Samantha Han, MD

DR. Armine Ghazaryan is truly the best along with the staff… I have never waited longer than 5 – 10 min in the waiting room or the exam room. DR. Ghazaryan always made me feel comfortable answerd all my question never made me feel rushed.

Every one is nice and provide great service. Dr Gazaryan delivered my baby and she was great. The place is nice. The only thing is that it always takes a really long time. There where times I waited 1 to 1 ½ hours for them to see me. I didn’t really see the point of having an appointment. That was the only thing I hated.

Unfortunately, the poor rating is accurate. With my insurance I have given only two names to choose from with Dr. Han being one. I found the office staff to be fine, not amazing but not horrible. The wait in the waiting room was 30 min but I did not wait long once in a room. The physician was polite but very quick. She did not even comment on my sky high BP nor did she do even a minimal exam, I would guess she was in the room for about 2 minutes total. What has been the most frustrating is I requested my results be mailed to me because I knew from reviews how poor patient communication is with this office. It has been a month with no results. I have called the office and been unable to speak with anyone in reception as I just get a message saying they are too busy and to call back at a later time. I have left several messages with their lab, with no response. It appears impossible to actually talk to someone. I am thinking of just showing up at the office in person. I am so glad my insurance changed so I can find someone else. I would really worry if I had any issues or complications as there is no way to contact anyone. I doubt they read these reviews either so its unlikely to change.

Dr. Armine Ghazaryan (partnered with Dr. Samantha Han) is a true professional. She takes the time to listen to your questions and concerns — which was very important to me and my husband. She was respectful and supportive of our desire to have a natural/​unmedicated birth using the Bradley Method. I trusted her implicitly during the birthing process and I am so grateful for her role in allowing us to achieve our goal of an unmedicated birth. I safely gave birth to a healthy 7 lb 13 oz baby boy in December and Dr. Ghazaryan will always have a special place in our hearts for making it a positive experience! I also can’t say enough about her office staff… from the nurses to the receptionist — they were always friendly, organized and professional!

I’ve seen Dr Han for years and neither her or the staff care about patients at all. Expect to wait over an hour to be seen and if you want to call for an appointment good luck you’ll be on the phone all day because you can’t leave a message with scheduling.
After wasting your entire day because it’s not like you have a job or anything else to do, you speak with someone who usually doesn’t or can’t answer your questions so you have to wait days for someone who can answer you to call back which usually is on a block number after office hours so if your like me and don’t answer calls that are blocked you’ll miss it and can’t call them back because they are closed.
Also make sure they spell your name write, birthday etc before leaving your appointment because I’m still waiting on my insurance to approve my next medicine for 2months because the office staff can’t input my correction information.
The only good thing with this office are the nurses but nothing more! Thankfully I’ve found a new doctor and staff that does care about their patients and work in a timely matter.

I went for my first appointment today and the nurse who took care of me before seeing the doctor was outstanding. She made me feel comfortable which is what I was looking for since I was very nervous. The wait wasn’t long at all and Ms. Han made me feel just as comfortable and answered all my questions without problem. The staff in the front is so/​so but the ladies behind the doors make up for it!

I’m not sure why the negative reviews. .Dr.Han has always been amazing. I have never waited longer than 5 – 10 minutes in the waiting room or an exam room. I have been with her going on 8 years.

The entire office does not care about its patients. Not a single staff member genuinely wants to help. Staff over phone will never help you in any way, the office always full. They just don’t care.

All the negative reviews I was reading actually are true. I give zero because Dr. Han does not know anything about her job. Her office is always full with patients but her knowledge is zero. I waited 2 hours for just 5 minute check up and she did not solve my problem. She told me to go home and if my problem is not solved to go back in 6 months. She just charges the insurance no help from her.. After so many negative reviews how is her office still working? I should have looked her up in Unilocal before visiting her office

