New Star

A mindset of scarcity keeps this from being a positive experience. Not everyone is a shoplifter that will steal something if they take more than 4 items into the dressing room. I can overlook the broken glass in the dressing room area, it must be an accident, but the owner, I presume, doesn’t care. She’s lingering near the door to stop criminals. I completely believe the claims on being followed around the store. No returns and they wrap the white canvas shoes in plastic wrap so our dirty, dirty hands don’t ruin them. Relax a little and you might make us want to shop here instead of having to because you have a good selection of Levi’s.
No bargains that I can see, however.
Watch out for that step when you leave the store, someone is going to get really hurt.

They have something for all. For people on budgets and those who don’t mind spending alittle extra for good quality clothing and shoes. If you look hard enough, you’ll find deals on clearance. Kids clothing too. Definitely will be back, I like this non corporate store posted up in Burbank.

Every month my kids get a new pair of shoes. And 9 out of 10 times. This is the spot we choose to shop at. Great choices. Great staff. Great atmosphere. Its shoe shopping. What more can you ask for! :)

This place has the same stuff as Tilly’s or Zumiez, but at consistently lower prices. Also, Logan is extremely helpful and always asking if he can be of any assistance, but not in an obtrusive manner. After 3 visits, I’ve learned not to shop anywhere else.

This store is the best if you’re looking for some new chucks vans adidas or toms they have a wide selection and the girls that work there are very helpful. I’ll be back.

Called the store looking for a pair of Dickies shorts. The clerk checked the racks and said it was available for pick up. Their selection is great and the shorts were priced $ 3 cheaper than in other stores I have visited. Great place!

BEWARE Dont shop here,!!!, They have the worst customer service. and don’t intend to HELP. bought some shoes, came back the next day with receipt, WONT return my money. They want to give store credit instead, They want to keep my money no matter what. Will not set a foot i NEW STAR again will file with consumer affairs a report, file a police report and my credit card. No body can force me to give them my money for merchandise i don’t have use for and want.

First things first: I walk in, I don’t see a single worker. I actually thought that it was closed or about to close but then I saw other customers. About ten minutes goes by and I find some Dickies pants that I needed for my work. It took me FOREVER to find the right size. They are all over the place. Plus I couldn’t find a worker for the dressing room. Didn’t know if I could help myself or something? I figured if I had to find everything on my own the. I could get a dressing room on my own. After awhile I finally get to the check out and these two guys were chatting it up and when I approach them they look at me and then each other as if it was so hard to just check me out so I can leave. I like that they have variety but MY GOD, finding an employee is like finding a needle in a haystack. If it wasn’t for my work and the cheap-​ish prices then I would never come here.

Used to love this place but the owner is cheap cheap cheap. Wanted a pair of classic Vans and they had one last pair in my size. Problem was, the pair was clearly used. There was heel wear and creases where the toe box bends. Clear wear patterns. Since they were the last pair, and I like the store, I asked if I could at least have a small discount, maybe just to cover tax. The owner said no. I left and went to the Vans store and was rewarded with a discount anyway, since there was a sale. Won’t be going back to New Star, and can’t support people who clearly rip people off.

Better than Tilly’s… this place is very well stocked and big

place is cool as tits. they got errthang here. love it.

This place definitely beats out the likes of Tilly’s and other stores that sell Levi’s, Dickies, and other name brand clothing.
We came for a pair of shoes, Levi’s and Dickies. The pants are priced very well. Dickies were $ 25 a pair and the Levi’s were $ 40 a pair. Although I do remember getting the same pair of Levi’s at Sears for $ 30. Their shoe selection sucks. None of what my husband wanted they had in his size and he needed shoes desperately. Clothes selection is good, shoe selection sucks. It was also hotter than hell in there, they don’t seem to believe in air conditioning and thought that keeping one of the front doors opened would help bring in a breeze. Myself and the other customers kept wiping sweat away from our faces. I’ve heard nightmares regarding returning items here too, luckily we’ve never had to do that. I was sort of hoping that this store would have outlet type prices for their merchandise. I may want to shop around for better deals eventhough I think this place is priced fairly well.

One more 5-​star review for this place.
I went and bought some motherfucking shoes yesterday. $ 40 bucks for a pair of Vans. Sweet!

I needed scrubs for work last minute and everyone else was closed, New Star was open late, carried what I needed, actually they had a better selection than I expected and I got a set of scrubs for work in the ER tomorrow morning at half the price of most other places!!! Check them out for everything. The staff was very nice and helpful as well!