Office Depot

Have purchased all my computers from this store since 1993. VERY HAPPY with service & expertise. EDUARDO & CAMERON are the best. Patient & resourceful.

Not my normal Office Depot frequent, but needed a product immediately so had to stop here. When you receive poor service it is a great reminder for me to review good service so another Office Depot review will be coming from my regular store. Back to this store, employees were not very helpful and was not addressed at any point during my shopping. When I had a question I had to search for someone to help me. I asked for what I was looking for and was told they don’t carry it. I asked if he was sure because I normally buy them at another location. He did not even walk me to the area but instead just pointed. I went to check out and was a long line. They had 3 registers open so that was a relief. Corando rang me up and recovered the whole visit. He was friendly and easy going. He apologized for the wait and made small talk during the transaction. I would visit again based on his interaction. The store was clean and stocked. They have all you need to run a business, complete school work or buy snacks. If you need office supplies you can get them here and hopefully you will get Corando to help you!

Easy parking, standard selection of office supplies, helpful staff.
The women’s restroom is gross — hasn’t been cleaned in a while. Stuff on the walls, door — at least the trash cans were empty. Disgusting.

Worst return policy, had a very bad experience with one of the store managers.

AWFUL SERVICE! Usually I don’t like leaving a bad review but for this Office Depot, they deserve it.
I recently purchased a desk from this Office Depot and how I regret doing that! I went into the store with my dad to the section with the desks and I had seen one that I liked. That specific desk also came in black, which was not a floor model. The man that was helping me seemed like it was my fault that he was working at Office Depot, showing awful attitude.
Anyways, I had a change of heart after the desk was already assembled and called and spoke with one of the store managers (Coronado) to see if I will be able to return it like that. After waiting and waiting to speak with «another store manager», Coronado told me that I will not be able to return the desk assembled and I must un-​assemble it, put it back into the original box, then return it.
First of all, the desk was already so hard to assemble that I think we did someone else a huge favor by assembling it.
The Office Depot staff was very rude and unprofessional and I will make sure that no one else buys their office furniture from this Office Depot.

Not a good Office Depot. We made a purchase for an electronic stapler and tried to return the item because it did not work. The store manager at first refused to return the item and said we were trying to steal from the store by returning an item that he doesn’t carry. After pushing the manager to look further into the issue he said its no longer an item they carry. That is to say he didn’t want to return an item that the company no longer carries. They carry a new version of the same thing and the SKU number has changed. That’s why the item we bought two weeks ago wasn’t coming up. Even if this store manager is constrained by his company policies, he had no reason to accuse us of having the item we are clearly returning at our office, like we’re stealing. Through the interaction he was very rude and showed no respect to my wife as he spoke to her. I told him he has a bad attitude and he said he «doesn’t care, I get that all the time». He also said he doesn’t care about bad reviews either. Maybe some of the customers will.

If you’re in a rush this is definitely not the place to go for printing. There is almost always a line, even when they aren’t particularly busy. The worst is the management who constantly walk by, notice the amount of customers, and then repeatedly yell into their walkies for someone to come up to the front to help — meanwhile they do absolutely nothing. It’s so lazy of the managers to just stand there and watch, unprofessional to yell at their staff in front of customers, and rude to ignore their one good employee who’s drowning in orders.

Worst service ever!
I bought a 2 in 1 here, and was lied to at every turn.
They just wanted to make the sale, and that sucks.
Usually I won’t leave a bad review of a place, but come on.
I was promised in the «sales pitch» that this computer came with Windows 10, it was in the pitch. Guess what? It doesn’t. I just talked to them and they said I had to pay $ 49 to come in and get it.
As well, I was told that I had 14 days to try it out and return it. Two days later I called and was told «we never take back computers, it’s like a car, you bought it, you own it.»
So basically they lie, cheat and over charge to get your business. It really makes me sad.
We only went there because we were having breakfast at a place right next to it, or we would have gone to Best Buy, or Staples. Well we learned our lesson.
Never again.

Mike was awesome in giving me a good price for the things that I needed. He’s also really friendly too. Likes to make his customers laugh too.

By far the worst costumer service I have ever experienced. Specially their printing department. No one at the counter and the employees are prancing around. If you can avoid this place I suggest you do it.

I went to this office Depot to exchange an exchange (long story, my review is on the studio city location, with 1star) I got from the location on ventura! The manager here, Coronado at the Burbank location is truly a gem! A great asset to the company and so knowledgeable about company policies! I will definitely only go to this location, and his sales associate Jessica was a sweetheart, and dealt with my fury so calmly, and in such a professional manner! Thanks to this location, I am a happy camper with a NEW laptop! Many thanks to Coronado, and his employees! He does a wonderful job!

Service is a hit or miss. Store is clean and well staffed. Some employees are so incredibly helpful and patient. Free parking. This is the place to be for all ur printing needs. Its the cheapest in town. Some supplies are way overpriced, some are definitely fair.

Helpful customer service, but the selection was pretty limited (in everything on my list) for such a huge store.
The prices were ridiculously expensive for the simple items I needed.

I have to say, their employee Randall was probably the most helpful customer service I’ve ever come across! He did everything possible to help me find what I was looking for was so patient. Really great experience

This review is specifically for the printing department at this store and moreover for the employee who helped me, Lilith.
I went to the store to have some items printed/​enlarged for my Halloween costumes this year. I went in with very low expectations, as I wasn’t sure that what I wanted could be done (or done well for that matter) but with the help of Lilith, everything came out great and honestly surpassed my expectations.
She was professional and efficient and I always appreciate an employee who can multitask!

Have come here several times over the years and it’s always a good experience. Came here few weeks ago to get some documents printed (since we weren’t home). It was quick and didn’t cost much. The guys that work here are helpful and double check before wasting your time/​money.
I love that they also have gift cards here. Makes it easy when you’re on your way to a birthday party and need a quick gift.
Great location, easy parking, helpful staff and well stocked store.

Called asking if they had 1099 forms, they said yes.
Drove over and the workers said they haven’t had it for weeks. Waste of time and gas

Tic tock,
Tic tock,
Tic…tic…tic…
What the fuck happened to tock?
Stupid ass wall clock gave out! Changed the battery, still nothing. Dammit, time to get a new one. I don’t like the one’s at Target because they’re all fancy or colorful like they belong in a teenaged girls room or some shit.
Anyway came here, grabbed a clock priced at @ $ 25.00 buckaroonies. Get up to the counter and the dude told me it was $ 39.99. What? So I proceeded to tell homeboy that the price on the shelf says $ 25, he said someone probably set it on the wrong shelf, I told him there are 6 of them on the same shelf, I doubt someone set all 6 on the shelf accidently. He called the manager over and explained the situation, manager apologized and gave me the clock at $ 25 bucks.
Hooray! Now I can get my Flava Flav boogie on!

Went in to purchase my office supplies like we always do. As soon as i walked in i got scared. there female employee yelled really loud «can i help you find anything» i froze for a second. i said i know my way around thank you. The store is great they always have everything i need. The prices are okay. I like the fact the employees see if the line is more then couple of people they get in to help. Was out of there in 15 mins. Hopefully nobody yells when i walk in next time :) see you soon office depot

Wow this store has changed a lot since the days when I worked here throughout my post high school life.
The store organization is so awkward. its difficult to find things, but at least the staff was friendly and helpful when I couldn’t find what i was looking for.