Richard J Kroop, MD

I’ve been seeing Dr. Kroop for years. He has always made time to listen to my concerns and been patient with me. He is concerned with getting to the root of any problem instead of just handing out prescriptions. On the flip side, if you truly do need something, he is more than willing to explore the correct drug therapy and monitor the progress. When I switched jobs, I specifically made sure he was in-​network. He and his team are excellent– I’ve also seen Mark a few times for X-​Rays and the staff is really sweet. He also accepts walk-​ins and cash patients. The wait times can be horrendously long but I think it’s because he has so many patients that trust him and go to him.

My wife, daughter and I have been patients of Dr. Kroop for about 10 years. We were referred to him after our family doctor moved out of our area. He is a very knowledgeable, personable and caring physician. Neighbors and friends go to Dr. Kroop as well — and all share their highest regard for his medical care. I have heard him referred as the «gate keeper.» If you have a serious issue requiring care of a specialist, he knows them all — and we have never been disappointed with one he recommended. As long as we live in the area, he absolutely will continue to be our family doctor!

Went to see doctor Kroop for the first time and I have to say he’s so far been my absolute favorite doctor I have been a patient to… He’s a very reasonable person. And clearly wants to help his patients get well as oppose to just writing prescriptions and sending you on your way. Shout out to his nurse who took some blood I didn’t even feel a pinch. I couldn’t be happier with this doctor or his staff.

Dr Kroop is fine as a doctor. Heard my dad’s concerns with patience and all. The office management is unorganized. I called 3 times to get a copy of my dad’s blood report mailed to him. Each time they said ‘we will send it out today’. Today never came. My dad went to the office to pick it up. They made him wait 30 min then said they couldn’t find it. They faxed it home 3 hours later. What if my dad had questions? What if the doctor wanted to ask my dad questions about his history? I don’t expect my dad to go back here anytime. Back to square 1.

I’m 26 years old and was just in for an annual check-​up and to also have some blood work done. I was looking for a primary care doctor as well so I thought I’d give ol’ Dr. Kroop a try given his Unilocal reviews. I quickly learned that I was his youngest patient by about 20 years or so. and that’s ok I guess… but he was very quick to decide what was wrong with me and didn’t really take the time to hear me out. Maybe because I’m so young? I don’t know. Dr. Kroop himself really isn’t bad and I wouldn’t discourage anyone from seeing him — he just didn’t do anything for me.
His staff on the other hand was awful. The nurses are clearly unhappy working there and give absolutely no effort whatsoever to make patients comfortable. They have jobs to do and that’s it. They don’t bother telling you what’s going on while you’re there unless you specifically ask.
My blood work results were to be mailed to me so I called two weeks after my visit to say I hadn’t received it yet. Another two weeks go by and I still don’t have it so I call. The nurse tells me she forgot to mail it and will put it in the mail the following morning… ok… Well, I finally received it at the end of the 6^th week. A little ridiculous for something so minimal.
I will just have to continue my search for a good primary care doctor in Burbank. I heard Dr. Pao is very good.

Update on Dr Kroop and his office! His office called to check up on my husband and his progress! Awesome doctor!

Doctor Kroop not only takes time to listen to his patients as others have said… he also takes time to make sure they are healthy if something seems even a little off.
I had some tests that came up with some questions and Dr. Kroop did an amazing job in making sure that nothing was wrong and that I was perfectly OK.
I have had a lot of doctors, but I plan on sticking with Kroop because he really knows what he is talking about.

Because Dr. Kroop did not tell my husband about his abnormal EKG my husband almost died of a heart attack. 4 months after Dr. Kroop did a physical for my husband he was sent to a cardiologist by his pain management doctor. It turned out the main artery in his heart was 99.9% blocked and he had to have 4 stents put in July 24^th.
We asked Dr. Kroop’s office to fax a copy of the EKG done in March by Dr. Kroop and it was exactly the same, abnormal and showed atrial fibrillation. Dr. Kroop did not tell us.

The only Dr that will take the time to listen and offers excellent advice. He is unlike these general practioners, who see so many patients in a day that they forget that you are a person and not a number. He is honest and is there for his patients. Nice staff. Cindy is extremely helpful.

Ive been to Dr Kroop two times and he is… Crabby, Impersonal, doesn’t return message (he or his staff) I don’t know who the lovely people are that are writing these reviews but I can only guess they are friends and family of Dr Kroop. I had a flue and he gave me an antibiotic which gave me bad side effects. I told Dr Kroop and he said «well I don’t know what to do» and I said «well, give me another antibiotic!» I should have added «and please don’t charge me for the visit when I am telling you what to do»! Anyway he took lots of tests which was good but then I couldn’t get him to call me and tell me what the tests said. I left 6 messages for him and his staff. Very annoying!

I love Dr Kroop! First doctor in nearly 30 years of having a medical issue that has controlled it and not only with regular prescribed medicine, but by adding some supplements and even some eastern medicine (nothing odd, something you can get everywhere now). He takes the time to listen to his patients, has a great bedside manner and I cannot recommend him more highly.

In a day when it seems nigh impossible to find a doctor who is competent, who gives a *, and isn’t trying to hustle you out the door ASAP Dr. Kroop will be a refreshing change. He’s opened his own practice a few doors down from his former medical group, and he seems much more comfortable being able to run his own show.
I had medical problems I put off for years out of frustration with my previous MD at that same group. Now after a couple of appointments and a change in meds I’m all better. It’s not supposed to be this easy.