Millenium Pets

Has been shut down!

the people are not helpful or friendly, and i do not trust them to help me with my fish needs.
they do have cool fish, but they are not healthy and due to their poor advice and limited knowledge the fish i have adopted from there died pretty fast.
my bf bought a large tank from there, told me it was dirty and the guy quoted him several different prices. after we straightened everything out the tank is actually rad.
i feel sad for the animals in there. they do have some cool aquarium décor though.

THIS PET STORE NEEDS TO BE SHUT DOWN.
Every morning I walk by and for the past month or so there has been a dog in a wire cage in the front window. It has no visible water and there is always feces in the cage. This is August in the valley, temps have been consistently 90 – 100 degrees. I have reported them to the SPCA and if you witness similar conditions at this location, please do too.

Don’t buy puppies at this store!!! They come from puppy mills, where conditions for these dogs are terrible! And they usually end up being very sick once you take them home! If your shopping for a puppy just adopt one! There’s many purebred puppies available for adoption and they are already spayed/​neutered and have all their vaccinations when take them home! Not only are you saving a life but your also
Saving lots of money on vet bills!

Having lived in Burbank my whole life, I’ve never stepped foot into this store until after I stopped by the Supply Sargent next door.
Normally, I would not go into this store, but my kid wanted to see the puppies. I will say that I am biased and do not believe pet stores should be selling puppies, kittens, rabbits, or any other furry critter unless you are going to eat them. Seriously. There are animals at the animal shelter up the street that need homes, stores like this add to the problem.
Upon entering, I was hit by a wall of hot air. They only had fans running in the store, so it was hot and muggy in there. The first place I see are 4 or 5 kitties (not kittens, not full grown cats either) asleep in a barren plastic holding cell. No toys. They at least get a view of Magnolia & Victory, but man, those kitties must be reincarnated bad people from the past to have to suffer the fate they were/​are in.
There was a dog, and the poor little thing looked disheveled, hair unkempt and just wanting attention.
I asked the lady if she lets the animals out for exercise, and her first words we, «Oh no, they will mess up the store.» Um, lady, please take a good look at your store. I don’t think your store can get any worse.
So the animals don’t get any exercise, she says they turn kittens over within 3 weeks, I beg to differ because the «kittens» in the cage looked like they had been there much longer. That’s my opinion, and I may be wrong.
Walking through there were animals lined along the side wall, rabbits, turtles or tortoises (water and land based), and quite a few birds. I think the cages could have been cleaned better, but that’s my opinion.
The fish — there were quite a few fish, dead fish. The tanks need to be cleaned.
So, there’s my review. I will never buy an animal here. I’m all for supporting Mom & Pop stores, but this one for me is a no go. If I had to buy product, yes, I will go to a larger chain pet supply store. I know they have protocols set in place to ensure the critters are kept in a clean environment.
Personal note: If anyone feels they need to BUY an animal — PLEASE visit your local ANIMAL SHELTER FIRST!!!

Bought a puppy there, turned out it was sick. a few days later found out dog had pneumonia, vet didn’t guarantee puppy would live. Fortunately she did but then I learned that it’s not a good idea to buy dogs from pet stores because animals are sold to them from puppy mills where they are not treated humanely. I learned my lesson. Don’t buy dogs from pet store, buy from local breeder, you’ll get a healthier dog and cheaper too.

Older man that works the counter is rude and doesn’t seem to care about business. Unfortunately I live close and sometimes have to patronize this place. I wish there was a negative five star rating for customer service: (

Stopped here w/​a friend because they had big signs painted on their windows stating PUPPIES!!!
So we stopped and walked in. There was an older guy behind the counter on the phone. Not once did he acknowledge us. We walked the 2 rows of fish tanks. A lot of the fish didn’t seem to be taken care of well because there were quite a few DEAD fish lying on the bottom of the tanks.
There was a huge KOI «pond» type thing in the back and there were even dead koi fish in there.
Apparently the people who own this place don’t care about their animals.
Btw…there were no PUPPIES anywhere in the store. NO WHERE!
STAY AWAY FROM THIS PET STORE!

I usually hate going in pet stores as they are often sad places with sometimes sickly animals. But I have been going to Millenium for years, oftentimes only so my kids can see the interesting animals there. I am impressed with how clean the cages and fishtanks are kept and the animals are very well taken care of. I have rarely ever even seen a dead fish floating in there. I think they truly care about the animals and that means a lot. They always have very unusual fish in there too. It’s really like a free nature field trip for the kids! The older guy that works there is a little gruff sometimes but he really is an old softie. He is so sweet with the puppies, he brings them home at night so they wont be lonely! And he lets the parrots free from their cages so they aren’t always cooped up like they are at Petco.

Not to happy at all. The place is a little dirty and the prices change daily. I only go in there for emergency like crickits, superworms, and pinkys.
When I do go in there the person working the counter always has a friend there and there always talking. They make me feel like I’m bothering them. How dare me come and buy something.

There was Puppies and Bunnies painted on the window. I’m looking for a maltese right now so I wanted to see what they had. There were two old guys talking to themselves and looked to be the owner (s). I walked around and didn’t see a single puppy or bunny! WTF? They didn’t even take a second to address my obvious presence even when standing in front of him to ask him where the pups are. I just left the store. TAlk about being RUDE! I’m never going there again!

