Southland Heating and Air Conditioning

I had the good luck in having DAN come to fix my air-​conditioning. This is the second time
once for a rental and now for my home. Dan was courteous, on time and nice as pie.
Would recommend DAN in a minute. 11 out of 10
Cam Cheney

I bought a Trane A/​C and Heating system from Southland and they seem to have done a very good job with just a next-​day installation. For that I’d give them high marks.
However, I told the salesman as well as the workers on the job that I wanted to keep my old thermostat after they installed the new one. Unfortunately, they left without returning the old thermostat to me –and after several calls, including three I left with the person who sold us the package, I got no response of any kind. The old thermostat had a valuable function that I’ve not seen on any other units — a log of the entire time the equipment has been operating across days, months, and years. That way I can monitor several parameters as well as how much I’m saving over the previous system.
So, I’ll enter a credit card dispute for the return of the old thermostat or a credit for the $ 100 extra I had to pay for the new thermostat.
Conclusion: Probably a good company for installation, but watch carefully for what they sell you; and don’t depend on any after-​the-​job corrections. I would have expected a higher level of professionalism…

I’m sure that many other companies can do the same good installation for similar pricing and better attention to customers after the job is done.

Matt Alba came out and looked at our home inside and out and came up with personalized plan to install central air and heat that would meet our unique layout plan. He also was able to offer rebates that no other company had made us aware of saving us a lot of money. The team came in at 8:30 am like a swarm of worker ants and were clean, friendly and efficient. A special shout out to Willy and his team. They were finished by 6:30 pm leaving the house spotlessly clean and nice and cool. Thank you Southland for a wonderful job!

I recently had to replace my entire HVAC system. After getting 3 quotes, I went with Southland. They were not the least expensive option, but I was impressed with the thorough and detailed quote Matt gave me, and the time he took to explain what needed to be done. However, I was really impressed when his team came to do the job. Total professionals; arrived on time, wore the blue booties over their shoes, and did not make a mess. They covered not only the floors, but the walls and all my furniture before they got started. Then, with a team of ~5 people, led by Rudy, they got the work done in a day, cleaned up and got out by 4:00PM. The guy who came to inspect the work for the permit stated that they had done a beautiful job. Love my new, very quiet, HVAC system, and know that if there any issues, I know where to find them. It pays to work with a top rate firm. I would highly recommend Southland.

My AC fan coil failed and after getting the run around from the company who had originally installed it, I decided to try some other AC repair businesses. Southland was by far the quickest to schedule a visit to asses the problem and they also offered the best price and the earliest service date. Matt was extremely helpful getting everything set up and the service team was prompt and professional. The installation went smoothly and their work was very clean, covering every area that they set foot on with plastic. I will definitely use Southland again in the future and will recommend them to my friends.

I had two air conditioners stop working in September 2015, during the 100+ temperature days in Los Angeles. I furtively began calling AC companies and was basically ignored because the job didn’t promise to be a big one. Most AC companies want construction installation contracts, and don’t want repair or single residential contracts. Fortunately, my phone call was promptly returned by Matt Alba, the owner of Southland. He took his time to answer any and all questions I had, and made an appt for a free diagnosis and estimate of my issues.
His honesty and sincerity was apparent, especially after I used other companies for a second and third opinion. I appreciated that he, the owner was involved and included in every step of the job. His crew was especially knowledgable, speaking excellent English, and explaining every step of the process. Matt arranged for the warranty and permits to be a part of the process. Something that could have been stressful and a disaster was painless and even pleasant, thanks to Matt Alba. I have hired them to do a yearly maintenance of my new ACs.
They are the best.

Dave Molina of Southland and his team recently installed air conditioning in the rental unit of my duplex. Again their service was exemplary. Dave had the best solution, equipment, and price. He came to look at what was needed and they installed it in one day by the end of the week. It works great and my tenants are thrilled — just before the recent heat wave too. It is rare to find a contractor who is so reliable and provides such quality. They have my highest recommendation

We had a unique job where a minisplit AC unit was already purchased and was a slightly tricky, but small install in a garage build out. After being turned away by several installers and companies for not wanting to deal with such a small job, we contacted Southland AC and they immediately emailed back, which then quickly lead to a call. Spoke to Matt who was still willing to try and take on our «small» job even though it was during their busiest time (July Heat Wave). He came out to inspect the unit and install area and was very knowledgeable and still willing to work with us given the circumstances. The following weekend Rudy and his crew were friendly, professional and did a quick, clean and great install. Our converted garage is now running cool and quiet. We would call Southland again in a heartbeat for any AC/​Heating needs. Thanks guys!

I decided to work with Southland to install central A/​C in my townhouse on the recommendation of a neighbor who’d just done an install and was thrilled with Matt and the service they received. Mine was a particularly complicated installation because my place isn’t designed for A/​C. I got estimates from two other big companies, and they couldn’t figure out how to install it. One guy said «you might just want to get some really good fans,» and the other guy recommended mini-​split systems, which were an interesting idea, but no bueno aesthetically, and turned out to be almost as expensive as central air.
When Matt came, he had a really good plan, and figured out how to solve the problem of not enough air flow to my master bedroom, which was farthest away from the furnace. He’s a super nice guy and was really easy to work with.
The day of the install, he and his crew showed up right on time. They put up lots of plastic and tarps to protect my home, which I really appreciate. And then they worked their butts off all day – it was amazing – I’ve never seen such hard workers. And at the end of a long day, the foreman, Rudy, who was awesome, wouldn’t leave until he was sure I knew exactly how to operate my thermostat. I really appreciated how much they cared that I was happy with my new system.
And now, I have an awesome new A/​C system that I can program remotely on my phone for the days when I’m worried that my dogs are home and the house is getting too hot. Yay!

I replaced my entire heating and cooling system with Southland and I am happy with my decision to use them. I met with Matt to start the installation and he is very responsive to all my calls. I had a follow-​up service request and he had somebody contact me within minutes. The Technician Dan was excellent.

I’ve worked with Matt and his team on three separate projects now, and continue to be impressed. The quality of the work is impeccable, the technicians are professional and friendly, and Matt himself couldn’t be easier to work with. They go out of their way to make sure the job is done right, and I think that’s pretty rare these days. For instance, they were mid-​way through this installation when I realized we might not get enough ventilation in a particular room. I asked Matt about adding a vent, and after looking at the room he agreed they should add it. For no additional charge! When I asked why he wasn’t charging me, he said «because it’s the right thing to do.» When’s the last time you heard THAT? I can’t recommend this company highly enough, and wish all the vendors I work with were as conscientious, professional, and easy to work with.

I recently had a service call with Southland heating where it was determined that my heat exchanger was cracked. I decided to have them replace the furnace the following day. It took them 8 hours and they did a thorough job. I deducted one star for the confusion between the sales team and the installers. The installers were very considerate of my home and pleasant to work with.