Serenza Salon & Spa

I made a spur of the moment appointment for a haircut with Yvette. After having a horrenedous haircut in September that left me looking like I was headed for boot camp, I’ve just been letting my hair grow.
Yvette really listened to what I had to say about my hair. That I’m not very talented styling it and prefer something relatively easy to manage. The cut she gave me looks great. I’m very happy with it. It actually has a «style» now and is much lighter since she took a bunch of the weight out by using a razor to cut it.
She’s not super chatty, but that’s ok, not everyone is. I will definitely return to the salon in the future for haircuts and other services.

I went in for a Balayage with Amy. She used foil in my hair for a Balayage, I have never had foil in my hair for a Balayage, and my previous salon used plastic wrap. So it was a little different than I expected. Also, when she asked what I wanted I let her know that I wanted to go lighter and blonder on my Balayage that was done three months ago in my previous salon. She only lighten some parts of my hair. So it really just felt that I got highlights. The whole experience felt rushed, and there were two clients getting hair color that were there before me that were still there after I was done. Amy was pretty rough with my hair too, and I had a head ache by the end of the appointment. Overall I was not happy with the service I received and didn’t think it was worth spending $ 105. The vibe I got from her felt rushed, and that she was unhappy to do my hair. This experience really made me appreciate my old salon in LA!

OK haircut and OK facial. They were friendly but my hair was frizzy all over when the cut was done but she was trying to hurry me for the facial since they were a bit behind with the haircut. I think there are better options for the same price in the neighborhood now that more spas and salons have popped up.

Can conveniently book a reservation online but not certain at all they welcome all customers. I felt rushed. Also ordered a facial online with the massage. I was charged for both as they sent me directly to the register to pay after the massage and NO facial. The young lady at the register seemed to want me out of there too. I told her I didn’t get my facial and instead of giving me my facial, they just deleted it from the bill. Next, the young lady ask if I wanted my receipt and I said «absolutely». She completed the transaction, I signed and STILL tipped the massage therapist, but no receipt. I asked for the receipt and she says she thought I said no. At this point, please don’t worry about that receipt, don’t worry about me ever coming back or recommending you to anyone and don’t worry about an excellent review

Dirk was great. I needed a cut and color and dirk seemed to know exactly what I wanted! Love the atmosphere, people and great service. had a foot soak while I waited for the color to be timed! AHHHHH…

This is a lovely relaxing spot in a convenient location. Best of all, Mallory is there! She is the best stylist and a lovely human being. I do not like to spend a lot of time fussing with my hair and she has found a cut for me that is easy to style and doesn’t need a lot of updates or products.

I went here for a simple trim and the hairdresser didn’t listen to me very well. She cut way too much off and cut my nags so short they looked awkward. The haircut, admittedly, didn’t look awful it was okay — just not what I asked. Then they were extremely pushy to schedule me for another appointment then followed up with texts to get me to schedule. It was rather annoying and I haven’t been back.

Kelsey is seriously so amazing! I’ve gotten my hair cut and colored by her on multiple occasions, she is my go to stylist. She listens to what you want and applies it without giving unrealistic expectations. She makes sure that you leave with the style/​cut/​color that is the most flattering. I always feel amazing after my appointment. I can’t wait to go back!

I went here for a Saturday morning appt with Kori and I was pleasantly surprised. I got my first great cut in over 5 years. I also bought some label m shampoo and condition that I have been really happy with. This salon also carries Eminence face care which is proof to me that they are a knowledgable salon. I also had to bring my daughter due to miscommunication with my partner and she never complained once. I will be returning.

I don’t usually get my hair done professionally and wanted to treat myself and have heard good things about this salon so decided to try it out. My stylist was Kori, I really liked her a lot! The only thing that was kind of crappy was I had talked to the lady at the front desk about how much I wanted to spend. She said for a half foil and color it would be $ 120. I told her I didn’t want to go over that amount and even talked to the stylist about that as well. As she was rinsing my hair she said the highlights turned out lighter than she wanted so she was going to put some hair color over to darken them up. I said okay… not knowing she was going to charge me $ 30 extra to do so :-(So my $ 120 visit turned into $ 150 dollars + $ 20 tip :/​I just wish we would have stuck to the original price we agreed on. But oh well… I don’t think I will be returning unfortunately.

Love this place, Dirk is fantastic. He listens to what I want and creates a stunning cut for me every time. And –this is really important to me– Dirk’s cuts always grow out very well.
I like my cut when I walk out and I still like it months later.