Back in the days of the «bird room» this was a fantastic place to shop. They had my chinchilla food and dust, a really cheap dog groomer and basically supplies for every pet Ive ever had… which is many.
Nowadays however, well– the son (or young man that used to run it) was nice, but now its an older couple who really seem like they could give a &$#@ about keeping customers (frequent or otherwise) happy… I ask questions and get shrugs, I have to sit around forever while they socialize with other clients or whomever. I ask to buy a feeder mouse and the man rolls his eyes at me.
Speaking of the feeder mice… Ive had my snake for five years, and used to get them at the (far superior) Scales & Tails (which they now own as well, ugh). I used to go in and ask for a size and have it «sleeping», and they happily obliged with an already «sleeping» mouse in the appropriate size (they asked what size my corn snake was and REMEMBERED it). Now, when I go to millenium (as they dont sell feeder mice at Scales & Tails anymore) and ask for the same, I get either mice that would choke my snake (or not even begin to whet her appetite), an attitude and a wait time while he finishes socializing.
Today, I asked for the same, the woman said HE would have to do it… and even yelled to remind him as he walked off «SLEEPING». (oh– and it took me 15 minutes to get one of their attention). He brought back a bag, I shook it to see if both mice were in there, paid and left. While shopping for other errands, I thought heard scratching in the bag… By the time I got home the two VERY ALIVE mice were about to chew thru the plastic outer bag. After shopping there for 3 years, consistently, he STILL cant get that request right.
I have always said «hello» and «thank you» and tried to be as polite as possible… Im perfectly happy to support a family owned business in this day and age, even though I have some qualms about the way they treat the other animals (like the chinchillas they kept in the back, in the heat, near the birds, without any kind of hidey-​hole– Ive always been told chinchillas HATE birds and CANT handle high temps). And today there was barely any litter in the rabbits cage…
So yeah, Im done. Does anyone know of another little place that sells feeder mice? And is willing to knock them out for you. Ive had about enough of this place.

Wasn’t too special. had some «hard-​to-​find» fish food though

3.5 stars.
I have had my ups and down with this place. Like my new pet snake, that died 3 days later… or bitchy employees giving me a hard time for not having a PhD. in Zoology.
But then again, I have encountered very friendly employees and I have also bought really awesome pets, including many a hermit crab. Although, they all died eventually too… but I don’t think they really have long life spans…

I was torn deciding between 1 star or 2 :(
I went to go see the bunnies and birds they had in the back and was sad to see their male teddy bear hamsters fighting and it looked like 2 of them had bruised bloody eyes! All pet shop owners need to be properly educated on any animal they sell
They had a finch that looked ill as it barely had any feathers! you could see skin … their mini rabbits looked cramped in a very small cage :(If I didn’t have a rabbit already I would have taken one home.
The fish tanks were in maintenance as I wandering so at least they looked clean and the fish looked well.

A small shop, like many small m & p pet shops, it wasn’t anything special to me. The reason I stopped by was the big «PUPPIES» painted on their window. I’ve been looking for a little pup to keep my other pup company so I figured pet store. BUT the one thing about buying a pup from here is they are very expensive. But you get what you pay for here being they’re AKC, pure breed, no defects, breedable, etc so if you’re looking for a specific puppy you can go here and pay the price. But it’s not like other pet store don’t do the same.
Good service, but I don’t think the owner likes me, I asked about the doggy in the window (rough rough) and he was unamused because the first thing he told me was the price and after that I think he knew I wasn’t interested so he became uninterested in helping me with anything else… oh well. I still like to drive by and say hi to the puppies, then I go to the army surplus store next door and see what new gear they have.
enjoy.

Got my cat here. I named my cat Pinky «the four leg parrot». I even provided an introduction for my cat. Pinky the great. Conquerors of nothing and destroyers of everything.
Well, the place seriously looks like a hole in the wall place, but it is without a doubt a great pet store. I got a cat from here. Need I say more?

Who would have thought I would find the love of my life in a little hole in the wall pet store like this. Located next to a Shell gas station decorated with Christmas lights in the window and a large painted sign «Puppies for sale», I was almost hesitant to step into this place.
So glad that I did because I bought my kitten from here for $ 50 even. The owner is extremely friendly and it almost seemed as if I could have bargained for my kitten for an even lower price.
They also sell reptiles and puppies with a wide selection of pet necessities.
Don’t judge a store by its «cover», you’ll never know what you’ll find! ^_~

Found Millennium Pets as I was driving around on my hunt for healthy cycling fish. I had started my tank with Danio from Petco, and they died off one by one from disease with in three days. I’ve purchased 4 Zebra Danio and 2 Green Cobra Guppies from Millennium Pets and am happy to report that they are thriving and well after a month in their new home. They have helpful staff, and run a clean establishment. I’ve never gone anywhere else since.

This is a great lil pet shop. I went and bought some emerald crabs there and the owner was very helpful and very nice. Their prices are awesome compared to the stores by my place. For example, at Valencia Pets one emerald crab is $ 14.99. At Millenium Pets its only $ 5.99!!! I will definitely be coming back!