice park, though.

This place is clean n very close to the airport; but if you’re coming for business do not stay here; the staff has a time time trying and learning how work the fax machine; last time it took 2 reps and 1 supervisor to get my fax, faxed! I wouldn’t come back if it for business, for pleasure yes!
Also they should try to make their room more sound proof; as if you have kids walking through the hallway with you and the guest in their room are having sex, you can hear them down the other side of the hall way! Cover your ears kids!

Not impressed with any aspect of this hotel, from the Dining room (over priced), to the hotel room, (did not even have a refrigerator) to the pool, (It doesn’t have one) to the $ 25.00 a day parking and not even a comp. Breakfast and plain room at $ 185.00 a night.
I think you could do much better

I really liked this hotel… I got it on sale so the price was good, but the regular price is expensive and their parking is crazy, $ 25, that’s too much, the bar was expensive too. $ 12 for a well cocktail. The view over looking the water was beautiful, we watched the sunset through our window, it was actually very nice. The cookie at check in was delicious. The room was clean and well maintained.

I stayed at the Hilton garden in last week. This week I went for a better night sleep. The good. The rooms were clean and beds were comfy. The staff was again extremely friendly! From the front desk, housekeeping, to the bartender. The issue that I have was that someone decided to smoke some weed early in the mornings on my floor. My room was loaded with the aroma. It was so strong it woke me 2 hours prior to my alarm. Normally I would expect a Room to contain these smells, but the entire floor was rather pungent. I am now sitting in the lobby trying to get some rest. I realize the weed is not the hotels fault, but for it to penetrate my room like that is concerning. (Would have been nice if they comp’d my breakfast)
2 weeks of travel to the Bay Area. 2 Hilton hotels with great staff. However I will probably never stay at either one again.

Older hotel, could use a renovation.
Airport shuttle is well-​run.
Breakfast buffet is great and offered free to HHonors gold members.
Rooms were reasonably quiet and have in-​room safes.

My cousin rented out one of their rooms to fit 75 guests and we didn’t run into any problems during her 5 hour party. We got the special treatment from one of my cousin’s friends Jen so she treated us well.
Plenty of free parking (with validation).

Hotel is near airport but, the electric receptacles (plugs) in the room were so loose they didn’t hold the plug in two cases and did not charge my laptop overnight.
After more than an hour of me trying and «engineering» coming in to help, I had no Internet.
The hotel offered free parking as an apology. He couldn’t give me HH points, only the mgr can.
There are many other options, to stay one night before an early flight. I’ll try them …

Before I arrived at the hotel I was apprehensive since there were not some great reviews, but once I got to the room I was thrilled. The bed was perfectly made, everything was clean, the room was spacious, and it was nothing like some other people have experienced.
I had the best time at the bar, the drinks were well made and Miguel and Rusty were wonderful. There was also a live jazz band all night that were delightful to listen to.

Not worth the price. I mean it IS nice that it’s so close to the airport but honestly, it’s not even that worth it.
First off, know that a lot of the hotels near the airport require paid parking and this one is no exception. In addition to your hotel rate, you have to pay for every day you park.
The rooms are pretty nice but my experience was not that great. I almost had to have been moved to a different room twice because the sink and shower were literally spewing out and sprinkling out brown water. Attempts were made to fix it and when my new room did the same thing, I was told to just wait it out which was genuinely a bit frustrating not to mention the brown water being spewed out was kind of disgusting.
One or two lights in that room for the bed lamps didn’t work either so that was just another inconvenience.
The staff was friendly but that’s not enough to get me to recommend this hotel to anyone based on my experience there.
Spend your money on another hotel.

The front desk has warm cookies! They offer it to you upon check-​in and you can go up and ask for warm cookies whenever during your stay.
I enjoyed my stay here, the front desk was always helpful! Rooms are clean and they have a shuttle that comes to the hotel and airport pretty frequently. They also have a small gym that opens 24 hours. It’s pretty clean and you would need your hotel key card to get in.
Overall, my stay here was really nice here and I had no problems whatsoever.

I like this hotel. I’ve stayed here a few times now. The front desk is always friendly and they give you cookies, where’s the problem? It’s pretty standard as far as everything else goes. The rooms are clean and the beds are quite comfortable. They even give you bottles of water. The shuttle runs every fifteen minutes and it’s a convenient five minute ride to the airport. Having a view of the runaway is a plus in my book as I love watching the planes come in over the bay. However this could also be a very large negative in some people’s opinion. The noise is pretty constant of planes. I actually like the noise but I’m one of those people who prefer noise when I go to sleep.
Maybe I’m strange, but I particularly like airplane noise but whatever.
One noise I don’t like is the neighbors and unfortunately you sometimes get that too. I swear I heard a guy snoring on my last stay. Not good
Free wifi is another plus, and I’ve never had any problems connecting. I connect my phone, my iPad, iPod and whatever else I’m might be carrying.
I think it’s funny on Unilocal it says open from 6 – 12. It doesn’t close at midnight, trust me.