Dr. Samantha H. Han at 191 S Buena Vista St Suite 300 Burbank CA 91 505 is the worst doctor on American soil. She dose not deserve any star or sticker. Her office is not a Doctor Office; it’s a butcher house. The staff is overworked and the day is extremely overbooked. They give appointment to clients every five minutes and will make you wait for three hours (not exaggerating) without any sympathy. They have no respect for you or for your time, and God forbid if you are in pain (good luck). They have no customer service and do not care. The staff is so unorganized; the right hand doesn’t know what the left hand is doing. When you call for an appointment, they tell you that they are booked for a month. They will scheduled an appointment after a month, and will cancel before a day to your appointment. Without any sympathy; will schedule you after another month AGAIN. Anytime you call the office, the line is always busy and when they answer they say «hold please» and you are on hold for minimum of 30 minutes. The staff will say, «we will call you back», but never do. Dr. Han is after the insurance payments that she will get on our behalf, without giving us the care she is getting paid for. I believe million of the bad reviews Dr. Han got. The bad reviews are 100% correct. When there is a smoke, there is a fire.
I drove my daughter to Dr. Han’s office during her first five months of pregnancy. I was horrified of the treatment we got from Dr. Samantha H. Han and her staff. I begged my daughter to change Dr. Han. It was a nightmare to call or to visit. On the day of our appointment; after we waited for two hours and forty-​five minutes to see Dr. Han; she was with us for four minutes ONLY in a very mechanical way and she exited the room leaving us with more questions than we came in. She is extremely detached and has no emotions. She will make fun of your concerns, worries, and pain. You will never get personal care at this office. Dr. Han doesn’t have any interpersonal skills; she’s very cut & dry. She is in the wrong profession. She has no clue about patient/​doctor relationship. Dr. Han dose not even remember her patients. She told my daughter «aren’t you the one who had twins» when it’s really my daughter’s first child. I hated driving my daughter to the butcher house and watch her being abused. Also, they don’t validate so we paid $ 15.00 dollar for parking fee on each visit because we were there over 4 hours.
After getting another doctor; we found out Dr. Hun never reviewed the results of my daughter’s blood test and that my daughter had an infection and she was anemic while she is pregnant for five months. We were told mother and child have been extremely neglected and some important tests were never done at three months of my daughter’s pregnancy. We changed doctor and requested her file; but the new doctor never got it. The staff lied and said we faxed it, but never did. It was only faxed because I said we are on our way to pick up the file, and then it was faxed. If anyone or any insurance tells you to go to Dr. Samantha Hun, run as fast as you can to the other way. You might be running for your life.

Literally writing this review in one of the rooms at the doctors office because I’m bored OUT OF MY MIND. My appointment was at 4pm and it is now 6:40 pm and I’m still WAITING!!! If I hadn’t taken the day off work and wasted sick time I would have left hours ago. NEVER COMING BACK EVERRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR­RRRRRRRR. Negative stars to this crappy medical practice. Hope I get out before Christmas.

I’m not really sure where to begin. I was referred to her by my regular doctor since she’s located in the next building. The wait wasn’t interminable, the staff weren’t inattentive, and when I got in to see the actual Dr. (Dr. Han) she was very fast, efficient and sort of detached. I’m 58 and have some female issues I’m dealing with. When I told her I’d been crying everyday and asked was this due to menopause she told me that I was «just depressed and to go color my hair, that would make me feel better»!!! The absolute gall of her to make fun of my suffering, let alone that dismissive comment was beyond unacceptable.
Then… after a few visits to the lab for mamo’s and ultrasounds, she has a nurse call me to ask if I have any other symptoms. I said not really — just the insomnia, mood swings, and sadness. She asked if I had hot flashes and I said «no, I occasionally get «warm flashes». Next thing I know she’s telling me the Dr. is prescribing something for my symptoms. I asked what it was — she said Brisdelle. I asked if it was a hormone and she said «no», it’s for your menopausal symptoms. I asked if it was an anti depressant and she said «no, it’s for your menopausal symptoms». Come to find out she had NO IDEA what she was talking about or just lied to me. It is, in fact, a low dose of Paxil, replete with all the side effects of an anti depressant and mainly for hot flashes. The absolute least symptom I deal with. I will be finding a new gynecologist. Telling me to go color my hair was not only dismissive and rude, but thoroughly ignored my problem! Thanks for ordering the tests… that’s the best I give her.

No customer service at all! They don’t know how to talk with the patient and what is patient care is! Don’t know about the doctor, but her clinical service is horrible, even if u have a emergency situation nobody gonna help u in this office! Call them after ER with insurance authorization already, they don’t care if it’s emergency or not, no excuses. And girl on customer service Suzy really need to take a classes call ‘patient care’. If I could rate it with 0 I would do it!

Yes the wait to see Dr. Han is extensive, but very well worth the wait. I have been a patient of hers for a few years now and every time she has been very thorough and extremely gentle. I agree with some of the reviews regarding her staff, they lack attention to detail and they could be a bit friendlier. But her assistant that I frequently interact with is very knowledgeable and prompt. Thank you Dr. Han for your hard work and dedication.

