Star Driving & Traffic School

Star Driving & Traffic School is the best. I took lessons with the school. My main instructor was Nancy. All I can say is Nancy is the best! I was very nervous and not confident about driving. Nancy built up my confidence and made me feel so comfortable behind the wheel. She was very responsive and very knowledgeable. Definitely recommend!!!

Student driver at this school just clipped my mirror, fled the scene, and then decided to come back. The driver and the instructor both looked at me when it happened but decided to keep going and pretend it didn’t. When they came back to the scene they acted like they didn’t know they hit me. The instructor also refused to provide any kind of photo identification at the scene of her or the minor.

Nancy was good. She was patient and went through the entire process with me — from my driving lessons to my behind-​the-​wheel test at the DMV. I passed my test the first try! Will definitely recommend to friends. :)

My experience with this school has been nothing but positive. The people who work there are very polite, efficient and focused. My instructor Nerses was very helpful and knew about everything related to driving. I seriously recommend this school to anyone looking for a great and affordable school!

He taught me everything I needed to know and I passed on the first try! Nerses knows the process well and he’ll fix bad habits right away.

Thanks for the driving lessons for my son. He passed at the DMV. Good job by the instructor. Definitely recommend.

I got my driver license 2 days ago. Instructor was so patient. Thank you so much Nerses and Nancy.

Star driving school is one of the better driving schools in Burbank. I have tried other driving school in the area too. But Star instructors focus on the right technique and rules and they ingrain it in you during your lessons.
Definitely recommended.

I completely enjoyed this traffic school. It was interesting in the beginning because I was the only one in the class that day, which Nerses (the owner) says rarely happens. However, he was very pleasant and extremely knowledgeable. He explained the material perfectly and answered all of my questions very well. He even provided snacks and tea/​coffee, which is always appreciated. In addition, Nancy, was also very helpful, explaining the process to me when I was trying to book my appointment. I would recommend everyone to attend this school.

Anything less than 4 stars is just inaccurate!
They are a smaller local Burbank business, which I love, that truly has taken care of my daughter’s behind the wheel training.
Nancy answers the calls and explains the process, prices and schedules the behind the wheel with instructor, Narses. Because they are known by other Burbank High Schoolers as the go-​to, it can be difficult to get your time scheduled. Not a big deal if you call at least a week or 2 in advance to schedule your trainings!
Now agreed, Nancy is a little difficult to communicate with, gets agitated easily with scheduling conflicts and can be a little rude over the phone (example yelled at my daughter because of a conflict of where to pick her up). She just needs to learn to be more professional over the phone — Nancy, please relax!!! Hence the 1 star knock off.
However, their saving grace isn’t Nancy but the driving instructor, Narses. I can’t speak to the previous Unilocaler’s comment but from our experience HE IS AMAZING! He truly took the time to explain in detail the basics and then some. He was never rude, grumpy or miserable. On the contrary. My daughter said he was patient, thorough and sweet. He even offered to buy her lunch (drive-​thru) when she was starving from getting picked up right after school and practice.
He does go out of his way to explain the do’s and don’ts as well as offering a free brief brush up lesson right before her DMV exam. So for Narces, he gets 5 stars!
Will update when my daughter gets her driver’s license!

THEY SUCK!!! The instructor was just grumpy and miserable and would press the brakes really hard whenever I commit a mistake. He focused more on what is right and wrong for the behind-​the-​wheel rather than really teaching you how to drive first. I wasted my $ 80 for that 2 hours! Don’t ever think about calling them!

Upon receiving my official letter and traffic school information in the mail for the first time, I knew I wanted to do this right the first time– no do overs please. I wanted to sign up for traffic school, do what was required of me, and submit my certificate to the DMV without any issues of completion since my traffic school needed to be done within 10 days (yep, I procrastinated). So how was I to choose a school? I felt I needed to choose a traffic school that was recommended on the list that was sent to me by the DMV, because apparently, there are some traffic schools that are not legit. Okay, no problem. Let’s start by checking the online reviews of the ones in my area. Whoops, looks like there aren’t any. Guess I need to choose one and take the plunge. So I chose Star Driving and Traffic School.
I didn’t know how this process worked (since I had never had a traffic ticket before) and anytime I don’t know how a process works, I get worried, because anything can happen if either you or the other parties involved don’t do things the right way. It’s for this reason I like to try to handle things in-​person.
The first thing you need to know is they seem to work primarily by phone. If you arrive at their door unannounced, there’s no guarantee that someone will be there. I did see hours posted on the door when I showed up randomly (to sign up myself for traffic school with a live-​person), the door was locked. I didn’t have a problem with this, because I find many legitimate businesses that are small businesses operate this way.
In calling, I was greeted by a live-​person, a woman’s voice. Although the phone connection was a little hard to hear, she was very official. When I explained I was looking for traffic school for a ticket, she explained that they had four-​hour class on Thursday evenings, or 8-​hour class all day on Saturdays. One thing that was a confusion at first was that I didn’t know how many hours I needed, but this became clear after the conversation with the woman– I needed to complete 8 hours of traffic school. Since my due date was only days away, I decided to sign up for the $ 40 fee and get it all done on Saturday. They accept cash, check, and (I think) money order. It wasn’t very difficult, just give her your name, tell her what day you want, and then she explains that you need to bring $ 40, your DMV traffic school paper you received in the mail, what their location is, and what time to be there.
Star Driving and Traffic school is located on Alameda just at the border of Burbank and Glendale, near Glenoaks. They are on the opposite side of Alameda from Trader Joes, and they are about a half of a short block down the street from the parking lot that is designated for CVS pharmacy. The driveway that leads to their rather small parking lot in the back is easy to miss, and despite what the strict parking signs say, if you are going to the Star Traffic, you can park back there. I didn’t because I thought it was for the workers of other businesses in the building. Street parking is available if you can find a spot, which can be tricky to find. It has parking signs that say 2-​hour parking only, but we were told that no one has enforced that for years, so I suppose you park their at your own risk.
Once you’ve parked and found the building, they are not difficult to find because it’s the first door on the first floor. The facility is nothing fancy, but seems adequate enough for a class. Our class had about 8 or 9 people, perhaps if the class had more people it could be uncomfortable.
The teacher was great. He encouraged us not to worry when we were asking nervously about the test we had to take. Yet, still, he is dedicated to the class enough to make sure we understand everything, including obscure traffic laws. He makes the class simple because he knows the traffic laws are ambiguous and conflicting. He definitely knows his stuff. He even holds a seminar each year with police and fire men to go over laws with them and how they choose to enforce those laws (because written law is ambiguous). In eight hours, I had laughed, learned and cleared some confusion on driving laws and this definitely made the time go by in an easy and pleasant manner. He was upfront about the law, how law enforcement handles situations, what situations are the most dangerous, what situations he has been finding get the most tickets for, and just lots of other information that a driver– new or old– would find valuable for surviving the world of legal risk that driving comes with.
He made a pot of regular coffee (nothing fancy), but if you want anything else you can stop at the Starbucks down the blocks before hand. We had a 15 minute break, and then later an hour or so for lunch. There’s food/​drink places in both directions on Alameda.
I hope not to be back, but if I ever need to deal w/​anything traffic related I’ll come here– they know what they’re doing and they care about the drivers first.