JuvaCell Skin Rejuvenation

Rip Off. Don’t do it! I learned the hard way…

after less than a week of using the product, my skin broke out in a very red rash just about the time a second bottle arrived that I had no knowledge of ordering… stay away from these people and this product. I cancelled immediately, now I will see if they charge my card again.

BIGGEST SCAM AROUND! DON’T BE FOOLED!
NO STARS! They are terrible!
One product arrived, one did not, was charged for both less than 14 days later! One never even arrived.
The customer service is horrible, they won’t listen nor do they care. DO NOT BOTHER!

THIS IS A SCAM!!! Ordered online a free sample of Juvacell Pro Skin therapy Cream since it portrayed wonders to eliminate wrinkles, lines, dark spots, make skin tighter and smoother, make you look younger etc etc. I read the Terms and Conditions very thoroughly since I know how misleading they are. Cream didn’t work. Then to my surprise, the next month my credit card bill showed an automatic payment from this company for $ 98.71! The Terms and Conditions NEVER MENTIONED THE PRICE OR AUTOMATIC RENEWAL within 14 days which is what the service representative said when I called the company. I offered to return the product but he refused to accept it, when I asked for a supervisor he put me on hold, came back and said the best they could do was refund half of the charge!!! THESE PEOPLE ARE A RIP-​OFF, not only did the cream not work, but they took my money!!!
btw, THE SAME ONLINE ADVERTISEMENT had an eye cream, JuvaCell Pro eye Therapy Serum, exactly same claims, terms, didn’t work, automatic charge of $ 89.77, only difference was that the eye cream burnt my skin within 3 days and I had to stop using it

This is a total scam. I called the company after, like so many others, I received a shipment and credit card charges. I also encountered unhelpful customer service representatives who are obviously told to offer other «incentives» or «discounts» or «partial refunds» to unsatisfied customers requesting refunds. I did not relent until I received A COMPLETE AND FULL REFUND. Believe me, it took some time. I informed them after the representative kept telling me it was impossible to refund me my money, that I would be contacting my credit card company and disputing the charges, writing to the Better Business Bureau, and to their company to inform them of how I was being treated. After I hung up and called my credit card company to dispute all charges I received a voice mail from the Juvacell company telling me I would receive a full refund. They gave me a number (toll-​free) where I could call to get the address to return the box and so they could give me the RMA #‘s to list on the return. It is illegal to charge a person’s credit card for something they return unused or don’t have to begin with. My advice, don’t settle for anything less than a full refund.

I totally agree with Debra, Nina and Jamie. I was taken for the same amounts. Jasmine told me I would get 50% refund and cancelled future orders. I can’t believe they were going to ship me more!!! There are so many ingredients that I can’t even pronounce I was afraid to use them. I told her I never even opened them and wanted to send them back. She didn’t want them either. Shows how good the stuff is. They still made almost $ 100 off of me. Which is probably why Jasmine has worked there four years and thinks it’s a fine company. I hope I don’t have to give them any stars. I guess I do… but not cuz I want to.

I totally agree with the other women that have written reviews. I also read everything on the website very carefully, and nowhere did it say that it was a 14-​day trial and that I had to return it or be charged $ 89.77 for the eye lotion and $ 98.71 for the skin cream. Nowhere! I had no clue that this was anything more than a free trial. DO NOT FALL FOR THIS! I’m really glad I watch my credit card statements carefully, or I would never have noticed. I’m supposedly going to get a 50% refund, but that means they’ve soaked me for over $ 100, and I’m mad about it!

THIS IS A SCAM!!!
This product is not about rejuvenation, it is about your checking account and ripping you off! The terms of the 14 day trial are vague, and when I received the product nothing in the material refers to a monthly charge. If I didn’t check my account regularly these charges would have gone on indefinitely!
When I called to inquire about this the customer service was unhelpful and uncaring. Thankfully I was able to cancel the account, but at a cost of $ 90,
Learn from my mistake — STAY AWAY FROM THIS SCAM!

