Journey’s Shoes

I love the managers :) The whole staff is personable. Also, The store is always fun and happy. Love going there!!!

Good place!

I like the service they provide. I’ve bought from them on two separate occasions but I’ve been here a couple more times to browse. Each time I’ve been greeted by at least one person. They carry what seems to be mostly tennis shoes, boots and sandals. Nothing that I would consider to be athletic foot ware. The prices are pretty much at par with other stores or, in my case the high top converse all stars, were a few dollars cheaper then what I’ve seen elsewhere. Those two factors are what had me coming back to buy from them a second time. The staff is knowledgeable and always willing to help their customers yet, i haven’t felt pushed into buying anything. Like the first comment mentioned, I also didn’t take names as to who assisted me, but both times there was a tall, slim caucasian guy with his hair combed to the side that at one point helped me, be it at trying shoes or ringing me up. That guy knows how to treat customers, kudos. There were two others that also helped me on both times i was there purchasing shoes. My apologies to the two for not giving them proper credit.
One drawback I have that’s not exactly directed to this particular store, but to the website that pertains to these stores, I have found information to not be accurate. I first noticed this when I was looking at their Polo Faxon tennis shoes on the website. I was looking through the selection of colors and settled with the black and whites. Out of curiosity I clicked on store availability and picked my shoe size. The result came back that they were not in stock. I entered one-​half size bigger and it also came back as not available. Well I was going to be in the area and decided to stop and try the shoes (any color) just for fitting purposes, then order the shoes online. It turned out they had both sizes in stock. I bought the shoes and a pair of shoe laces that turned out to be too large. I went back to exchange them and they didnt have the smaller size. They checked the website and it wasnt available in the other nearby stores. When the (caucasian guy) salesperson called the valley store, it turned out they did have them in stock despite what the website said. All in all, don’t trust their website for store availability. Call them or stop by if you’re in the area. Apart from that, I’m a fan and will definitely be coming back for my next pair of tennis shoes.

Not sure why this place, in particular, didn’t have its own business information on here. Anywho, the two workers (wish I got their names) that helped us on December 17, 2013 around 7:30 PM, were seriously cool. One was a male, mixed with Asian, skinny, and wore glasses and the other was a female, average height, blonde, and fit. They were friendly, entertaining, upbeat, and not at all fake or rude.
The store carried the same brand selections as other Journey’s would carry, but I think they had a bigger variety of shoes for each selection (does that make sense?).
Anyway, I would come back here if I knew those two were going to help me out.