Loya Tax Services

This company should be shut down, Anthony R Loya, stole over 6.3 million dollars of your money. He was ordered in 2011 to cease his operations. He operates by allowing others to manage the business while he continues to make money. He is a thief and don’t expect him to represent you if you have an Audit. he cost my wife and I over 8k in penalties for filing false automotive mileage receipts. In any other community he would have been run out of town, Burbank is corrupt. Don’t walk run as fast as you can away from this firm. Remember, you are responsible for your tax preparers mistakes, you sign the forms, we learned the hard way.
Esta empresa debe ser cerrado, Anthony R Loya, robó más de 6,3 millones de dólares de su dinero. Se le ordenó en 2011 el cese de sus operaciones. Él funciona al permitir que otros para gestionar el negocio mientras él sigue haciendo dinero. Él es un ladrón y no esperes de él para que lo represente si usted tiene una Auditoría. que costó mi esposa y yo durante 8k en multas por presentar falsos recibos kilometraje del automóvil. En cualquier otra comunidad habría sido expulsado de la ciudad, Burbank está dañado. No caminar correr tan rápido como sea posible fuera de esta firma. Recuerde que usted es responsable de sus preparadores de impuestos errores, de firmar los formularios, aprendimos de la manera difícil.

DO NOT USE THESE GUYS! Tony prepared my taxes for years and what I thought was good advise and tax preparation turned out to be a very bad mistake. I received an IRS audit for 2008, 2009 and 2010. Turns out Tony was taking deductions I didn’t qualify for. Next the Franchise Tax Board hit me with their audit and fines.
Bottom line is I ended up owing over $ 10k in back taxes and penalties. They offered absolutely no support with my case.
Google Anthony Loya and you’ll find out that a Federal judge order him to cease operations in 2011.

Tony Loya and his associates have always been accommodating. It’s a family business and you are treated with fairness and kindness. Don’t expect the best customer service, but do expect a real tax return. The waiting room means you have to wait a while. Don’t have time, mail in your paperwork and they’ll do the rest. They will take care of the paperwork. People also need to remember that IRS audits can happen to anyone at anytime, no matter who does your tax return. You’re responsible for your taxes, not your accountant. You manage your funds, not your accountant. If you have a concern, tell them directly, they’ll fix it. That’s the fair thing to do. It’s important to be honest about your income and expenses too. I have been using their services for over 20 years. They also provide small business and financial services consulting. If you’re not satisfied, tell them. Nothing is perfect in this world.

Danny is the best! After Fernado left I was conserned but after Danny helped me I am very very happy with the service and tax return I received. Cash Only!!! Thank you.

Wow. Amazing to see all these appropriately bad reviews ! We too had a horrible experience using Mario (at the recommendation of a co-​worker). We were audited in 2007 and 2008 (luckily the only 2 years we had taxes filed by them), what hell we went through and they were NOT helpful in the least bit. Some of our itemized deductions were listed twice. If this place isn’t red flagged then the sloppy and inaccurate work is a huge problem. Stay away at all costs. Just horrible.
What’s funny is i just get over the bad experience but they send me mailers every year and i get sick seeing them — so I came here to share the bad experience. Wish i had known years ago.
I would pay someone to picket in front of the location for the tax season just as a public service !!! Still so pissed at them. Would love to see somebody get a good lawyer and take care of this s-​hole.

I THOUGHT MAYBE IF I DO THIS ALL IN CAPS PEOPLE WILL STOP GOING TO THIS GATEWAY TO HELL!!! I say gateway to hell because it will be your gateway to IRS Audit Hell… We have been in an audit mess for the past 4 years because of the accountants (Mario) to be specific. No good has come of him doing your taxes. Every penny that I got in tax returns I have payed back and than some. My wages have been garnished because they provided no representation whatsoever to back up their work! I am not going to waste any more time on them because frankly they are not even worth another second of my life!!! I’m reporting them to better business bureau. THEY NEED TO BE NOT DOING BUSINESS!!!

I too used and I say used instead of use Anthony Loya and was given the pleasure of an IRS Audit. Like other reviewers, the IRS agent told me that Anthony Loya had been red flagged and was the sole reason our taxes were examined.
The first time we called, Mario, the so called accountant at Anthony Loya who prepared our taxes, he seemed helpful and said he could represent us at our initial tax appointment for an additional $ 200. He did go, but with none of the backup we provided.
After the initial appointment, Mario became nearly impossible to reach either phone or email over the next year. He did not explain the process or what to expect moving forward. Finally we had no other choice but to request all of our tax papers back and go at it alone. We ended up settling for about 60% of what the IRS initially wanted, but in no thanks to Loya.
I can’t quite decide if Loya Tax Services is incompetent or shady in general, but either way stay away!

I have been with Loya and assoc since 2005 — And they’ve been great — Cesar gets back to me promptly either by phone or email, my taxes are always done professionally and he gives me lots of advice throughout the year too. — He’s also very truthful when it comes to what is write-​off-​able and what is iffy. — I have started doing my business taxes with these guys too.

I’ve been with them for over 10 years now and I’m happy with their service, especially Cesar who handles my account personally. He’s available on the phone or via email at all times with any questions. I’ve only had one issue after all these many years, so I’m happy with them overall as my tax preparers. I drive all the way from Orange County to see these folks and it’s always worth it.