I needed to stay here one night. All I probably woulda wanted. The walls are super super thin. I ended up getting a room on the second floor next to the service elevator and regular elevator. I heard every single person go to the elevator. =\ that was probably the worst part and parking being $ 22.00.
But it was a good stay for one night.
Bed was comfy and got a warm cookie when checking in. I’d probably stay here again. Fitness center was pretty nice as well.

We checked in late around 10pm and front desk was really nice and friendly.
Our room was very modern, well stocked, clean and very quiet.
The bathroom mirror is awesome.
I could see that elevator and hallways are a little worn but not enough to make it a reason to complain.
I’d stay here again no problem.

I travel a lot for work. I would say on average two weeks a month and I am a rewards member for every major hotel chain. I decided to built up my points and status this year with the Hilton. I have stayed at numerous locations but this particular DoubleTree has been the WORST experience ever and will not be staying me at this location again.
There are two DoubleTree locations in the SFO area and I would definitely consider the DoubleTree in the city of Brisbane.
This particular location has the worse shuttle service to and from the hotel. The shuttle driver fails to stop at the designated area at least three times during my stay, leaving me stranded for more than 30 minutes.
Once arriving at the hotel, you are greeted by less than welcoming front desk clerks who don’t seem to know much about what is going on or able to answer my basic questions. Once getting to my room, it is there was nothing to be excited about. The décor is outdated, the A/​C unit is some 1970 unit attached to the lower portion of the window. There was no mini fridge in the room, which in my opinion should be a basic amenity at any hotel, but there was one just «sitting» around in the hall way. I had to resort to filling the bathroom sink with ice from the ice machine just to keep my food chilled. There are stains in the carpet, there were empty cigarettes boxes thrown in the hallway. This particular location was a complete disappointment and I will definitely not be coming back here again.

Deceiving. The hotel is beautiful and upon entering, you think you’re in for a great stay, but that’s not what I experienced.
I had a room with 2 double beds. Check in was easy and we received the signature warm cookies. Customer service was nothing special.
The beds were comfortable. However, my comfort was quickly ruined by the thin walls. I could hear my neighbors conversations. Room service was terrible. They didn’t replace all of our towels. They messed with the thermostat in the room. It was set to 75 and upon returning to my room, it was set to 58! Parking is an additional $ 22 per night, which is ridiculous! The room service menu stinks. There’s no fridge or microwave in the room. Not a lot you can do here. Check out was fast, but again, the customer service was nothing special. The girl serving us was confusing and at the end of everything, simply stated, «Okay.» and nothing more. I was left asking many questions on what else I was supposed to do when she should have just outlined it to begin with. Plus she didn’t even wish us a good day.
I would not stay here again.

This doubletree is huge. It has two seperate elevaotrs to 2 sections of the hotel. There is a walkway on the second floor that goes to both but otherwise, you have to be on the right elevator.
The gym is on the 2^nd floor. It is a good size with lots of machines and free weights and a pull up bar/​weight machine. I really liked the gym experience.
Breakfast at 37 North is slow. It is actually the worst part of the hotel. The food is good but there is no sense of urgency and the host and guy who pour water will not help you they tell you to wait for the server. And wait you do!
Parking here is annoying but i have seen worse. At least there are plenty of parking spaces but it is $ 25 a night.
Rooms are good. I have stayed in a few different kinds. Comfy beds, clean, etc. The lobby is pretty and recently redone. THe front desk people are not nice.
If the employees were nicer/​happier then this place would be 4 stars for me. But they are not so 3 it is. Not my fav, but I would stay here again if the other hiltons were full.

Every time I visit the city I always like to stay right outside and come here… this hotel is right by the airport and central to everything. Plus it has very easy access to hwy 101… The other bonus of this hotel is that for the area it is actually pretty reasonable compared to most of the hotels in the area. The rooms are nicely laid out and always very clean.
Some of the other nice features are the lounge area and nice on tap and wine selection plus it is huge with plenty of place to spread out with co workers or family. They also have a pretty good food selection and appetizers I have not had one bad meal here. I know there are nicer brand names to stay at in this area but I can say I have been to most and this Double Tree beats out most of them.