Helena is AMAZING! I had never really done anything with my hair and I decided it was time for a change. I asked for a haircut and some peekaboos and she definitely delivered. Although my hair was a lot shorter (I’ve never had short hair), I realized it was exactly what I needed. With some layers and some highlights, I left feeling refreshed and happy. All nervousness aside, I’m glad I put my trust into the right hands. She was recommended to me by a friend and I would greatly recommend her to any one of my other friends. I love her! I will definitely be back!
Tip: Schedule an appointment first!

Thank you, Michele, for the wonderful glycolic facial peel today. My skin looks and feels so soft and perked up! I’ll be back!

I absolutely loved going here. I previously went to vain downtown, and unless I wanted to get a $ 75 haircut, it was always just meh.
My stylist was Dirk. He was friendly, funny, and kept conversation going. In addition to having the skill to deal with my unruly curly hair (which is something I have had other stylists struggle with), he gave me tips on how to repair my hair from my dorm room dye job. There was no pressure to have it colored or treated there, he simply have suggestions on how to make it look better when I had the money, or wanted to do it.
The cut is fantastic. There is no weird triangle around my head, and it is the perfect length for someone who is always on the go but wants shorter hair. He even gave me styling tips before I left.
I don’t think ill ever go back to my old salon after my fantastic experience here. Five stars.

I came in for a drastic change. Kori gave me an asymmetrical cut, dyed all my hair a nice violet color and did my make-​up in exactly the type of punk-​rock look I was hoping for. She’s so easy to work with, very attentive and really cares about how you want everything to look. My hair came out a little more red than purple but I love love love it! I’ll absolutely be returning just for her!

I have only had horrible experiences here. The first time I went was to get a hair cut. I asked for a simple trim and told her that I liked the length it was but I wanted her to freshen it up. She barely cut any hair off at all and didn’t even touch my bangs. It was really bad, like she had never cut hair before.
I decided to give the place a second chance when I got a shellac manicure there with my step mom. Corina did my nails and Helen did hers. Corina did an okay job. She left a few little bumps of nail polish in my nails and just tried to paint over them instead of actually fixing them. She wasn’t great to talk to and was a little condescending but she wasn’t terrible and the shellac lasted two weeks. Helen was pretty bad. She left bumps on my step moms nails as well as little pieces of cotton ball from when she took her original nail color off. It was especially bad because she talked about being a perfectionist before she started.
After two weeks one of my nails came off and so I decided to go back to Corina to get a new color because was too lazy to find someone new to see, which I regret and I will not make the same mistake. I also set up another hair appointment, with someone new this time. Danielle gave me the worst haircut I have ever had. She gave me layers that have two lengths; the full length of my hair and half way down my hair. Half my hair is to my chin and the other half is past my shoulders.
This place is terrible.

Amy is great. I followed her here when she left her previous salon. She has been doing my hair for over a year. I would recommend her to anyone.

My wife started going to Serenza for Kori, because she really loved the work that she’d done with her hair previously. Curly hair can be difficult to style well, but Kori understands how to give a cut that will look great worn either curly or straight.
The atmosphere at Serenza is upscale and relaxing. The back wall of the salon area are a row of windows looking out onto a courtyard. Though the parking lot can be confusing, the location just off of 1^st Ave is great.

(Review of wax/​facial only)
Recent transplant to the area (from N. Seattle) and have been looking for a new place for a great brow wax.
Booked with Taryn, and she did not disappoint. Been back since, and have also had a facial from her. She gives a great consultation, perfect amount of conversation. And, I’m so pleased with my eyebrows and my skin. The neck and arm massage were very good too.
There is one front desk person who is so friendly (another not so much). Easy online booking. Not as fancy as Habitude, but also not as expensive, although definitely high-​end for the area. I’ll definitely be returning.

I’ve been going for a few years for facials, and my daughters get their hair cut there. It was fine, but my one daughter did have a pretty so-​so haircut once. We asked for an a-​line bob and she got a dutch boy. I finally bit the bullet and went for myself. I wanted some ombré highlights like Jessica Biel. I ended up with these terrible stripes starting halfway down my hair. I complained and had them fix it. Although it was still pretty ugly looking it was pretty close to the color of the rest of my hair. Essentially I paid $ 125 for really bad highlights that you could only really see because I look like a tiger from Jersey Shore. I’m a performer and I’m honestly pretty mortified to go on stage looking like this.
I should have stayed with Vain. Forget convenience. Go to Vain.
If you want something simple I’m sure they can accommodate. If you want trendy, go to Vain.
When I explained I couldn’t wear my hair up because the blunt bleach line would show, they explained the Hollywood starlets don’t wear their hair up either because they too have the bleach lines. I polled my stylist friends (that I should have gone to in the first place) and it was confirmed, this is in fact NOT the case.
I asked for this
I got this :(