I have been coming here for over 15 years. The reason? The tremendous job they do! The staff is always pleasant & I highly recommend this place for your taxes!

Tony Loya has been preparing my taxes expertly since 1981. In fact I was so pleased that I recommended Tony to my parents and he has been preparing my parents taxes since 1990. This longevity is a testament to the trust that we have in Tony and his staff and have built a solid friendship over these many years. I highly recommend this firm for their prompt, courteous and highly professional services.

Mario is excellent. He made everything so clear to understand and made sure that I was happy. I always get the most out of my refunds! I’ve been going to him for 5 years now and he and the other staff are the only people I trust. I will not go anywhere else and I’ve recommend a lot of friends and family who are also very satisfied! Thank you so much Mario and staff!!!

Hey, my first one star review.
Not sure what happened to these guys. My parents use them all the time and were always happy with them. Recently, things just seem to be going downhill.
This year, they set all new lows in every category including, but not limited to: time taken to do a tax return, not responding to e-​mails and calls, and leaving the automated ‘office is closed’ message on during business hours.
Back in April, my parents sent Anthony their tax docs, thinking it should get done in a week or so. After close to two weeks they call in asking for a status. They claim they’re missing some important docs. My parents know they sent those docs over, but don’t want to make a big deal out of it and re-​send.
Skip to the Reader’s Digest version… lots of back and forth where we’d call for an update and never hear back, or just get told, things are great, almost done, we’ll call back in an hour (and of course do not) or we need this document that you already sent, please resend again. Finally gets done in July. Should have just went to H&R Block, they’ll screw it up for cheaper and in a lot less time.
One star since it’s close to Porto’s. Love those Porto’s cheese rolls.

I wish i could write a good review, and i would have… 6 months ago. I go audited by the IRS because of a W2 that Mario FORGOT to file (even though when I looked in the folder, there was a copy stapled to my return… and when i called to inquire, the receptionist noted that there was a copy in their folder as well. so it was purely an oversight).
Mario is really nice, and the first 2 years (07 and 08) he did my taxes i had no problems, but my 09 taxes made me think that I should not return to them. He did my 2010 taxes at a discounted rate because of the severe screw up that is costing me $ 600, but I don’t think i’ll be returning for 2011.

Apparently they are very consistent… consistently incompetent. Mario is a liar. Told me everything will be fine and not to worry. They didn’t even keep copies of my taxes, I later found many errors in the paperwork. When I got audited after following his advice, he advised me to ignore the auditor, not to even speak to her! Naturally the auditor got angry and opened up 5 new issues as a result. Mario said he would handle it, but of course he didn’t, and it has become a nightmare, its costing me thousands of dollars to fix this with an attorney. No one returns phone calls ever. I too wish I had looked them up before using them, I don’t know how they can stay in business. I never had a problem with my taxes for 35 years with H&R Block, then a friend referred them, biggest mistake ever.

I was Audited by the IRS after lodging a return prepared by Anthony R Loya & Associates.
When I received the Audit notice I immediately called Anthony R Loya & Associates and asked to speak to my Accountant ~ Cesar.
He was busy so the receptionist asked me to fax the Audit papers through as they have a ‘special’ audit department ~ she added that I would be contacted within the next 24 hours and not to worry. Don’t worry ~ 24 hours! How long does it take to call a client back?
I prepared and faxed all the documents as requested and waited… and waited… three days later nothing! No calls, no messages, no emails no special audit department — flat line. I then called and emailed again to no avail. Stone walled ~ classy.
I then checked the Unilocal reviews on these guys and all hope was lost. I wish these guys had been reviewed on Unilocal in 2008.
Someone recommended them to me ~ terribly disappointed, steer clear.
Needless to say I have a new accountant.
See also ‘Anthony R Loya Tax & Insurance’ on Unilocal

I wish I had read Unilocal before using these clowns.
I just got audited for my 2008 tax year due to a mistake that THEY caused. The IRS agent straight up said your accountant made a mistake and that is why we audited you.
So I thought ‘no problem’, I’ll call them and have them redo it. Nope. Cesar the son, who did my taxes, wouldn’t return my calls and before I knew it my time ran out. Also they didn’t admit that they made a mistake and at least refund the $ 180 it cost to use their jenky services.
Find another place to get your taxes done. This is going to cost me over $ 5k.

Worst experience I have ever had dealing with a tax service. Not only did they lose ALL my tax papers, the manager Silvia didn’t even care or say sorry. It took them 3 weeks to figure out if they lost it or not, and they didn’t even have the decency to call me, like Silvia said she would, to let me know they had been «lost». How dose sensitive material like that get lost!?! Not is it only 2 weeks after the tax deal line, I spent $ 10.00 sending all my paper work long distance.

Horrible. Made me feel dumb. Waste of my time. Lied to me about the fees. Lots of surprises in the whole experience. I would never recommend this place to anyone. Funny thing, someone recommended it to me. I don’t know why.

We just got audited after using Loya Tax. Incidentally, this was for a tax year in which we had made them re-​do our taxes once already because we caught so many mistakes.
Not only did our accountant refuse to represent us in the audit, but he gave us terrible advice about how to handle it ourselves and then stopped returning our calls. The forms he offered to email us never arrived — but we did get a flyer in the mail the next week to remind us to use them again this year. What a joke.