Texas Coalition for Animal Protection

I took my dog for a recheck after she was spade at Tcap’s Arlington clinic. The vaccination line was ridiculous and it took me quite a while to get a staff members attention to let them know I wasn’t there for vaccinations. After someone finally helped me my dog was taken to the back without them taking any information from me or telling me what was going to happen with her in the back. I had to ask the girl if she wanted me to tell her what was going on with my dog and she said «0h yea.» After about 20 – 25 minutes I went to the desk to ask for an update and the gentleman was very dismissive telling me to «just be patient.» After all of that and being there for an hour they bring my dog back and tell me I need to take her to a full service veterinarian because they don’t have the meds she needs. My dog was healthy before her surgery and after she had a UTI and vaginitis. I’m so disappointed in Tcap because they have spayed/​neurted my other dogs with no problem, but this time they dropped the ball. Avoid the Burleson location… so unprofessional.

Great friendly staff. Office was under remodeling, but that didnt stop the staff from their tasks. Low cost shots and spay & neuter program. Will be bringing my animals back for basic care.

I have Used TCAp many times and i have to say that they are great they really care. This was my first time ever going to the one in Burleson. What a mistake. I want to say that the location in Keller is awesome they have a great staff. so friendly and they care so much for animals. At Burleson they should be fired and find new help. They do not care in and out i got mad because the vet that was on duty never once even came to see my dog. I just purchased a dog and wanted to get him caught up on all his shots before i took him to my regular vet. The lady just came over and gave him shots and told me your done. I am like that what about the vet who does a quick look over heart worm test. she look dumb founded i have to pull blood. this lady was horriable. I recommend not t

I was a lot title concerned when I pulled up and saw a line outside 30 minutes before my appointment. I stood in line for maybe 10 minutes… they opened the doors and they were efficient at getting my cat checked in. The did an exceptional job with the spay and I would recommend them for any of your veterinary needs.

Get there early to beat the line but well worth the wait. You can tell the vet and vet techs love pets. Hard to beat $ 45 for all vaccines and heart worm test for my pig we will be back next year for sure!

Took my chihuahua to be spayed there yesterday. Very friendly and gentle staff. Flexible with letting me pay at pickup when my credit card snafu’d.
I definitely recommend this clinic to anyone looking for a less expensive way to get this important surgery performed.

**I read the other review on this page after using this clinic, however I read many great reviews on facebook before booking my appointment. Because of the review below I decided to wait a couple of weeks to monitor his healing before writing this so that I could give an honest and objective review.
I just recently adopted a 3 year old dachshund from a coworker and needed to get him neutered. I was able to call and get an appointment within a few days, they even offered me a next day appointment! The morning of the appointment (drop-​off is between 8 – 9 am) the clinic was very busy but everyone on staff was extremely friendly and efficient at checking pets in. You are required to bring your pet in their own carrier/​kennel, this is actually in my opinion more comfortable for my dog because he is used to his carrier and I always put a small fleece blanket inside for him.
I paid at the time of drop off, my total was $ 75 because I opted for the $ 5 rabies shot and $ 15 for a pain shot day of surgery and pain pills to take home. My dog was ready by 11 am, unfortunately I wasn’t able to get off work until 2 pm to pick him up, but the staff had no problem keeping him. Once I arrived they had him in his carrier waiting for me, wearing an E Collar (cone of shame) and rabies tag, they even re-​dressed him in his doggie sweater that I dropped him off with. He was a wake and very alert and did not appear to be in any pain, just happy to see me. The vet tech gave me all the paperwork, proof of his procedure and vaccine as well as information about the procedure and care instructions. She went over it all and explained to me in detail after care instructions and when/​how to give his pain medicine. They even have a 1 – 800 number with someone available 24 hrs in case of an emergency or if you have any questions. She talked to me about keeping him calm and limiting activity in order to prevent swelling and bruising, I was told to carry him outside to potty and carry him back in, no running around. Of course I have a mini Dachshund and as soon as we got home he ran around the house like a lunatic LOL He never once appeared to be in any major pain or distress, I continued to give his pain meds for 3 days as directed and really did my very best to keep him calm and limit activity, including sending my other doxie (his girlfriend) to stay at my parents house for a few days. He did experience a very small amount of swelling however nothing to be worried about, I kenneled him for rest periods and the swelling went down. I saw zero bruising and his incision is healing very well. I would definitely recommend this clinic and take another pet here in the future.

This is the third time we have used Low Cost in Burleson. Through speaking with vets and pet PROFESSIONALS I have found their «ways» barbaric. I will no longer refer ANYONE. I reviewed the process that Low Cost uses to spay and neuter animals with a couple local veterinarians after our last puppy showed massive bruising and consistent pain.
The vet, wishing to remain nameless (Followed up with three other vets also and confirmed information) told me that the process used by Low Cost was outdated twenty (20) years ago. The stitches closing the incision measured about 1 inch from up the puppy’s shaft and continued to about 1 inch across the scrotum. The bruising was almost immediate and moved in a butterfly pattern across his entire area and extended ¹⁄₃ up his belly. The vet (s) told me that was caused by the rough handling during the procedure and the «assembly line» mentality of the business.
I will say that the $ 95 I spent on this puppy to be neutered initially sounded like a great «DEAL». I am ashamed and very sorry for the pain and suffering I put our puppy through. He was literally in severe pain for about a full week, and on advice from vet (s), gave him puppy Tylenol (very different from human).
EVERY vet that I spoke to said that they would have done the procedure for about $ 45-​$ 50 more, but the recovery would have been about 1 – 3 days instead of the insane 1 ½ week that it took. Looking back at the other two puppies we took there, they ALL had the same recovery time, all had the same pain and surgical marks.
I plead with all who truly care about their animals, DO NOT GO TO BURLESON LOW COST. I have said before that I have taken three of my puppies here, but was assured by the low cost staff, that the bruising and pain was «Normal».