West Coast Better Homes Inc

West Coast Better Homes Inc installed a roof next door to me in Burbank this week. I understand the noise, but I don’t have to listen to a blaring radio all day as well. Plus
they were careless, Debris, old fencing, old wood strips littered my yard, smashed my plants and bushes. I am sure there is a way to do this job without causing harm to the neighbors.

They’ve escaped from the telemarketer boiler room and are now roaming the city;aggressive foot soldiers banging on our doors, aggressively trying to set appointments without any knowledge of the construction business!
Telemarketers on foot … that’s all these shifty guys are!
The bottom line is that legitimate contractors DO NOT send pushy people door-​to-​door to set appointments.
How could a business owner not realize that these foot soldiers, and aggressive behavior that they exhibit, become representative of his company?

Well I took advantage of a sale on their roofs because of a large order on the area that allowed for a break on the price of the material. This along with a pushy salesman managed to promise me more than they could offer. Didn’t deliver. Roof material was superb and the installation was great. Getting them to pay for the additional roof repair on the wood boards before they put on a guaranteed roof was impossible. Installation took two extra weeks, but that was not the worst of it.
3 months after they installed the roof I get a call, several calls wanting me to upgrade my roof to a new one! I told them I did with them but they kept calling. ONE YEAR GOES BY, and today I get BOMBED by phone calls AGAIN! to replace my roof with a new one. They called me today FOUR TIMES with different callers wanting me to get a new roof.
DON’T THEY HAVE A LIST OF PAST CLIENTS? ARE THEY NOT ORGANIZED ENOUGH TO NOT CONTACT OLD CLIENT AND UTTERLY GET THEM PISSED OFF WITH PHONE CALLS ALL DAY???
They are unorganized and only want your money, forget the customer service…

I had my roof installed 2 years ago, and I’m very happy with the service and workmanship. They were clean and fast, all high quality materials, and their follow-​up is fantastic. Every year they stop by to check the roof and make sure everything is good. My roof has a lifetime warranty, which will come in real handy when it’s time to sell. They’re not cheap, but you’re paying for quality you can count on. Highly recommended!

had some issues with company and when they saw what our concerns were they said they would go above and beyond sill waiting on a few things. over all sloppy work. left junk in neighbors yard. spoiled oil from old truck in our driveway and cut some corners on the job. overpriced and not thorough.

Nope! Don’t bother! Bad install, neglect and no follow up or care. Damage left inside. Would never recommend! Feel free to inquire!

Pushy door to door salesmen. Two suspicious looking dudes dressed in safety orange visited my house. I mistakenly opened the door thinking they were city employees. The immediately started their pitch asking me if I wanted quotes for this or for that and just would not take no for an answer.
Common sense dictates that if you have to go door to door to sell your products then you probably have a serious issue trust issue with your customers and repeat business. I have a policy of not doing business with door to door sales men and I guess its time to put up the no solicitors sign.

I have never used these people, and yet they call me regularly even though I have repeatedly asked them not to call me. They are rude and insistent on the phone. I would never do business with such an unprofessional company.

A sales representative from West Coast Better homes knocked on my door and offered to provide a free estimate for my roof that was leaky, old, and worn. I was glad that I didn’t have to search for a contractor but that one came to me, I think that is a great buisness model, because the people who actually need the service will be receptive to the ideas presented. I was sold on their methods of installation, material use, and safety precautions that were explained, and settled on spending 10k more than I would have with another company also because of the fact that they would work with my insurance payment restrictions.
At the end of the day i have a beautiful new roof WITH LEAKS that I have asked them to come back and repair several times to no avail.
I guess after they get the money, their amazing warranty and good customer service that I was sold on goes out the window!!!

I recently had my roof done and I am so very pleased with the end result. A couple of men stopped by and gave me a quote… usually I dismiss these types of people at the door. I have to say I am glad that I didn’t. They were very kind and helpful. I then decided to use them to replace my roof which by the way was in much need of being done.
They were great to work with, came to the house and did all the paperwork there and then were very speedy in the work once it began. They completed the project in 4 days and all this while I was out of town. I was sent amazing pictures of the daily progress and then of the end result. It looks amazing!
I did have some mess in my garage due to the repair, but Sergio and his team came prompty after my call to clean it up. You would never have known there to be any issue.
It was a pleasure to work with Sergio and would highyly recommend West Coast Better Homes to anyone in need of a new roof.
Thanks!!!

First contractors I ever hired that finished the job early. Can’t say enough about them. Clean, professional, and quick. They tore my old roof off and put a new one on in less than 3 days. All I paid was a deposit and 1 week later, I’m still waiting for my first bill on the payments. I’m on a fixed income and they worked with me. These guys were lifesavers.