Mandarin Gems of Burbank

Walked in here looking for gift and had Eyes on me like I was tupac back from the dead I do t like to be judge when I’m shopping

A hidden gem in Burbank. Went in a for a new necklace, and the salesman helped me fix my current one, without selling me on a new one. Replaced clasp, sized, and polished — even gave me the cleaning towel for free. Prices are fantastic. Will be looking for an excuse to go back and buy something proper.

Best jeweler of all time. Cares a ton. Very detailed. Great to work with. Thanks Leo!

I can’t say enough about how amazing the process was of getting the perfect engagement ring here was. Leo was so attentive, thorough and personable. He worked with me for months on different settings, stones and options until we had the right ring. It turned out perfect and was in my price range. Now that I have proposed, my finance has not stopped looking at her ring and smiling. She is over the moon happy which makes me happy. Leo even called me afterwards to follow up and see how she liked the ring. Would go back in a heartbeat, though not for another engagement ring hopefully hehehe.

My husband and I have been shopping here for twelve years and will not go anywhere else. I am moving away from the area but will return to get my jewelry. I completely trust the owners.

Leo took very good care of me (a guy who was going in blind to buying anything shiny). Very helpful experience talking to the designer himself. He gave me great peace of mind in buying the ring: by walking me through specifics and giving me a fair price. Much better experience here at a family owned shop than in others I visited.
Thank you Mandarin Gems! She said «yes!»

The people at Mandarin Gems are the best in the business. I can not express my thanks to Leo he is accommodating and talented jeweler as could be possible. Let me give a little back story I am vfx artist and was looking for someone to make my engagement ring before me and missus went on a trip for the engagement. I had made a 3D model and took it to several other jewelers who were not getting back to me due to the fact I had designed the ring beforehand and no one was giving me a straight answer as to how much it would cost to make. After a bit of back and forth, this was my fault as I had never modelled a ring for 3D printing before Leo and the people at Mandarin Gems took my model made my ring for a great price. (The ring turned out gorgeous and my fiancée’ is super happy with the results. Oh yeah and she said yes!) So thank you Mandarin Gems of Burbank. If there is anybody looking for wonderful jewelry fabrication please I am telling you now these people are the best. They are quick and honest with great prices. Please check them out.

Leo is the BEST! He is very helpful and tries his very best to work with you. He goes above and beyond to make his customers feel satisfied. My fiancé got my ring from him and it is absolutely beautiful and just what i wanted. I highly recommend him :)

First time working with Mandarin Gems. I needed to have an antique ring sized up two ring sizes, and a white gold ring re-​plated with rhodium. Leo was very helpful and explained the process for both rings. I left my rings on a Saturday, and had my rings back by Thursday. I was very happy with the results; my rings look like new for a very reasonable price! I will definitely be coming back for any and all jewelry needs.

Leo custom made my engagement and wedding ring. Working with Leo was the best experience. He was kind, professional and had reasonable prices. He worked within our budget and delivered top quality end results. I will definitely go back to Mandarin Gems for any future jewelry. Thank you Leo! You were the best!!!

love this place. They made my wedding ring so special and I get so many compliments on it. They are very friendly. Love that it is a small family business! I always get treated so well here.

Going on my 10^th year doing business with Leo, Ruby, Emily and Paul and they never «Give you the business».
Purchased engagement & wedding rings at Mandarine for both my 1^st and my current 2^nd edition Mrs.
Leo is a saint to a fault.
The best there is in the character dept.
Recommend highly.

I didn’t have a jeweler in LA because I’m from the east coast and was very nervous about having my grandmother’s engagement ring from the 1920’s resized and repaired so that I could use it as my own engagement ring. Leo and all of the employees at Mandarin Gems took all of that anxiety away. They are AMAZING. They made the ring look like new, and I also got my fiancé’s wedding band with them and resized and repaired my own wedding band. They also appraised my ring. They always get the job done quickly and stay in contact about any issues. I highly recommend them to anyone looking for a trusted jeweler! They have my business for life!

I worked exclusively with Leo.
I knew almost zero when it came to selecting engagement rings, but he took the time to walk me through the diamond-​selection process, and how to best set it.
He initially produced some diamonds for me, but when I requested ones with specifications he didn’t carry in store, he made it a priority to find several diamonds of those specifications until we found the perfect one. He never pressured me into purchasing anything I wasn’t comfortable with and always checked in with via text or phone call to make sure I was ok with every step in the process. He was very honest throughout the diamond selection process — letting me know where the defects/​imperfections were, why a diamond received the rating it got, and always reminding me to think in the context of the finished product.
Took 1 – 2 weeks to set it, and he always provided text updates including the computer generated model and ETAs for completion. He always tried to accommodate my work schedule and was very responsive when I had any questions.
Overall I ended up with an amazing ring for a fair price. From the beginning he gave me his «bottom-​line» price and we spent the least of our time discussing cost.
Thanks again for an excellent experience in what can typically be an exhaustive process.