Never did I checked the box for this product to be on a trial base I wanted a one time they have charged my account over and over never did I get a second shipment can not get a refund and the product sucks all it did was make my face break out product is not worth it you can go buy something at the 99 cent store same value the company is rude when you try to get your money back or cancel so don’t do it don’t try this product don’t waste your money

Me too!!! Me too! I stupidly fell for this! $ 98.71 for one cream, and $ 89.77 for the other appearing on my credit card. It was absolutely *WORTHLESS*!!! The ad I saw had Oprah, Dr. Oz, and a couple of other celebrities – why would they allow their names to be used for this crap??? Don’t buy this! You are better off with an over the counter face cream from your local drug store for less than $ 15. This is outrageous, and an abuse. I hope they go out of business, they are very underhanded by slipping that charge into people’s credit cards. Imagine all of the people who don’t check their credit cards? These guys are raking it in thanks to people not checking their bills!!!

Everything everyone says on here is 100% true. This company is not only a scam but there customer service is super horrible. I order their eye and face cream trial package and I had call in to cancel the account. However, the suggest that I extend it to give it a try. Little do I know, I end up getting charge $ 200 on my cc when they specifically told me they will extend my trial period to a month. I called in and try to explain but the rep insist that there’s nothing he could help me with and hung up. Super rude. I will never order anything from them again nor will I recommend any of my family or friends to this scam business.

OMG… never been «had» this bad. I searched diligently for the catch on the free trial, just pay shipping. NO WHERE did it tell me that I would be charged almost $ 200 for these two products. Nothing was included in the shipment either, just a packing slip. Still I thought I better watch my cc just in case… and two weeks later, their trial period is only two weeks, there are the charges. So I called… was told all this was very clearly in the terms and conditions. I was looking directly at the website and there was nothing. I was offered a free bottle to keep trying it… I had said it didn’t work on my husband… and I could have extended the trial period but only if I called during the trial period, not a week after. I was so flippin mad… first at myself and then at the ridiculous of this. The guy offered to refund my 50% of the costs… which I took, made sure there would be no more orders, and hung up. Lesson learned…
There needs to be a law that any further payments or subscriptions or continued deliveries needs to be in large print up front on the advertisement. Online buying is edgy enough but this kind of marketing should be stopped.

These people are CROOKED!!! When I ordered this so-​called TRIAL I was very careful to inspect all of that ordering page specifically looking for a time limit or an automatic shipment situation as I would have NEVER gone there if it had been stated. I ordered the TRIAL size product on 8÷5÷2015 for a total of $ 8.90 (two different products… skin and eye). It took about a week to get to me and I’m also in California. I did try the product and there was nothing special about it at all. It did nothing for me. Yesterday I got an email from my CC company to let me know that I was approaching my limit… which I knew I was not. Upon looking at my recent transactions there were TWO new transactions from this company that together totaled just under $ 200!!! When I tried to call the company they were nice until I told them that I did NOT sign up for this and that I wanted a refund and would happily send them their product back. THEY HUNG UP ON ME! I called my CC company and they called the customer service line with me as a 3^rd party. Only upon telling them who they were and that THEY were being recorded did I get some answers. This woman CLAIMED that I accepted their «terms and conditions» when I ordered from them, which states (supposedly) that I had 14 day from the day that I ORDERED their product to call them to cancel or my CC would be charged the full price for the product that they sent me. NO WHERE on my paid receipts OR my packing slip was anything mentioned about this so exactly 14 days from my original order they charged me unbeknownst to me. They argued and argued and were only willing to refund me 75% of my charge. I am now cancelled but this CRAPPY product has still ended up costing me more than $ 60. They are SHADY and have horrible customer service. DO NOT BUY THIS PRODUCT! It does NOT work and it will end up costing you a FORTUNE!!! I can only imagine how much money these crooks have made off of innocent people.