This is a ZERO rating (the only option I had was a ‘1-​star’):
The worst possible Dr.‘s office! If you call, you are on hold for at least 30 mins., the office will say «we will call you back» but they will never call you back. Dr. Han doesn’t have any interpersonal skills, she’s very cut & dry, in wrong profession, doesn’t have patient/​doctor relationship. I’ve been to her only once for my annual checkup & unfortunately my insurance allows once a year checkup, so I won’t be able to go to any other doctor until the year is up. To get my prescription refilled, I had to call 5 times, each time I had to wait 30 mins. and I still I haven’t received my prescriptions. Try to avoid going to see this Dr. Han as much as you can!!!

How about zero star?
Incompetent staff. (1) I had a biopsy and it took them three weeks to send me the result after they initially said they would call within a week. (2) I had horrible side effects from from a medication including severe but intermittent cramps. When I called, I was told that the doctor will have to see me but they have to secure an authorization. Jessica (that’s the staff) said that they submitted it as urgent. When I called the provider, I was told it was submitted as routine. I then informed Jessica who said she’ll modify it. Of course she didn’t. When I followed up with the provider the next working day, I was told that modifications could only be done on the day the authorization request was submitted. It’s been 5 days and I’m still waiting.
Dr. Han has no bedside manner or people skills at all. After you wait over an hour, she couldn’t even be bothered to answer your questions. I still had questions to ask but one foot was already out the door. I’m trying to figure out how to file a complaint.

Yes it’s true that you have to wait quite along time in waiting room, but Dr. Han is a fantastic doctor I’ve had 3 children and they were all delivered by her! She is fast with her visits just be prepared to have your questions ready and they will all be answered.

I gave this practice ONE star because the only acceptable thing about it was the doctor I met with (not Dr. Han, the other female doctor here).
I had made an appointment not just for a routine exam, but for an issue I’d been experiencing that I felt required immediate attention. The wait time was crazy long (8:30AM appointment, and when I arrived, there were already 6 – 10 other patients in the waiting room), but when I finally saw the doctor, I began to feel better by her attentiveness/​thoroughness to my expressed issues. She ordered an ultrasound, and sent me on my way, with the front desk’s assurance that I’d receive a call with my insurance approval.
ONE month later… I receive a call from the office stating the approval for my insurance was denied because my policy was inactive. My employer then told me there had, indeed, been a glitch with our insurance, but that it had only lasted for 24 hours, and that it was all back up as it should be again. Obviously, the fact that there was an insurance issue isn’t the practice’s fault, but why did it take them ONE whole month to get approval? Either they have way too many patients to handle or they’re just truly disorganized. This was on 12÷15÷14, about a month after my initial appointment.
I called them back promptly & told them my insurance was in fact up and running again, and that everything should be OK. I asked them to please call me ASAP if they had any more problems because I really was stressed about getting my health issue sorted. They reassured me their insurance person was out that day, but she would get to it as soon as she could. They mentioned something about her having a lot of these to file, but that she gets through them as soon as she can. (To me, another indication that they are way overbooked/​understaffed.)
Six weeks later, yesterday, 1/​30, I called them to ask what the heck was going on. by now, it’s been almost 3 months, and still no ultrasound or approval to get one. The receptionist was highly insensitive, and simply told me she could see in the system they called me on ¹²⁄₁₅ (duh) to tell me my insurance was denied. I repeated that I had received their message on 12/​15, called them back that same day, and asked them to run it again. Then she put me on hold, came back on the line, and said she was running the insurance as we spoke, and it was still coming back as denied.
My questions for the practice are these…
— How in the world did it take you originally ONE WHOLE MONTH to process this with the insurance, if you have the capability of doing it in mere minutes over the phone?
— Absent that possibility, why was your receptionist obviously lying to me?
Also, it clearly shows they’re disorganized because they hadn’t updated their records to indicate I’d called them back on 12/​15, nor had they attempted to reprocess my insurance after I’d called. My insurance is obviously active because I’ve seen other doctors and filled prescriptions with this same insurance policy, which I expressed to the receptionist, who repeatedly/​hastily told me to call my insurance company back.
Frustrated, I hung up to tell them I would NOT be back. Which is a shame, because I really did like the actual doctor I saw. It’s just not worth the long waits, the frustrating staff, and the severe administrative delays.

Not a long wait time (Tuesday 11am appt) but the exam was unusually short. I asked if she can check for cysts and that wasn’t done. She just started it’s normal to have so don’t worry… Without checking… She didn’t check my breasts… Just did a minute for pap and sent me on my way.

Waited two hrs for a 4 min check up. The receptionist failed to mention the dr was covering another dr patients so her sign in sheet with 2 people ahead was actually 10 people. One star is for the staff not the dr