I was referred to this place by a very good friend of mine who got his wedding/​engagement rings here. I met with a number of jewelers both in the Valley and in the jewelry district downtown but what really sold me about this place was Leo. Everyone I met with was cordial and said similar things/​quoted similar prices, but Leo was way more engaged and enthusiastic about putting my ring together.
I brought in a family diamond and asked to have it set in a custom ring made based off a favorite from my fiancée’s pinterest board. As soon as I showed him my stone he pulled out the microscope and talked about it with me in detail, something none of the other jewelers did.
We spent a good amount of time talking about the reference image and he gave me his personal cell number in case I had any questions or concerns during the process.
The fabrication took exactly as long as he said it would and he delivered the diamond right on time a few days before the big weekend.
My fiancée has been raving about the ring ever since she got it, saying how «perfect» it is. We both could not be happier with the work Leo did and the rest of the super friendly staff.

I recently tried to find a jeweler in the Burbank area that would do ring sizing for a sterling silver ring. I called several places and either the people on the phone were rude and said they didn’t resize for sterling silver, or they were just flat out rude. I looked on Unilocal and saw that Mandarin Gems had really great reviews so I gave them a call.
I spoke to Emily on the phone and she was extremely nice. She told me they could in fact resize sterling silver and it would take about a week. I went in, filled out the paper, and was on my way. Exactly one week from the time of drop off my ring was ready and fits perfect. Leo was there when I picked it up and he was very very nice! There was no hassle, I was charged what I was quoted and everything was done on time. I would recommend this place to anyone that is looking for a great jeweler. Thank you to the team at Mandarin Gems for the great service! I will be back!

WOW. I cannot say enough about Leo and his team. It has been a very long time since I have experienced such great service.
Pros:
1. Honest — I needed a ring resized. Leo took the time to explain that the small diamonds on the sides would be compromised if the ring was resized. He suggested a spring on the inside. He took a lot of time to explain the benefits of the spring.
2. Cost — the cost was completely in line with my thoughts.
3. Service — I could not believe it. I really wanted my ring back before the NYE festivities tomorrow night and Leo could tell. He couldn’t promise me anything and said it would be ready by Saturday, but he would see what he could do. Low and behold, he called today (24 hours after I brought it in) and said it was ready.
I want to give my business to Leo and his shop. I also way to buy some of the beautiful jewelry!

Guys, if you are looking to buy an engagement ring for your lady, do yourself a favor and take all the pressure off by coming to this place. I know nothing about rings and Emilie (pronounced Emily) literally sat down with me and explained everything to look for in a ring and what all that «ring» lingo means (i.e. style, cut, blah blah blah).
I first met with her in February to discuss what she could do for me. She helped me completely customize my now fiancé’s engagement ring to a T. She worked with me on price and provided suggestions without pressuring me into more expensive options. The ring was just a size too big when my lady tried it on, but it was no big deal. MG resized the ring for us for free and it fits perfectly now!
We stop in to say hi and to have her ring cleaned whenever we’re in the Burbank mall and Emilie still remembers us and the ring we purchased even 5 months later!
This place is the real deal and gets my highest of high recommendations!

So it’s like this, I was looking for a new and improved wedding band to go with my wifes’ set for our 5 year anniversary. I was walking through Zale’s across the way, saw something that I kind of liked, but really didn’t want to give more business to them after getting the stink eye every time we went in there to clean my wife’s engagement ring and *gasp* not buy a treasure chest full of rubies. So I wandered over to the kind folks at Mandarin Gems.
The great thing about these people is that they are interested in making lifetime customers, not one time sales. So they at least seem to take a genuine interest in you as a person, not to mention interact kindly with my not so quiet 3 year old shopping companion. The gentleman I spoke with offered my an outstanding deal on a beautiful 18k white gold diamond ring. Turns out, he thought it was a cheaper one, but after verbally offering me the low price he stuck to it, even after realizing the price tag was a few hundred bucks higher than he thought.
I told him not to worry about it, it’s an honest mistake, but he insisted that the offer was still good. (btw, I’m aware that this may just be a solid sales tactic to make me feel like I can’t pass on such a deal, but his sweet face soothed my worries, okay?) He told me he just wanted to make a new customer, and that I could let him make some money next time I come in for something.
Overall, very well made jewelry at prices much better than the tv commercial jewelers. Plus free resizing/​cleaning for life, no silly warranty or paperwork necessary. My one knock is that you can’t return, only exchange. So if you’re thinking about popping that question big guy, you gots to put your money where your mouth is.

I highly recommend Mandarin Gems! Whenever my family visits, none of the ladies leave disappointed or empty-​handed. The owners, Leo and Ruby, are very knowledgeable and provide great customer service and very beautiful jewelry at the right price. They offer many unique designs that you won’t find elsewhere i.e. Zales. Personally, I own 5 gorgeous pieces (see a picture of my most recent sparkly addition!).
Whether there’s a special occasion or just because you feel like treating yourself, be sure to stop by at MG to get your fine jewelry fix!